DESCRIPTION:

John Hayes, a franchising professor at Palm Beach Atlantic University and host of the

Franchise Hot Seat Podcast, converses with Bob McCracken, an Air Force and Air

National Guard veteran and Hot Head Burritos franchisee. They delve into why

veterans make exceptional franchisees, highlighting the discipline, meticulousness,

and plan-following abilities honed during military service. They also discuss the

Veterans Transition Franchise Initiative (VetFran), a program providing financial

benefits to veterans venturing into franchising, founded by Don Dwyer of the Dwyer

Group. Bob recounts his personal franchising experience, from managing multiple

franchises before the COVID-19 pandemic to effectively running a single unit. The

conversation underscores the advantages of the VetFran program, encouraging

more franchisors and veterans to join and leverage these opportunities

- With Bob McCracken

TIMESTAMPS:

00:00 Intro

00:32 Who is veteran franchisee Bob McCracken?

01:03 Why are veterans great franchise owners?

02:49 What is the VetFran story?

08:35 Bob's Hot Head Burritos journey?

10:57 Best way to encourage veteran franchising?

16:10 Final advice for veteran entrepreneurs?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of the Franchise Hot Seat, engages in a comprehensive discussion

with Schuyler "Rocky" Reidel, founder of the Reidel Law Firm, on various pressing

and contentious topics in the franchising industry. They emphasize the crucial role of

specialized legal advice in franchising, particularly during a government shutdown

that affects SBA loans. Rocky underscores the importance for franchisees to

comprehend their responsibilities and limitations within franchise agreements, and

the significance of thoroughly understanding the Franchise Disclosure Document

(FDD). The conversation also explores the issues arising from private equity

ownership in franchising and its potential effects on franchisees. A significant part of

the discussion is dedicated to Subway's market difficulties and the problems caused

by remodeling requirements. The dialogue concludes with a reflection on the

difficulties faced by McDonald's franchisees, the repercussions of unfavorable

franchising conditions in states like California, and the imperative of due diligence

for potential franchisees. - With Schuyler "Rocky" Reidel.

TIMESTAMPS:

00:00 Intro

00:37 Why is legal guidance crucial in franchising?

01:19 What is a franchise agreement?

02:26 How do SBA loans impact franchising?

06:08 Biggest franchising challenges and misconceptions?

19:23 What is the FDD's role?

28:26 How does FTC regulate franchising?

33:40 How is private equity changing franchising?

44:18 Why is Subway struggling?

52:52 Biggest challenges in food franchising?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes hosts Jack and Jill Johnson from Franchise Insiders on the Franchise Hot

Seat Podcast. The Johnsons' franchising journey began with Jack's father founding

Home Care Assistance after a franchise rejection, which evolved into a successful

family business. As franchise consultants, they guide others through the complex

franchising world. Key topics include the necessity of thoroughly evaluating

franchises, consulting with current franchise owners, and understanding the

commitment needed for franchise success. They highlight home services and

healthcare franchises as solid choices, while food and retail franchises may present

greater risks and expenses. The Johnsons recount their experience owning and

subsequently selling a Pink's franchise, underscoring the importance of an initial exit

strategy. They urge younger individuals to enter franchising early and highlight the

significance of active ownership. The podcast's objective is to offer valuable insights

for potential franchise investors.

- With Jack and Jill Johnson.

TIMESTAMPS:

00:00 Intro

00:31 How did you discover franchising?

01:56 How to evaluate franchise opportunities?

04:21 Why become a FranServe consultant?

08:10 Why are home services franchises valuable?

10:43 Is semi-absentee ownership realistic?

18:18 How to avoid common franchise pitfalls?

26:33 Why is exit planning crucial?

32:00 How to choose the right franchise?

42:46 Are young entrepreneurs good for franchising?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of

matching employees with roles that complement their strengths to enhance

productivity and avoid disengagement. He references studies from Gallup and the

Society for Human Resource Management (SHRM) that reveal a large number of

employees feeling underutilized and the substantial economic impact of

disengaged workers. Monica Feid, COO of Thunderly Marketing, is featured in this

episode, where she presents a case study on repositioning a discontented employee

to a role more compatible with her DISC profile, leading to increased performance

and satisfaction. The discussion stresses the use of DISC profiles for recruitment and

employee positioning to avert disengagement and underperformance, especially in

the franchising sector. The dialogue highlights the criticality of correct role

alignment and its advantages for both employees and companies.

- With Monica Feid.

TIMESTAMPS:

00:00 Intro

00:27 Why is employee engagement critical?

01:06 Key employee engagement statistics?

03:39 Best solutions for engagement?

05:28 Monica's employee misalignment story?

10:57 What is the DISC profile?

18:01 How DISC helps franchising?

