True leadership in dental practice means empowering your team through the right conversations rather than trying to be the answer person for everything. Mastering three key conversation types – vision, accountability, and problem-solving – can solve 95% of practice problems and prevent owner burnout.

• Vision conversations connect daily tasks to meaningful patient outcomes and team benefits
• Creating purpose helps team members understand their work impacts patients' overall health and quality of life
• Accountability conversations establish clear expectations and maintain practice standards
• "You will get what you tolerate" – addressing small issues prevents them from becoming destructive habits
• Focus on specific behaviors rather than making assumptions about the person
• Problem-solving conversations involve the team in finding solutions together
• Collaborative approach increases buy-in and implementation success
• Create psychological safety for team members to share ideas without fear
• Recommended resources: "Start With Why" (Sinek), "Crucial Accountability," and "No Bullshit Leadership"
• Don't wait for perfection – having these conversations consistently is more important than doing them perfectly

If you want a practice where your team handles day-to-day management while you take time off, we have the experience to show you how to do it.

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Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Running behind every day isn’t normal — it’s a systems problem. From scheduling to delayed exams, this episode explores what causes chaos in dental practices and simple fixes that can get the whole office running smoothly again.

Our tips and tricks will help you time hygiene exams, handle emergencies, and create a culture that keeps everyone on time. If your days feel like a game of catch-up, this episode is for you!

Topics discussed in this episode:

• How running behind impacts patients and your team
• Why so many offices fall off schedule
• Systems that keep hygiene appointments on time
• Smart scheduling and team communication
• Creating a culture that values timeliness
• How to plan for patient emergencies
• What to do when you’re running behind

Text us your feedback! (please note: we cannot respond through this channel))

apply for the 2025 Mastermind at https://www.dentalpracticeheroes.com/apply

Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Embezzlement usually starts with someone “you’d never suspect.” Dr. Josh Cochran thought he was building a strong team after opening his practice, but the financials told a different story. In this episode, he shares why it took him so long to realize his employee was embezzling, the red flags he missed, and how he would do things differently today. Learn what systems to put in place to protect your business and the most effective way to prevent embezzlement in your practice!

Topics discussed in this episode:

• Two things you need to learn in your practice
• Dr. Cochran’s early mistakes
• Common red flags of embezzlement
• How he addressed the embezzlement in his practice
• Writing exercise for managing stress
• The emotional impact of embezzlement
• How to prevent embezzlement

Connect with Dr. Josh Cochran:

https://www.youtube.com/@TheDr.JoshCochranShow

Text us your feedback! (please note: we cannot respond through this channel))

apply for the 2025 Mastermind at https://www.dentalpracticeheroes.com/apply

Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.