Épisodes

  • Mini Moment #7 – Designing a Business That Fits Your Life
    Sep 22 2025

    What if you built your salon around the life you actually want? Not what others expect.

    In this Mini Moment, Samara, Jen, and Taryn from Brow Substance dive into the powerful (and often overlooked) question: What do you really want your business and life to look like?

    From the pressure to “progress” into salon ownership, to the reality of balancing family, staff, and clients, this episode explores why success doesn’t always mean bigger. Sometimes the most powerful move is choosing a path that aligns with your values, your energy, and the season of life you’re in.


    💡 In this episode, you’ll hear:

    • How to map out what you want your life (and mornings, weekends, and energy) to look like
    • Why salon ownership isn’t the only definition of growth or success
    • The trade offs of scaling vs. staying lean, and how to know which is right for you
    • Two different but equally purposeful paths from Taryn and Jen
    • Why purpose driven decisions build stronger businesses and happier lives


    This is your reminder to pause, reflect, and choose a business model that fuels your life, not drains it.


    Timestamps

    00:00 Introduction

    01:18 Personal Experiences and Reflections

    03:09 Balancing Business and Personal Life

    03:58 Deciding on Business Expansion

    07:03 Supporting Young People in the Industry

    14:20 Final Thoughts and Advice

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    18 min
  • Creating Safe Salons: The Culture Shift That Fuels Profit
    Sep 14 2025

    What actually makes teams high performing (and salons sustainable)?

    Leadership & culture coach Emma Campbell joins Samara to unpack why a sense of safety and purpose at work is the secret to performance, profit, and long term team loyalty.

    Together, they explore how salon owners can step out of the bottleneck, empower their teams, and create a culture where people feel supported to bring their best selves to work. Expect honest conversation, practical strategies, and some “aha” moments about what really drives engagement.

    💡 In this episode, you’ll learn:

    • Why team culture rooted in safety creates performance and profit
    • How to share financials without overwhelming your team
    • What to let go of (and delegate) so you’re not running on fumes
    • What psychological safety is and why it’s the secret to high performing teams
    • How to balance purpose and profit without guilt
    • Practical tools for checking in on your culture and your own energy

    This isn’t about buzzwords or business fads. It’s about building a salon culture where people feel safe, inspired, and motivated and where you as the owner don’t burn out in the process.

    Also mentioned in the episode:

    • Take Emma's Phycological Safety quiz - HERE
    • HERE is Emma's podcast episode on Phycological Safety

    Timestamps

    00:00 Episode Summary

    01:49 Meet Emma Campbell: Leadership and Culture Guru

    04:22 Emma's Journey: From Small Town to Corporate Life

    08:00 Discovering Purpose-Driven Business

    09:24 The Importance of Purpose in Business

    17:24 Balancing Business and Personal Life

    23:25 Dealing with Pre-Teen Anxiety

    24:58 Navigating Big Emotions

    27:17 Seeking Support and Therapy

    35:58 The Importance of Psychological Safety

    40:16 Final Thoughts and Resources

    Mentioned in this episode:

    Timely

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    LIVE Programs

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    Timely

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    42 min
  • Mini Moment #6 – How to Step Away from Your Salon Without Losing Momentum
    Sep 7 2025

    What happens when you need to step away from your salon, for a holiday, maternity leave, or even an unexpected 10 months...and you still want the business to thrive?

    In this Mini Moment, Samara sits down with Brodie from Smooth Hair to unpack how she set her salon up to run without her. From building trust in a manager, to breaking down the numbers, to avoiding money sitting idle in stock, Brodie shares the real steps that kept her salon financially sound and her team motivated while she was away.

    💡 How to Handle It Without Losing Momentum:

    • Why financial transparency (done right) empowers your team
    • The simple way to break targets into achievable numbers
    • How to set your manager up for success and why bonuses matter
    • Smart ordering strategies that protect cash flow
    • The balance between culture, accountability, and freedom

    Whether you’re planning leave, dreaming of an extended holiday, or just want your salon to be less dependent on you, this conversation shows it is possible.