24:03 Final engagement advice?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Kristopher Stuart, Chief Information Officer of Blooming

Blinds, on the Franchise Hot Seat Podcast. Stuart shares his accidental entry into

franchising while seeking improved business opportunities. He traces the growth of

Blooming Blinds from a family-owned retail business to a thriving franchise with 86

franchisees across 158 territories. Stuart discusses the pros and cons of running a

family business, the critical role of selecting the right franchisees, and the

continuous learning process that has helped refine their business model. He

emphasizes the need for franchisees to engage in self-reflection, describes their

comprehensive training and support program, and underscores the significant

impact of technology, including AI, in enhancing operations and efficiency. The

discussion also covers company culture, the benefits of collaborating with Franchise

Fastlane for accelerated growth, and the typical day-to-day activities of successful

franchisees. The podcast offers valuable perspectives for those interested in

franchising or contemplating a Blooming Blinds franchise.

- With Kristopher Stuart.

TIMESTAMP

00:00 Intro

00:18 How did you discover franchising?

02:19 Managing family business dynamics?

03:43 Best franchise growth strategies?

13:35 Franchisee training best practices?

21:18 Tech innovations helping franchising?

26:46 Building strong franchise culture?

35:34 Day in successful franchisee life?

37:34 Final franchising advice

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Mary Thompson, CEO of BNI and chair of the International

Franchise Association's Board of Directors, who shares her journey from the Marine

Corps to franchising via a company called Cookies by Design. Thompson highlights

the importance of franchising in developing her business skills and its

transformative impact on her career. She discusses her career progression, including

roles at Mr. Rooter and the Dwyer Group, and emphasizes the importance of value

alignment in franchising. Thompson provides insights into the importance of

networking, her experiences with private equity, and the operations at BNI. She also

discusses the wider goals of franchising, its impact on local communities, and

ongoing efforts to educate the public and lawmakers about the benefits of

franchising. Thompson's commitment to service, both in business and through her

role at the IFA, is also discussed.

- With Mary (Kennedy) Thompson.

TIMESTAMPS:

00:00 Intro

00:52 How did you discover franchising?

01:52 What is the Cookie Bouquet story?

04:40 Why transition to Mr. Rooter?

10:57 What is franchising's biggest value?

19:30 How does BNI work?

24:50 What is the BNI investment?

26:42 What is BNI's core competency?

30:44 What is "Givers Gain"?

43:03 Biggest franchising challenge and opportunity?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcas

DESCRIPTION:

John Hayes, host of the Franchise Hot Seat Podcast, interviews Jack Monson, Chief

Growth Officer at Thunder Lee Marketing and host of the Social Geek podcast. They

delve into Monson's marketing and client acquisition roles, his franchising journey,

and the significance of fostering enduring relationships in the franchise sector. The

discussion encompasses effective marketing tactics, the use of social media

platforms like LinkedIn, and the importance of content creation for franchise growth.

Monson provides insights into the difficulties of generating and nurturing franchise

leads, and the necessity of maintaining consistency in digital marketing initiatives.

He later underscores the value of training franchise sales teams, acknowledging the

contributions of the Titus Center. The episode concludes with conversations about

the Social Geek podcast and the importance of tenacity in content creation.

- With Jack Monson.

TIMESTAMPS:

00:00 Intro

00:22 What does a CGO do?

01:07 Why relationships matter in franchising?

03:03 How did you discover franchising?

08:30 How has franchise marketing evolved?

12:02 Attracting next-gen franchisees how?

17:18 Best social media for franchising?

22:35 Most inspiring franchise success story?

26:14 Biggest franchise sales challenges?

40:46 LinkedIn lead generation tips?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, engages in a detailed discussion with Alaina

B. Karsten from McDonald Hopkins, a professional with significant experience in

advising franchisors and franchisees and handling litigation. The conversation

revolves around the intricacies and potential risks associated with franchising,

underlining the necessity of carefully examining franchise agreements and fully

comprehending the long-term commitments and responsibilities they entail. Alaina

underscores the importance of franchisees performing due diligence, seeking legal

counsel, and fully understanding their contracts, particularly in relation to

termination, renewal, and the use of advertising funds. She provides insights into

frequent legal issues such as curable and non-curable defaults, franchisor price

control, and the rights of franchisees in the event of disputes. The discussion also

covers the challenges and possible advantages of franchise investment, highlighting

the benefits of economies of scale and the significance of comprehensive franchisor

support and training.

- With Alaina B. Karsten.

TIMESTAMPS:

00:00 Intro

00:22 Franchising realities vs expectations?

03:07 Does franchising offer advantages?

04:26 Biggest franchising risks/costs?

07:12 Key franchise agreement clauses?

12:14 Curable vs non-curable defaults?

17:00 Franchisee due diligence checklist?

21:04 Trademark requirements for franchisors?

23:28 Resolving franchise disputes how?

33:45 Advertising fund obligations fair?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast