Unlock the secrets to transforming patient communication and boosting treatment acceptance with Dr. Chris Bowman's unique insights. On our show, the mastermind behind the Getting to Yes Masterclass joins us, alongside my co-host Dr. Steve Markowitz, to reveal how a nuanced approach to case presentation can revolutionize your dental practice. From the first interaction with a new patient to the final agreement on a treatment plan, we'll guide you through strategies that promise to align your practice's goals with the patients' needs for a harmonious and successful dental journey.

Ever wondered why some patients hesitate to follow through with their dental treatments? We tackle this head-on by dissecting the 'new patient connection interview,' a tool that's reshaping how we interact with patients and understand their oral health aspirations. Expect to walk away with a new perspective on pre-empting objections, a chapter straight out of Dr. Robert Cialdini's playbook, and how to mirror the marketing genius of Dan Kennedy to preemptively address patient concerns. It's all about elevating your role from a healthcare provider to a trusted advisor who walks in step with their patients' needs.

We wrap up with the pearls of wisdom that can only come from experience; I share business insights, from the savvy hiring techniques that will help you build the dream team to educational resources that have molded my practice philosophy. Listen as we dissect the influence of "Extreme Ownership," dive into the latest on PRF training, and discuss how we can utilize advanced techniques like the LightWalker laser for superior patient outcomes. Dr. Bowman's dedication to continuous growth in dentistry culminates in a generous offer for our listeners, so join us for an episode that's sure to enrich your practice and your approach to patient care.

For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.

Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.

DPH Coaching

• Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
• Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
• Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
• Personal Development: Coaching on personal growth to enhance professional performance.

Visit www.dentalpracticeheroes.com to Learn more

Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!

Ever found yourself at a loss for words when confronted by a particularly challenging patient? Well, you're far from alone. In our latest podcast episode, Dr. Henry Ernst, Dr. Stephen Markowitz, and I, Paul Etchison, get up close and personal with the nitty-gritty of managing difficult patients in a dental practice. We don't just commiserate; we strategize, sharing tales from the trenches alongside actionable advice that's been tried and tested. From defusing tension with a touch of Nordstrom's conflict resolution finesse to knowing when it's time to bid farewell to a patient for the greater good, we've got your back on transforming tricky situations into triumphs for your team and your practice.

But it's not all serious business. We bring a dose of humor and heart to the conversation, acknowledging that empathy is key and sometimes, a genuine apology or a small gesture—like buying a patient a coffee—can make all the difference. And for those of us in the field who've braved the stormy seas of patient dismissal, we delve into the emotional and practical ramifications, with a commitment challenge that might just inspire you to take action. So, if you're eager for insights that will leave you equipped and empowered—or if you're just curious about whether I'll keep my word and follow through with the dismissal challenge—then this is an episode you won't want to miss.

Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.

DPH Coaching

• Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
• Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
• Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
• Personal Development: Coaching on personal growth to enhance professional performance.

Visit www.dentalpracticeheroes.com to Learn more

Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!

Have you ever found yourself lost in a maze of your own thoughts, especially those that chew away at your confidence as a dental professional? I get it, and that's why I'm peeling back the layers of overthinking and self-doubt in our latest Dental Practice Heroes podcast. I'll share a particularly haunting dental case from my past that led me down a rabbit hole of negativity, and we'll explore the techniques that can help us escape these mental traps. This isn't just about finding peace of mind; it's about safeguarding the stability of our practices and our personal well-being.

Then, we shift gears, and I'll tell you how a Kanye West anecdote from Dave Chappelle sparked a revelation about the power of positive self-perception. How would that change your professional outlook? I'll challenge you with three questions to interrogate those inner critics and we'll look at how this shift in mindset can uplift your entire week. It's time to tune out the negativity and amplify the success that's inherent in our daily dental grind. Share your thoughts and experiences by dropping a line at DentalPracticeHeroes@gmail.com, because I truly believe we're all in this together.

Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.

DPH Coaching

• Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
• Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
• Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
• Personal Development: Coaching on personal growth to enhance professional performance.

Visit www.dentalpracticeheroes.com to Learn more

Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!