Mastering Negotiation: From Hostage Tactics to Everyday Deals with Susan Ibitz

SUMMARY

In this episode of Present Influence, host John Ball interviews Susan Ibitz, an expert in international hostage negotiation, interrogation, and behavioural analysis, about applying real hostage negotiation strategies to everyday situations. Susan shares practical tactics for establishing instant rapport, navigating irrational behaviour, and negotiating without scripts. She discusses the balance of warmth and assertiveness in communication and the importance of understanding both your own and others' irrational behaviours. The episode also highlights the value of strategic negotiation in various contexts, from personal relationships to high-stakes business deals, and encourages listeners to embrace their authentic selves to find their true tribe.

CHAPTERS

00:00 Introduction to Hostage Negotiation Techniques

01:51 Meet Susan Ibitz: Hostage Negotiator and Behavioural Analyst

02:24 The Importance of Authenticity and Finding Your Tribe

03:25 Susan's Journey: From Personal Struggles to Professional Success

08:53 Communication Techniques for Building Rapport

13:21 Understanding and Managing Irrational Behaviour

32:46 Reflecting on Fashion Choices

34:01 The Challenges of Public Speaking

35:07 Introverts vs. Extroverts in Public Speaking

40:57 Finding Your Happy Place

42:46 The Importance of Negotiation

52:48 Overcoming Obstacles for Personal Growth

01:01:08 Conclusion and Final Thoughts

Visit presentinfluence.com/quiz to take the Speaker Radiance Quiz and discover your Charisma Quotient.

For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedIn

You can find all our clips, episodes and more on the Present Influence YouTube channel: https://www.youtube.com/@PresentInfluence

Thanks for listening, and please give the show a 5* review if you enjoyed it.

Building Genuine Credibility: Avoiding the Pitfalls of Manufactured Status

SUMMARY

In this episode of 'Present Influence,' host John Ball discusses the difference between genuine credibility and manufactured status for speakers, coaches, and expert business owners. He warns against the allure of fake status symbols like rented Lamborghinis and pay-to-play magazine features, emphasising the importance of authenticity and ethical authority. John shares a three-point credibility test to help listeners audit their own credibility signals, ensuring they are earned, relevant, and verifiable. He also highlights the role of passion, honesty, and real-life testimonials in building sustainable influence. The episode ends with a challenge to audit and share a credibility marker you're proud of.

CHAPTERS

00:00 Introduction: The Real Threat to Your Credibility

01:10 Understanding Credibility: Ethos and Authority

02:08 The Pitfalls of Manufactured Status

03:00 Ethics and Manipulation in Influence

06:19 The Power of Authentic Stories

08:26 The Three-Point Credibility Test

11:59 Building Genuine Credibility

17:56 Conclusion: Your Challenge for the Week

Visit presentinfluence.com/quiz to take the Speaker Radiance Quiz and discover your Charisma Quotient.

For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedIn

You can find all our clips, episodes and more on the Present Influence YouTube channel: https://www.youtube.com/@PresentInfluence

Thanks for listening, and please give the show a 5* review if you enjoyed it.

Mastering Technical Talks: Joel Benge's Guide to Message Therapy

SUMMARY

In this episode of Present Influence, host John Ball speaks with Joel Benge, author of 'Be A Nerd that Talks Good,' and creator of the Message Therapy framework. Joel shares his technique for transforming technical presentations into memorable and impactful stories. Drawing from experiences at Nickelodeon, NASA, and the Department of Homeland Security, Joel discusses how to connect with any audience by striking a balance between logic, emotion, and credibility. Listeners will learn how to strip out jargon, build trust, and convey powerful messages, making even the most complex ideas stick. Joel also outlines his unique framework and tools like the Message Deck, which help speakers develop and structure their messages effectively. Tune in to discover how to make your technical talks unforgettable.

For Joel's prompt cards, book or more information, visit nerdthattalksgood.com

CHAPTERS

00:00 Introduction: Making Technical Talks Memorable

00:14 Meet Joel Benge: From Nickelodeon to NASA

01:45 Joel's Journey: From IT Geek to Communication Expert

03:55 The Power of Simplifying Technical Communication

05:47 Joel's Message Therapy: Helping Nerds Talk Good

15:58 The Framework: Head, Heart, and Gut

24:07 Building Connections: The Importance of Vulnerability

28:28 Crafting Effective Presentations: Objectives and Outcomes

35:35 Tools and Resources: Cards, Books, and More

41:16 Conclusion: The Impact of Clear Messaging

This episode was created in partnership with Podmatch, the best podcast guest-matching service, helping expert guests find the ideal podcasts to guest on. Head there now to book your next guest appearance: https://www.joinpodmatch.com/presentinfluence #podmatch

Visit presentinfluence.com/quiz to take the Speaker Radiance Quiz and discover your Charisma Quotient.

For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedIn

You can find all our clips, episodes and more on the Present Influence YouTube channel: https://www.youtube.com/@PresentInfluence

Thanks for listening, and please give the show a 5* review if you enjoyed it.