Épisodes

  • Building Trust With Borrowers: Streetfighter vs. Digital Dreammaker
    Dec 12 2025

    This story follows Jonathan Fry of My Community Mortgage and Daryl Lionnet of West Capital Lending, two high-producing loan officers whose paths couldn’t be more different — one powered by community, visibility, and relentless networking, and the other by digital funnels, automation, and precision follow-up. Together, they reveal how the next generation of originators is rebuilding trust with borrowers and rewriting the playbook for success in today’s market.

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    16 min
  • Stop, Drop, And Close
    Dec 5 2025

    This story follows Houston firefighter and co-owner of Firehouse Mortgage, Aaron Clark, who built a thriving mortgage business by treating every loan like an emergency response. His firehouse training and service-first mindset helped him solve bottlenecks, earn client trust, and navigate two demanding careers at once. Learn how Clark chooses partners, mentors new LOs, and leverages flexibility to build a business grounded in integrity and teamwork.

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    13 min
  • Signed, Sealed, and Delivered
    Nov 14 2025

    This issue highlights two mortgage pros who excel at building human connection. Jaime Rhude — a former casino worker who became a dedicated VA loan advocate — helps close communication gaps for deaf clients and veterans. Meanwhile, John Pavlakovich demonstrates how mentorship and gratitude can shape a career, and why paying it forward remains essential.

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    16 min
  • AI Reality Check
    Nov 7 2025

    Everyone’s talking about AI, but few are delivering real transformation. In this story, we unpack why generic chatbots fall short in mortgage lending — and how deterministic, transactional AI is setting a new standard for compliance, accountability, and borrower experience.

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    10 min
  • Deal Or No Deal
    Oct 31 2025

    Inside the mortgage industry’s new wave of broker acquisitions with Jonathan Haddad, David Lykken, Samir Dedhia, and Jamie Cavanaugh — where deals are as much about alignment and identity as they are about dollars.

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    25 min
  • Games Builders Play… And How To Beat Them
    Sep 19 2025

    In today’s high-rate housing market, builders are luring buyers with rate buydowns, closing credits, and upgrade perks. The Incentive Era shows loan originators how to compete — not on flash, but on strategy, service, and long-term value.

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    28 min
  • The Fight Of The Century
    Sep 12 2025

    It’s a heavyweight fight for the future of mortgage lending: Mortgage Bankers vs. Mortgage Brokers. Industry leaders Rick Roque and Jason duPont go head-to-head in the debate that could reshape the market for the next decade.

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    30 min
  • You Have The Right To Remain Pre-Approved
    Sep 5 2025

    Anthony Marone clocks out of the police department at dawn and heads into the mortgage office by noon — living a double life fueled by discipline and drive. From night shifts to national awards, he’s proof that structure, hustle, and a little Jersey grit can build an empire.

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    14 min