On this episode of Talent Talks, Rob Douglas joins Martin Smith to share lessons from a remarkable 30-year career spanning Ford, Capgemini, Barclays, Currys, National Grid, and Direct Line Group. From his first role in “purchasing” to his evolution as Chief Procurement Officer, Rob reveals what it takes to build influence, lead through change and stay curious in a fast-evolving profession.

He discusses leadership lessons learned from the Army, the art of supplier relationships, the challenges of attracting new procurement talent and how AI will shape the future of commercial decision-making.

This episode is proudly sponsored by Omnea.

Tune in for a masterclass in leadership, strategy and staying adaptable in an ever-changing procurement landscape.

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Some of the key moments during this podcast include:

How Rob started his career in procurement after the Army

Lessons learned from Ford’s legendary graduate program

Building lasting supplier relationships and trust

Adapting across industries: retail, energy and financial services

What defines “the buyer’s instinct” and how to spot it

How procurement has evolved over three decades

The growing role of risk management and cyber resilience

Why graduate programs are disappearing, and why that’s a problem

Rob’s advice for aspiring CPOs

How AI and automation could enhance, not replace, procurement

Soundbites

“You can be fact-driven without being horrible.”

“The buyer’s instinct. You either have it or you don’t.”

“Procurement isn’t just about savings anymore. It’s about resilience and relationships.”

“As a leader, it’s not about winning every argument. It’s about helping your team make great decisions.”

“Treat suppliers well. It’s a small industry, you’ll meet them again.”

“We’ve lost too many graduate programs, and the profession will feel that gap.”

“Curiosity has taken me further than ambition ever did.”

“AI will enhance procurement. It won’t replace human instinct.”

“Preparation is everything. You can’t fake being ready.”

“If you want to be a great CPO, keep lifting the bonnet and stay curious.”

Chapters

00:00 – Intro

01:00 – Early Career and Army lessons

03:00 – Learning the Foundations at Ford

05:20 – Building Strong Supplier Relationships

08:10 – Adapting Across Industries

11:50 – How Procurement has Evolved

13:10 – Buyer’s Instinct

18:00 – Balancing Risk and Commerciality

20:40 – Leadership Lessons and Developing Teams

24:30 – The Future of Procurement Talent

30:10 – Advice for Aspiring CPOs

37:00 – Quickfire Questions

On this episode, Ben Farrell MBE, discusses his journey from a 23-year military career to becoming the CEO of CIPS.

He shares insights on leadership, the importance of emotional intelligence, and the challenges and opportunities in the procurement profession.

Ben emphasises the need for CIPS to evolve and better represent procurement professionals globally, while also highlighting the importance of creating a supportive environment for career development in procurement.

They explore the challenges and opportunities facing procurement professionals today, particularly in the context of global supply chains and the integration of AI. Additionally, the conversation touches on Ben’s involvement with the Invictus Games Foundation.

Some of the key moments during this podcast include:

Ben Farrell joined CIPS to drive change in procurement.

Human emotion plays a crucial role in leadership effectiveness.

Transitioning from military to civilian life can be challenging but rewarding.

CIPS has the potential to be a global leader in procurement.

Ben aims to make CIPS more inclusive and relevant to all stages of a procurement career.

The future of procurement requires adapting to changing global dynamics.

Marketing the procurement profession is crucial for attracting new talent.

Procurement must shift from a process-oriented mindset to a strategic one.

Global supply chains require resilience and adaptability in the face of disruptions.

The Invictus Games Foundation supports the recovery of wounded servicemen and women.

Talent in procurement is about finding the right fit for individuals.

Continuous improvement is essential for professional bodies to remain relevant.

Chapters

00:00 Introduction to Ben Farrell

01:15 Early Career and Military Background

04:37 Leadership Lessons from the Army

08:00 Transitioning from Military to Civilian Life

12:17 Experiences at John Lewis

15:33 Becoming CEO of CIPS

18:40 Global Perspectives on Procurement

20:17 Challenges and Opportunities for CIPS

25:26 Marketing the Procurement Profession

30:11 The Future of Procurement

34:22 Navigating Challenges in Procurement

38:50 Global Supply Chains

43:01 Invictus Games Foundation

45:58 Defining Talent in Procurement

In this episode, Martin Smith interviews Richard Evans, Executive Commercial Director for NHS Supply Chain.

