Épisodes

  • Episode 75 - Breaking Up with Bad Apples

    Episode 75 - Breaking Up with Bad Apples
    May 6 2025
    Today, we are talking about the importance of maintaining a positive team culture and addressing issues or "yellow flags" before they become bigger problems. We can't stress enough how important it is to listen to your gut instincts, have difficult conversations, establish clear expectations for employees, and use disciplinary processes and employee handbooks to protect the business culture. The key topics discussed in this episode include: - Why it's important to remove negative employees from a business - Team culture, appearance, and setting expectations in a business - Employee disciplinary process in a retail setting - Employee handbooks: documenting disciplinary actions, and reference checks - Listening to your gut instincts - And so much more! Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas Connect with Pet Product News: https://www.petproductnews.com/ https://www.facebook.com/PetProductNews
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    28 min
  • Episode 74 - Chomping into Pet Dental Month with Dr. Conor Brady

    Episode 74 - Chomping into Pet Dental Month with Dr. Conor Brady
    Apr 29 2025
    We are thrilled to have Dr. Conor Brady join us on the podcast today. As a leader in canine nutrition, "Dr. Brilliant" shares invaluable insights into raw feeding, dental health, seaweed supplements and more. From raw meaty bones to homemade dog treats, we enjoyed getting Dr. Brady's opinions on "paws up or paws down" for various topics related to Pet Dental Month. Connect with Dr. Conor Brady and DogsFirst: https://www.dogsfirst.ie/ https://www.instagram.com/dogsfirstireland Check out Dr. Brady's online courses that we discussed in the episode: https://www.dogsfirst.ie/all-courses/ Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas Connect with Pet Product News: https://www.petproductnews.com/ https://www.facebook.com/PetProductNews
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    48 min
  • Episode 73 - Perfect Pricing for Profit

    Episode 73 - Perfect Pricing for Profit
    Apr 22 2025
    It's time to evaluate your pricing strategy going into 2024. In this episode, we cover a lot of different pricing strategies and techniques to help boost your bottom line in the new year, from charm pricing and decoy pricing to bundling add-ons and case discounts. Come find us on social media to let us know which strategies you'll be implementing - we can't wait to hear what you think! Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas Connect with Pet Product News: https://www.petproductnews.com/ https://www.facebook.com/PetProductNews
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    36 min
  • Episode 72 - Positioning Premium Pet Food with Billy Hoekman from Green Juju

    Episode 72 - Positioning Premium Pet Food with Billy Hoekman from Green Juju
    Apr 15 2025
    We had such an insightful discussion with Billy Hoekman from Green Juju in this episode. He provided so much valuable information about the pet food industry, AAFCO regulations, and how Green Juju is innovating with their whole food approach. Billy also gave great advice for retailers to educate staff and customers. It was fascinating to learn about his passion for pet nutrition and hear his visions for the future of the industry. We really enjoyed chatting with Billy and getting to pick his brain on various topics through our rapid-fire questions. Connect with Billy and Green Juju: https://greenjuju.com/ https://retail.pet/ https://www.instagram.com/billy_hoekman/ Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas Connect with Pet Product News: https://www.petproductnews.com/ https://www.facebook.com/PetProductNews
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    43 min
  • Episode 71 - Things I Wish I Knew When I Was New

    Episode 71 - Things I Wish I Knew When I Was New
    Apr 8 2025
    Today we are sharing our top tips for new pet business owners. We are here to share what we've learned so that you don't have to make all the same mistakes we made when we first started our businesses, from online sales, to inventory selection, to sales strategy, e-mail strategy, and more. What is one thing you wish you had known when you first started your business? Connect with us on social media at the link below and let us know! Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas Connect with Pet Product News: https://www.petproductnews.com/ https://www.facebook.com/PetProductNews
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    49 min
  • Episode 70 - Spring Break Y'all! See You in the Fall!

    Episode 70 - Spring Break Y'all! See You in the Fall!
    Apr 1 2025
    Sherry and Carly are taking a much-needed spring break, but before they go, they’re reflecting on the wild ride that’s been The Pet Shop Girls Podcast! 🚀 In this episode, we’re reminiscing about our favorite guests, the lessons we’ve learned, and how this podcast has evolved over the past year and a half. We’re also getting real about the challenges of juggling business and podcasting—because let’s be honest, it’s no walk in the (dog) park! 🐶 Plus, we’re giving you a sneak peek at what’s coming in Season 2, from exciting partnerships to ways you can help shape the future of the show. And don’t worry, we’re not leaving you empty-pawed—listen to the end because we’re wrapping things up with a few laughs. Hit play, enjoy the ride, and we’ll see you soon! 🎧🐾 Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas
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    24 min
  • Episode 69 - Your Guide to Ethical Breeders and Reputable Rescues

    Episode 69 - Your Guide to Ethical Breeders and Reputable Rescues
    Mar 25 2025
    "Where should I get a dog?" If you work in the pet industry, you’ve heard this question more times than you can count. And let’s be honest—it’s not always a simple answer! In this episode, Sherry and special guest Verjean break it all down: 🐾 Ethical breeders vs. puppy mills – How to spot the difference 🐾 What makes a breeder "responsible"? – Health testing, socialization, and transparency matter! 🐾 Reputable rescues 101 – Not all rescues are created equal 🐾 The doodle debate – What pet pros need to know about designer breeds 🐾 How to guide customers – Helping them make informed, ethical choices without judgment This episode is all about giving you the knowledge and confidence to steer pet parents in the right direction—whether they’re looking to adopt or buy. Because at the end of the day, the goal is the same: happy, healthy dogs in responsible, loving homes. Hit play and join the conversation! 🎧🐶✨ Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas
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    39 min
  • Episode 68 - 🎙️ Riding the Waves of Change – A Pet Entrepreneur’s Reality Check

    Episode 68 - 🎙️ Riding the Waves of Change – A Pet Entrepreneur’s Reality Check
    Mar 18 2025
    It’s just Carly on the mic for this one, and she’s getting real about what it’s like to run a pet business in the middle of change. If you’ve ever felt the pressure of training new staff, managing a small team, or just trying to keep it all together, this episode is for you. How to keep your team (and yourself) sane during transitions Why clear communication is the secret sauce to smooth operations Tech tools that actually make life easier (not harder!) The truth about trade shows—are they really worth it? Avoiding burnout when your to-do list never ends How to stay positive and keep moving forward, no matter what If you’re in the trenches of pet entrepreneurship, grab your coffee, hit play, and let’s talk about navigating change without losing your mind. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas
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    39 min