    Timestamps

    00:00 Introduction to Salon Rising Podcast

    00:18 Setting Up Your Salon for Success

    00:51 The Importance of Trusting Your Manager

    02:04 Financial Transparency with Your Team

    04:11 Breaking Down Financial Goals

    05:40 Efficient Ordering and Inventory Management

    08:00 Empowering Your Team and Manager

    09:45 Conclusion and Final Thoughts

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    10 min
  • From Yellow Pages to Social Media: Taryn on Profit, Pricing & Reinvention
    Aug 31 2025

    What does success look like when you’ve been in beauty for 22+ years...and still love it?

    In this episode, Samara and Jen sit down with Taryn from Brow Substance to unpack reinvention, pricing with confidence, and building a business that serves your life (not the other way around).

    From Yellow Pages days to TikTok, from home studio to shared clinic space, Taryn shares the mindset and money shifts that kept her passionate and profitable. Expect straight talk on bottom dollar vs profit, charging without guilt, posting availabilities (yes, you should), and designing a business around motherhood, sport schedules, and real life.

    You’ll learn:

    • How to price without guilt (and why “bottom dollar” is not the goal)
    • The reinvention mindset: niching, un-niching, and staying relevant
    • Posting availabilities without looking “quiet” (and why it works)
    • Spreadsheets, tax, and paying yourself first (hello, bonuses)
    • Superannuation for women in business and why future you needs it
    • Choosing growth or simplicity: ego vs the life you actually want

    This one’s practical, honest, and wildly freeing.

    Timestamps

    00:00 Episode Summary

    03:11 Guest Introduction: Taryn from Brow Substance

    04:03 Taryn's Journey in the Beauty Industry

    04:59 Adapting to Industry Changes

    05:50 Social Media Evolution

    10:35 Financial Realities and Business Strategies

    13:21 Personal Growth and Business Insights

    15:49 The Importance of Continuous Learning

    33:07 Setting Financial Goals and Bonuses

    35:09 Weekly Planning and Assessments

    35:41 Content Creation and Marketing Strategies

    36:18 Importance of Goals and Motivation

    40:57 Debate on Posting Availabilities

    47:08 Balancing Business and Personal Life

    48:28 Evaluating Business Decisions

    01:03:55 Financial Planning and Superannuation

    01:06:04 Conclusion and Reflections

    Mentioned in this episode:

    Timely

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    1 h et 7 min
  • Mini Moment #5 - Sick Leave & Salon Culture
    Aug 24 2025

    Sick leave is never easy to manage. But how you handle it says more about your salon culture than you might think.

    In this Mini Moment, Samara and Jen unpack how to handle sick leave without burning out your team. From setting boundaries with staff, to managing client expectations, to recognising when sick leave is really a sign of deeper cultural issues, they share lessons every salon owner can use.

    💡 In this episode, you’ll learn:

    • How to handle sick leave without burning out your team
    • Why sick leave can reflect the health of your culture
    • The boundaries that make sick days easier to manage
    • Why supporting staff well encourages loyalty
    • How to manage client reschedules with care and clarity

    This isn’t just about staff being “off”, it’s about creating a salon culture where your team feels supported, your clients feel respected, and your business stays steady no matter what.

    Timestamps

    00:00 Introduction and Greetings

    01:01 Discussing Sick Leave

    01:06 Personal Experiences with Sick Leave

    02:57 Impact of Sick Leave on Business

    04:51 Handling Sick Leave Effectively

    08:46 Final Thoughts on Sick Leave

    12:20 Conclusion and Farewell

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    13 min
  • How her Salon Thrived in the Hardest Year of Her Life - Brodie's Story
    Aug 17 2025

    What happens when life throws you the unimaginable and you’re still responsible for a business and a team?

    In this raw and deeply moving episode, Samara sits down with Brodie, owner of Smooth Hair in Alstonville, who opens up about the most challenging year of her life.

    What began as a five week family holiday turned into a nine month stay in Perth after her 2 year old daughter was diagnosed with leukemia. From that moment, Brodie was thrust into balancing motherhood, cancer, and running a salon from 4,000km away.

    She shares how she kept her business not just afloat, but thriving. The loyalty and dedication of her team, and the perspective shifts that have transformed how she leads.

