Finding and keeping good staff is something that comes up again and again in this industry. The main reason that you’re not finding the fright people is that you’re not asking the right questions when you interview.

In this episode you’ll learn how Natalie Kramer from Albany Pet Hotel switched to behavior based interview and how it totally changed the quality of of the people she hired and improved her company culture.

If you’ve ever dreamed about growing your pet business to multiple locations and creating a recognizable brand that customers love, this is the episode for you. On today’s show, we’re joined by Dan Rubenstein of Pups Pet Club, who shares his journey, including various obstacles and detours. Dan reveals the important steps you can take to grow from one location to two, and eventually to multiple locations.

He has a great story and has created a strong business and brand. You’ll come away with lots of tips and insights on how you can set your business up for long-term growth and success.

Building and growing a pet business is not only challenging but also lonely. Your friends and family members don’t really understand what you’re going through, and it can feel like you’re all alone, struggling to succeed. Well, it turns out you’re not alone—there’s actually a whole community of people doing exactly what you’re doing. These are people who can help you overcome challenges, avoid mistakes, and provide some much-needed support along the way.

Today, we’ll talk about how networking with others in the pet industry can really accelerate your progress and make the journey less stressful and more fun.