Richard shares valuable insights from his extensive career in procurement, discussing his transition from consultancy to the NHS, the importance of purpose in his work, and the challenges faced by the NHS Supply Chain.

He emphasises the need for collaboration, effective team management, and the evolving landscape of procurement, particularly in the healthcare sector.

Richard also reflects on his career and the skills he values in procurement talent, concluding with quickfire questions about his inspirations and views on the future of procurement.

Takeaways

Collaboration and people management are key to successful procurement.

Integrating previously separate organisations into one cohesive unit has been a challenge for the NHS Supply Chain.

Value-based procurement is essential for improving patient outcomes.

Richard advocates for a people-first approach in leadership.

Adaptability and agility are crucial in the ever-changing landscape of healthcare.

The future of procurement is pivotal, with a focus on innovation and technology.


Chapters

00:00 Introduction

02:55 From Consultancy to NHS Supply Chain

05:49 Purpose in Procurement

09:10 Challenges in NHS Supply Chain

12:05 Team Management

15:02 Change in the NHS

17:52 Qualities in Procurement Talent

21:13 Future of Procurement

24:02 Reflections on Career

26:47 Quickfire Questions

On this episode, Fraser McBeth, Procurement Director at Volta Trucks, shares his journey from working in established OEMs to leading procurement in a startup environment.

He discusses the unique challenges faced during the transition, particularly during the company's bankruptcy, and how he navigated these difficult times while maintaining team morale and supplier relationships.

Fraser emphasises the importance of building a high-performance culture, adapting to technological changes, and fostering open communication within the team.

He reflects on the lessons learned throughout this journey and offers insights for others considering a similar path in the startup world.

Takeaways

Startups require a different mindset and approach than established companies.

Navigating cash flow is crucial in a startup environment.

Building strong supplier relationships can provide access to valuable technology.

Creating a high-performance culture involves continuous improvement and engagement.

Transparency with the team fosters trust and resilience.

Adapting to technological advancements is necessary for competitiveness.

Flexibility in work arrangements can enhance talent acquisition.

Leadership during tough times requires a balance of support and accountability.

Learning from experiences in a startup can shape future career paths.


Chapters

00:00 Introduction to Volta Trucks

02:46 From OEM to Startup

06:08 Bankruptcy

11:51 Leadership in Crisis

17:57 Building a High-Performance Culture

24:00 Supplier Relationships

30:07 Reflection and Future Outlook

On this episode of Talent Talks, Samuel De Frates, Kathryn Thompson and Bilal Shaykh discuss the transformative role of AI in procurement, exploring its potential to enhance supplier selection, risk management, and overall efficiency.

They delve into the challenges faced by procurement professionals, the risks associated with AI implementation, and the importance of addressing resistance to change.

The conversation also highlights the evolving skills required for procurement professionals in the age of AI and the future trends that will shape the industry.

Takeaways

• AI can significantly improve supplier selection and risk management.
• Using AI as a co-pilot rather than an autonomous decision maker is crucial.
• Automating simple tasks can free up resources for more complex challenges.
• Choosing the right technology to implement is critical for success.
• Fixing basic processes is necessary before adopting new technologies.
• Talent and skills gaps are major impediments to AI adoption in procurement.
• The future of procurement will heavily rely on AI technologies.
• Procurement professionals need to focus on relationship management.
• AI will enable procurement to concentrate on value creation rather than mundane tasks.

Chapters

00:00 AI's Impact on Procurement

02:52 Challenges in Procurement

06:06 Risks of AI Implementation

08:56 Navigating Change in Procurement

12:12 Future Trends in AI and Procurement

15:00 Skills and Competencies for the Future

17:49 The Evolving Role of Procurement Professionals

21:01 Conclusion

On this episode, Martin Smith interviews John Butcher, the Procurement Director at Just Eat Takeaway.

John shares his journey of building a procurement team from scratch, the challenges he faced, and the importance of hiring the right talent.

