Do BDMs still belong in the NDIS world? That’s the question we tackle in this episode of the NDIS Provider Growth Journey, where Michael sits down with Stu Paull—one of the most respected and connected BDMs in the sector. They talk honestly about the reality of the role, what’s not working, and why some businesses struggle to get results from their BDMs.

Stu shares what small providers can do if they can’t afford a full-time BDM, why niche and clarity matter more than networking, and what he’d do differently if he ran his own SIL business. They also dive into marketing mistakes, lazy copywriting, and the difference between good ideas and real impact.

This isn’t just theory. Stu brings real talk, grounded advice, and the kind of perspective only someone deep in the NDIS trenches can offer.

This episode is a continuation of an earlier episode with Stacey you can listen to here: https://youtu.be/jdWFUcTdOfw -

We sit in a warm and honest space with Stacey Goulding from LumaBloom. She talks about leadership in a real way. She shares how she works with complex participants, stays close to support workers and keeps things human in a field that can feel heavy. Stacey explains how her training is built with support workers, not at them, and why teamwork is the only path that feels right for her. She also talks about pressure, emotions and the everyday reality of this work.

Stacey opens up about the loneliness that can sit inside leadership. She talks about boundaries and the tricky line between being friendly and becoming a friend. She shares how burnout crept up on her and how it hit all at once. She talks about the months that followed and the slow return of energy and joy. She opens up about tiny things that helped her through it, like time with her dog, gaming nights with family and small moments where she could breathe again.

She also shares how LinkedIn changed her world. In one week she met people who understood her work and wanted to connect. She talks about finding a networking space that felt kind, safe and welcoming. She explains how that moment pushed her to keep showing up. Stacey also shares why “Free Day Fridays” mean so much to her and why giving back is the heart of her work.

If you work in the NDIS and you feel tired or stretched, this conversation will feel gentle and grounding. Stacey speaks with care, honesty and lived experience. She reminds us that we all learn as we go, and that taking care of yourself is part of taking care of the people you support.

NDIS business growth and allied health leadership take centre stage in this episode of the NDIS Provider Growth Podcast. Today, Michael sits down with Daniel Sharman, founder of DLS Allied Health, to unpack the real pressures, turning points and mindset shifts behind growing an allied health service to over 1,000 NDIS participants.

Daniel shares the truth about leadership, imposter syndrome, systems breaking as you scale, and why saying no to the wrong participants is not only ethical - it’s essential for long-term growth.

Daniel opens up about the hard seasons, the mindset required to survive them, and why community-based allied health can outperform traditional clinic models. If you’re an NDIS provider, BDM, allied health practitioner or support coordinator, this episode gives you practical insights you can apply immediately.

Get in touch with Daniel at https://www.linkedin.com/in/danielsharman/

In this episode of the NDIS Provider Growth Podcast, Michael sits down with Leanne Hopkins, founder of Succeed Healthcare Solutions and Succeed Practice Management, to talk about how NDIS business owners can build profitable, sustainable organisations without burning out.

Leanne shares real stories from her two companies, explaining how group‑based therapy models, offshore admin support, and value‑driven leadership can transform both your business and your life. She also opens up about what she measures inside her own organisations, how she helps other directors get off the tools, and the mindset shifts that help NDIS providers grow faster while working less.

They unpack why so many providers get stuck in long hours and low profit, how to build systems that run without you, and how to track the right data to triple your return on every decision. If you’ve ever felt trapped in your NDIS business, this episode is for you.

Listen on Spotify: https://open.spotify.com/show/3sruYKcihnI94xnKmL7Rv0

Visit Athletic Koala: https://athletickoala.com.au

Connect on LinkedIn: https://www.linkedin.com/company/athletic-koala

Can you grow your business without spending a cent on ads? Karl Schwantes says yes — by using Google reviews the right way. In this episode, he shares how NDIS providers and small businesses can turn great client experiences into a steady stream of new leads for free.

You’ll learn how to make your service remarkable, get more five-star reviews, and build a reputation that attracts both clients and staff.

#NDIS #NDISmarketing #disabilitybusiness #NDISproviders

In this episode, former Sydney Swans player Barnaby Howarth shares a story that is real, raw, and unforgettable.

After surviving a violent gang attack that left him with brain damage, Barnaby rebuilt his life with grit, humour, and kindness. He talks about what resilience truly means, how to keep going when life falls apart, and why being a good person matters more than any so-called superpower.

He also opens up about how people can have genuine conversations with people with disabilities, without the awkwardness or corporate talk that often gets in the way.

If you work in the NDIS or lead a business that helps others, this is a conversation worth hearing.

Listen now to rethink what strength, success, and leadership really mean.

#NDIS #Resilience #BarnabyHowarth #Podcast #Leadership

What happens when life takes a sharp turn and your dream disappears overnight?

In this episode, Michael talks with Emanuel, the National Operations Manager at Ability Connect, who shares how a car accident changed his life and how he rebuilt purpose through leadership, systems, and people in the NDIS sector.

They discuss how to move from personal loss to leadership growth, the importance of sustainable systems, and how to stay profitable without burning out. Emanuel also opens up about managing teams, keeping culture strong, and setting healthy limits in a demanding industry.

This episode covers:

• Moving from athlete to NDIS leader
• Building systems that actually save time
• Reducing burnout in support coordination
• The truth about unpaid work in NDIS
• Creating structure and sustainability in business

If you work in the NDIS or lead a care organisation, this conversation will help you think differently about people, purpose, and profit.

#NDIS #Leadership #NDISBusiness #SupportCoordination #Podcast #AbilityConnect #AthleticKoala

What does it take to stay awesome at what you do without burning out?

In this episode, Michael talks with Bradley Williams, founder of The Becoming Collective, about what it means to keep your energy, passion, and purpose alive in the work you do.

Brad shares how occupational therapists and other professionals can:

• Build genuine connection and community
• Find purpose in their daily work
• Prevent burnout by knowing their strengths and limits
• Lead with honesty, reflection, and care
• This is a real conversation about staying grounded, connected, and inspired while doing meaningful work.
• Listen if you have ever felt tired, misaligned, or ready to rediscover your reason for doing what you do.

Learn more about The Becoming Collective: https://www.thebecomingcollective.com

Connect with Brad on LinkedIn: https://www.linkedin.com/in/bradley-williams-6a408343/

#OccupationalTherapy #NDIS #Leadership #Burnout #BecomingCollective #Podcast #OTLife