In this episode of Broker Daily Uncut, host Alex Whitlock is joined by Finni brokers Eva Loisance and Costa Arvanitopoulos to reflect on 2025 and explore the opportunities and challenges brokers face heading into the new year.

The trio discuss the value of building long-term relationships with clients, how investors are leveraging SMSFs and commercial lending, and the growing role of renovation and cash-out loans in portfolio growth.

They also unpack market dynamics including APRA's latest investor lending changes, broker market share trends, and interest rate predictions for 2026, providing insights into how brokers can strategically grow their book and guide clients through a complex property landscape.

In this week's episode of Business Accelerator, Alex Whitlock and Jason Back explore the critical importance of understanding the customer journey in mortgage broking and how brokers can differentiate themselves in a competitive market.

The hosts encourage brokers to reflect on their approach to client engagement, highlighting that truly knowing your customer goes beyond compliance – it's about anticipating needs, addressing fears, and building trust from the very first interaction.

Whitlock and Back also examine the latest Broker Pulse insights, revealing a shrinking pool of clients per broker and the increasing significance of first impressions. They discuss strategies for brokers to showcase value, leverage social proof, and establish a signature process that resonates with their target audience.

Tune in to hear how top brokers are navigating a fragmented market, using client-centric techniques to secure lasting relationships, and positioning themselves as the go-to experts in an era where exceptional service and personal connection are the ultimate competitive advantage.

In this episode of Broker Daily Spotlight, host Liam Garman sits down with James Green, CEO of Clinch, to explore how bridging finance is evolving to help Australians unlock their property wealth seamlessly.

Green explains how Clinch – part of the AltX Financial Group – helps borrowers who hold significant property assets, but lack steady income for traditional lending. With Australia's ageing population and 25 per cent of people projected to be retired by 2030, demand for flexible, short-term, asset-backed finance is booming.

The discussion highlights Clinch's tech-enabled, high-touch approach – including conditional approvals in hours and full settlements in under a week – and its focus on responsible lending, ethical safeguards, and exit strategies.

The expert shares insights from the UK – where non-bank lenders successfully provide short-term, equity-based finance – and how Clinch leverages AltX's credit fund and broker partnerships to deliver competitive rates and smooth service.

A major regulatory shift is set to reshape the borrowing landscape, with APRA unveiling a new debt-to-income (DTI) cap that's sparked debate across the finance sector.

In this episode of Finance Specialist, host Liam Garman sits down with co-host Trent Carter to unpack what the cap really means for brokers, borrowers, and lenders navigating a tightening credit environment.

Garman and Carter unpack APRA's move to limit banks to writing only 20 per cent of new loans above a DTI of six, industry reaction from commentators concerned about borrower access, and why perceptions of restricted credit don't always align with the numbers.

They also dive into the ripple effects for first home buyers, investor activity, and SME owners who rely on property-backed lending, and why this shift could accelerate a move toward genuine business lending grounded in cash flow and balance sheet strength.

Carter underscores how brokers can differentiate themselves by interpreting regulatory change and guiding clients through more complex borrowing decisions as the industry recalibrates ahead of February.

In this episode of Broker Daily Uncut, host Alex Whitlock is joined by Finni brokers Eva Loisance and Costa Arvanitopoulos to unpack the key trends shaping the Australian property market as the year comes to a close – and what brokers need to know to guide clients effectively.

From declining clearance rates, extended loan processing times, and lender strategies, to the impact of government initiatives like the Help to Buy scheme, the trio explore the complexities of financing, investment, and property acquisition in today's market.

The hosts dive into the astronomical blowout in loan processing times, why many buyers are deferring purchases, and how investor demand – particularly via SMSFs – is driving a large portion of market activity.

They also examine changing lender strategies for self-employed borrowers and discuss what the market is expecting the RBA to do with the cash rate tomorrow.

In this week's episode of Business Accelerator, Alex Whitlock and Jason Back unpack the crucial role of "Know Your Customer" (KYC) in mortgage broking and the strategic choice between being a generalist and a specialist.

As the year winds down, the hosts urge brokers to use this period for reflection and planning, emphasising that understanding client needs is not just a compliance task, but a significant competitive advantage.

The duo also highlight a major industry challenge: managing client expectations and how brokers who effectively communicate their value – and foster a deep, trusting relationship – are better positioned.

Tune in to hear how exceptional brokers are defining their ideal client, developing a signature process, and using a client-centric approach to thrive.

In this episode of Broker Daily Uncut, hosts Alex Whitlock and Eva Loisance are joined by Finni broker Costa Arvanitopoulos to unpack the biggest insights from the current market dynamics – and what brokers really think of the evolving landscape.

From APRA's regulatory movements, the surprising importance of property managers, and the strategic shifts for brokers under the microscope, the trio reflect on the complexities of the Australian lending market and the growing demand for specialised expertise.

The hosts dive into the standout revelations from the discussion – including Whitlock's rapid, high-yield Melbourne property purchase – and the wake-up call for investors on the critical advisory role of property managers, often perceived as just handling mundane tasks.

They also take a look at the APRA decision to cap DTI ratios, why this might be a boon for non-bank lenders, and the challenging scenario where the CBA is excluding brokers from its Help to Buy scheme, hinting at a wider strategy by major banks.

The episode rounds out with a look at the evolving nature of mortgage broking – from technology driving automation of simple deals to the necessity for brokers to focus on complex, niche markets where their strategic advice remains invaluable.

In this week's episode of Business Accelerator, Alex Whitlock and Jason Back unpack the latest insights from the Broker Pulse team and what they mean for mortgage brokers heading into the end of the year. As the market becomes more fragmented and consumer expectations rise, brokers are being challenged to rethink how they attract, convince, and retain clients.

The data shows a clear trend: borrowers per broker are declining across major states as more Australians seek personalised service. Yet consumer perceptions around trust and transparency remain a major barrier. With 65 per cent of borrowers choosing the first broker they speak to – and one in three open to switching next time – the pressure to make every first impression count has never been greater.

Alex and Jason explore how brokers can bridge the gap between expertise and consumer understanding, from refining messaging and addressing misconceptions upfront to leveraging SEO tools and technology to meet clients where they are. They also discuss why emotional intelligence and genuine salesmanship are now just as important as technical skill.

Tune in to hear how exceptional brokers can seize the opportunities in a shifting marketplace by adapting fast, sharpening their client experience, and positioning themselves as trusted partners in an increasingly competitive environment.