    💡 In this episode, you’ll hear:

    • How Brodie's salon stayed afloat while she was away for nearly a year
    • The raw reality of parenting a child through chemotherapy
    • Lessons in leadership, loyalty, and letting go
    • The importance of building a business with deep roots and real relationships


    This is more than a business conversation, it’s a powerful story of resilience, perspective, and the strength it takes to lead in your hardest season.


    Timestamps

    00:00 Episode Summary

    01:27 Meet Brody from Smooth Hair

    02:20 The Journey to Smooth Hair

    07:12 Building a Supportive Salon Family

    12:52 The Decision to Move to Perth

    15:10 Maxie's Health Crisis

    19:50 Facing Leukemia: A Mother's Perspective

    24:05 Navigating Business and Personal Challenges

    28:10 The Struggles of Parenting a Sick Child

    29:01 Finding Community in Unexpected Places

    30:31 Returning Home and Resuming Normalcy

    33:00 Balancing Work and Personal Life

    37:08 A Surprise Engagement

    38:24 Expecting a New Baby

    41:56 Managing a Business Through Personal Challenges

    47:57 The Importance of Support and Resilience

    52:00 Final Thoughts and Gratitude


    Mentioned in this episode:

    Timely

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    54 min
  • Mini Moment #4 — Scaling With Purpose: How Delegation Changed Nicki’s Salon
    Aug 10 2025

    In this powerful Mini Moment, Nicki from Salon Purpose returns to talk about the early lessons that helped her grow from a solo operator into the leader of a 19 staff salon.

    If you're still doing everything yourself, from stock to scheduling to xero, this one’s for you. Nicki shares how she finally got out of her own way, why hiring a bookkeeper was her first move, and how letting go of perfection created space for business growth and personal freedom.

    💡 What You’ll Learn

    • How to delegate with intention
    • The power of hiring before you're ready
    • Systems that support freedom, not just structure
    • Why you must know how to do the task before offloading it
    • How letting go of control opens the door to real growth


    You’ll hear honest insights about control, burnout, systems, and self worth. It’s the kind of advice you wish you had when you started, and might still need to hear today.


    Timestamps

    00:00 Introduction to the Inner Sanctum

    00:22 Starting Out: Nicki's Journey

    03:00The Importance of Delegation

    05:00 Balancing Personal and Professional Life

    06:50 Practical Tips for Salon Management

    11:05 Empowering Your Team

    12:00 Conclusion and Final Thoughts

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    13 min
  • Monique McMahon on Efficiency, Profitability and Salon Leadership That Lasts
    Aug 3 2025

    This week in the Inner Sanctum, we welcome back the incredible Monique McMahon, owner of Que Colour and global ambassador for Christophe Robin.

    In this heartfelt and honest episode, Monique shares how small shifts in efficiency have transformed her business. Why profitability doesn’t always mean having more staff. And the personal changes that are fuelling her success.

    From cutting out coffee and alcohol to scaling her team with intention, Monique reveals the behind the scenes strategies that are keeping her salon thriving. All while preparing for a major US tour.

    Expect candid conversations about rebooking rates, cutting costs without cutting corners, the role of presence in leadership, and why Google Reviews are more powerful than you think.

    💡 What you’ll learn:

    • How fewer staff can sometimes mean higher profits
    • Smart ways to boost salon efficiency without sacrificing client care
    • Why presence matters as much as skill in building client loyalty
    • The truth about social media (and why you don’t have to do it)
    • How small personal changes can ripple into massive business success

    Timestamps

    00:00 Episode Summary

    02:31 Team Dynamics and Business Challenges

    04:33 Efficiency and Business Operations

    22:07 Client Experience and Rebooking Strategies

    23:01 The Importance of Presence and Confidence

    34:02 Training Framework and Social Media

    35:28 Balancing Social Media and Business

    40:10 Google Reviews and Client Engagement

    43:40 Team Meetings and Delegation

    49:50 Lifestyle Changes and Business Efficiency

    51:38 Innovative Hair Products

    59:18 Future Plans and Ambitions

    1:04:25 Conclusion and Final Thoughts

    ✨ Whether you’re a salon owner, solo operator, or stylist ready to level up, this conversation with Monique will leave you inspired and ready to take action.

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    Mentioned in this episode:

    Timely

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    1 h et 5 min