He discusses the evolving procurement landscape, the importance of emotional intelligence, and the impact of technology, particularly AI, on the industry.

John emphasises the need for agility in procurement and offers valuable insights for aspiring leaders in the field.

Takeaways

Building a procurement team requires a blend of internal and external talent.

Cultural fit and attitude are crucial in talent acquisition.

Procurement can add value beyond just cost savings.

Emotional intelligence is becoming increasingly important in procurement roles.

Delegation is essential for effective leadership.

Technology, including AI, is transforming the procurement landscape.

Continuous learning and adaptation are necessary for success in procurement.

Leadership involves pushing boundaries and extending influence.

Chapters

00:00 Building a Team from Scratch

09:46 The Importance of Talent

19:59 Procurement in 2024

23:52 Leadership Insights

In this episode, Martin Smith interviews Canberk Incekara, Head of Indirect Procurement at OCS.

Canberk shares his extensive experience in procurement and supply chains, discussing the evolution of the industry, the importance of understanding the end-to-end value chain, and the challenges of navigating external factors like COVID and Brexit.

He emphasises the need for a balance between globalisation and local support, the significance of soft skills in talent management, and the changing expectations of the new generation in the workforce.

The conversation also touches on cultural adaptability in negotiations, with Canberk discussing the differences between Turkey and the UK. He also discusses the importance of retaining talent through job satisfaction and growth opportunities.

Takeaways

· Canberk’s journey reflects the interconnectedness of procurement and supply chain.

· Understanding the total cost of ownership is crucial in procurement.

· COVID and Brexit have reshaped procurement strategies.

· Supporting local businesses is essential in a globalised market.

· Procurement is evolving into a more strategic function.

· Cultural adaptability is key in international negotiations.

· Soft skills are increasingly important in talent management.

· Retention challenges stem from new generation expectations.

· Transferable skills in procurement can apply across industries.

· Agility in approach is necessary for success in procurement.


Chapters

00:00 Journey Through Procurement and Supply Chain

02:23 End-to-End Value Chains

04:42 External Factors in Supply Chain

06:00 Globalisation and Local Support

09:09 The Evolution of Procurement

12:52 Cultural Adaptability

16:17 Talent in Procurement

19:30 Retention Challenges

22:08 Transferable Skills

23:34 Quickfire Questions

On this episode of the Talent Talks Podcast, Martin sits down with Nikki Wright, Director of Operations at 10X Banking, as she shares her extensive experience in procurement and operations across various industries, particularly in the banking sector.

She discusses the complexities of navigating procurement within a heavily regulated environment, the balance between compliance and agility, and the evolution of procurement roles.

Nikki emphasises the importance of diversity, soft skills, and the need to rebrand procurement to overcome negative perceptions.

She also highlights the commitment of 10X Banking to sustainability and its status as a B Corp certified organisation.

The discussion also touches on the evolving landscape of procurement, the impact of inflation on supplier relationships, and the necessity of digitalisation in procurement processes.

Nikki shares personal insights about her career journey, inspirations, and the importance of taking ownership of one's career path.

Takeaways

Procurement often involves navigating complex regulations, especially in finance.

Procurement roles are evolving to include more operational responsibilities.

Diversity in procurement is improving but still has a long way to go.

Soft skills are essential for success in procurement roles.

There is a need to change the negative perception of procurement.

Procurement functions as a bridge between the company and suppliers.

10X Banking is committed to sustainability and is B Corp certified.

Job titles in procurement need consistency to attract diverse talent.

B Corp accreditation is crucial for demonstrating commitment to ESG.

The decisions we make today impact future generations.

Change in large organisations is often slow and challenging.

Risk mitigation is essential in today's supply chain management.

Digitalisation is necessary for effective procurement decision-making.

Career ownership is key to professional growth.

Chapters

00:00 Introduction

02:48 Procurement in the Banking Sector

06:13 Compliance in Procurement

09:06 Procurement Roles

12:12 Diversity

14:54 Soft Skills

18:09 Negative Perceptions

20:52 Sustainability

23:48 B Corp Accreditation

27:04 Financial Sector

30:18 Challenges in ESG

34:27 Procurement Challenges

40:05 Personal Inspirations and Career Reflections