As part of the NYC Healthtech Social held in October 2025, Jomi Cubol, Head of Design at Photon Health, joined us for a thoughtful conversation on why good design isn’t optional — even in healthcare.

Jomi breaks down how he thinks about design by drawing parallels with the hospitality industry, exploring how empathy, anticipation, and user delight can transform healthcare experiences. He dives into how to think about design, how much design is needed, and why adding a human touch to every step of the process matters more than ever.

Check out Photon Health: www.photon.health

As part of the Ctrl+Cure event held in Toronto August 2025, Mahshid Yassaei Joined us for a powerful fireside chat to share how Tali Ai is using AI to enhance a physician's workflow.

Mahshid talks about what she things the future of AI scribes looks like, how to navigate among noise and larger incumbents in a competive market and how finding your specific customers can help you grow.

Check out Tali AI: www.tali.ai/

Fireside chat from the She Speaks Health event held in Toronto July 2025.

Caitlin McCabe brings deep expertise in customer success, with a focus on driving growth and long-term retention. She currently leads customer success at one of Canada’s top digital health companies, overseeing enterprise-level partnerships and helping teams scale sustainably by keeping customers engaged.

She’s joined by Neelam Bance, whose career began in pharma and has evolved into a leadership role in precision medicine. At MedGeneius, she’s helping bring pharmacogenetic insights to the forefront of care, supporting hospitals, labs, and providers in reducing adverse drug reactions, improving medication efficacy, and lowering unnecessary healthcare costs.

Together, they unpack the often-overlooked side of scaling a business, retention. Drawing from two distinct perspectives, Caitlin and Neelam share practical lessons from the front lines of growth.

Check out MedGeneius: www.medgeneius.com