Most of us think our websites are working just fine. They look good. They're fast. They have all our information right there on the homepage. But here's the problem: your website isn't about you. If you're standing on your digital rooftop shouting about how awesome you are—your 15 years in business, your features, your awards—you're doing inside-out marketing. And it's probably why your growth has stalled. James Hipkin has been building businesses with digital marketing since 2010, and he's here to flip the script. Today, we're talking about the shift from inside-out to outside-in marketing, why your website needs to engage visitors in six seconds or less, and how to stop wasting money on tactics that don't work. This is the conversation that might finally make your website work as hard as you do. https://www.theagentsofchange.com/608 Rich's AI Workshop on 12/11/2025: https://www.takeflyte.com/flyte-school-live Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

You're wearing all the hats. Marketing, operations, sales, customer service—maybe even IT support when the printer acts up again. And somewhere in there, you're supposed to actually grow your business. Here's the thing: You don't need to hire a whole team to get help. You need to build one out of AI. Mike Allton, creator of The AI Hat and AI architect for solopreneurs, is going to show you how to create your first AI assistant—one that doesn't just spit out generic responses, but actually works the way you work. We're talking about AI that challenges your assumptions, asks clarifying questions, and handles those repetitive tasks you've been meaning to delegate for months. Whether you're a one-person show or running a small team, this episode gives you the blueprint for building AI teammates that free up your most valuable resource: time. https://www.theagentsofchange.com/607 Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

If you've ever wondered why some marketing messages stick while others vanish faster than your last new year's resolution, you're not alone. The problem isn't that you're bad at messaging—it's that you're only talking to half your audience's brain. Message designer Tamsen Webster returns to the show to explain why speaking to both the analytical and automatic brain is the difference between messages that get ignored and ones people can't unhear. She breaks down her ITBA framework (if, then, because, and) and shows us how to craft messages that create not just clicks, but lasting change. If you've been throwing marketing spaghetti at the wall hoping something sticks, this conversation will give you a better approach. https://www.theagentsofchange.com/606 Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

Look, I get it. You've got a modest marketing budget, and every time you hear about Google Ads, you think: "That's for the big players with deep pockets." But here's the thing: paid search can absolutely work for small budgets—you just can't play by the same rules as enterprise brands throwing around unlimited cash. Brooke Osmundson, Director of Growth Marketing at Smith Microsoftware, joined me to break down exactly how small businesses can make paid search work when you're working with $20 to $50 a day (or even less). She's been in the trenches on both the agency and in-house side, managing everything from local clinics to Fortune 100 companies, so she knows what actually works—and what's just burning money. If you've been frustrated by rising costs, spread-thin budgets, or campaigns that seem to eat cash without delivering results, this conversation will change how you think about paid search. No fluff, no impossible tactics—just practical strategies you can use today. https://www.theagentsofchange.com/605

Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

You know that sinking feeling when you realize your carefully crafted content sounds exactly like everyone else's? (Yeah, me too.) Here's the uncomfortable truth: expertise has been commodified. You can share everything you know, and it still won't be enough to stand out because a hundred other voices are saying the same thing—just maybe with different GIFs. Jay Acunzo spent years building a speaking career without a book, without fame, just by owning a singular premise that made people stop and think differently.

Now he works behind the scenes with executives and entrepreneurs, helping them transform generic advice into intellectual property that actually resonates. In this conversation, we dig into how you move from talking about topics to owning a perspective, why "unsolicited response rate" matters more than reach metrics, and what it really takes to become the voice people seek out instead of scroll past.

https://www.theagentsofchange.com/604

Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

You've got brilliant ideas rattling around in your head. Your process works. Your approach gets results. But when someone asks what makes you different, you stumble through an explanation that sounds like everyone else's pitch. Here's the thing: the difference between "yeah, I do marketing" and becoming the go-to expert isn't just what you know—it's how you package it. Melanie Deziel has built her reputation helping speakers, coaches, and businesses transform messy expertise into frameworks people actually remember and share. In this conversation, she walks us through her IRON framework (yes, a framework for building frameworks) and explains why the businesses that stand out aren't necessarily doing different work—they're just organizing it better. If you've ever wondered why some concepts stick while others evaporate, you're going to want to hear this.

https://www.theagentsofchange.com/603

Need help with your branding, website, or digital marketing?

Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact