Épisodes

  • #47 - How Many IT Systems Is Too Many
    Sep 1 2025

    Send us your enquiry or question directly!

    🖥️ Are multiple IT systems streamlining your GP clinic—or slowing you down?

    🎙️ In this episode, we dive into the hidden costs of juggling too many platforms, and if the systems at your clinic are being used to their full potential!

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    25 min
  • #46 - Building a Business, Not a Charity
    Aug 25 2025

    Send us your enquiry or question directly!

    Running a GP clinic isn’t just about caring for patients—it’s about building a sustainable business.

    🎧 In this episode, we explore why your practice needs to operate like a business, not a charity, and how to strike the perfect balance between quality care and financial health.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    22 min
  • #45 - How Underperforming Staff Affects Your Clinic
    Aug 18 2025

    Send us your enquiry or question directly!

    🦴Your team is the backbone of your practice. When performance slips, patient care does too...

    Ami and Zac explore the ripple effects of underperformance within clinical and administrative teams, why it matters more than many realise, and how practice leaders can identify, address, and prevent these issues before they compromise care.

    🎧Tune in as we unpack the link between staff underperformance, practice management and patient outcomes

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    18 min
  • #44 - Increasing Your Clinic's Fees
    Aug 11 2025

    Send us your enquiry or question directly!

    In this episode, we explore practical strategies for increasing your clinic’s fees!

    😷Learn how to communicate changes effectively, align fees with value, and strengthen your clinic’s financial health.

    🎙️Whether you’re a practice owner, manager, or GP, this episode will help you balance business needs with patient care.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    37 min
  • #43 - Guest Episode Part 2 | Navigating the GPCCMP
    Aug 4 2025

    Send us your enquiry or question directly!

    In this 2 Part Episode of the Practice Partners Podcast, Ami & Zac chat with Dr Dan Wijeratne about everything MyGPMPtool.

    We loved having Dr Dan join us on the Podcast to share his knowledge and thoughts!

    For more information on MyGPMPtool visit www.mygpmptool.com.au or email contact@mygpmptool.com.au

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    30 min
  • #42 - Guest Episode Part 1 | Navigating the GPCCMP
    Jul 29 2025

    Send us your enquiry or question directly!

    In this 2 Part Episode of the Practice Partners Podcast, Ami & Zac chat with Dr Dan Wijeratne about everything MyGPMPtool.

    We loved having Dr Dan join us on the Podcast to share his knowledge and thoughts!

    For more information on MyGPMPtool visit www.mygpmptool.com.au or email contact@mygpmptool.com.au

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    27 min
  • #41 - Appraisals
    Jul 21 2025

    Send us your enquiry or question directly!

    In this episode, we dive into the importance of staff appraisals—how to structure them, what to cover, and how they can drive performance, engagement, and growth in your practice.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    24 min
  • #40 - Handling Complaints Effectively
    Jul 14 2025

    Send us your enquiry or question directly!

    In this episode of our Practice Management Podcast, we dive into practical strategies for managing patient complaints with professionalism, empathy, and clarity. Learn how to turn feedback into opportunities for growth and strengthen trust in your practice.

    💬 Because every complaint is a chance to improve.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    32 min