On today's episode, hosts Steve Carran and David Millili sit down with Will Gilbert, Co-Founder of Bodhi, at the company’s Training and Testing Center in Fort Lauderdale, Florida. Bodhi is transforming hospitality technology with a manufacturer-agnostic platform that unifies every system in a hotel—from door locks and lighting to PMS, POS, and housekeeping—into one seamless interface.

Will shares how Bodhi is solving one of the biggest challenges in the industry: fragmented hotel technology. Discover how their platform ensures 100% guest satisfaction through real-time system monitoring, predictive maintenance, and their suite of AI tools — including GuestGPT, Super Agent, and BodhiGPT — that proactively enhance both guest experience and hotel operations.

From building a state-of-the-art testing lab to expanding into multifamily, office, and healthcare sectors, Will gives us an inside look at Bodhi’s mission to redefine the way spaces connect and communicate.

Tune in to learn:

• How Bodhi integrates all hotel systems into one “single pane of glass.”
• The role of AI in creating smarter, more responsive guest experiences.
• How Bodhi’s testing lab ensures reliability and innovation across global installations.
• The company’s vision to extend hospitality beyond hotels into multifamily and healthcare environments.

Watch the FULL EPISODE on YouTube: https://youtu.be/85Tti4IPHA8

Links:

Will on LinkedIn: https://www.linkedin.com/in/will-gilbert-0348586/
Bodhi: https://www.gobodhi.com/

For full show notes head to: https://themodernhotelier.com/episode/221

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

In this episode, hosts David Millili and Steve Carran sit down with Zack Gharib, the President of Red Roof, to explore leadership, innovation, and the future of hospitality.

Zack shares his incredible journey — from growing up in Lebanon and discovering his passion for hotels, to leading one of America’s most recognized hospitality brands. Learn how Red Roof is embracing AI-driven technology, enhancing the guest experience, and building a culture of genuine relationships and real results.

Discover what it takes to thrive in hotel management, lead through change, and balance guest satisfaction with franchisee success. Zack also opens up about his leadership lessons from Mr. Marriott, his transition from Marriott and La Quinta to Red Roof, and why relationships and culture remain at the heart of hospitality.

In this episode, you’ll learn:

• How Red Roof is using AI and Hotel IQ to optimize pricing and revenue management
• The importance of team culture, leadership, and franchise relationships
• How technology is transforming the guest experience in 2025 and beyond
• Insights into Red Roof’s new mobile app, loyalty program, and guest analytics initiatives
• Why authentic leadership and passion are key to long-term success in hospitality

Watch the FULL EPISODE on YouTube: https://youtu.be/V8hnpGv2IIA

Links:

Zack on LinkedIn: https://www.linkedin.com/in/zack-gharib/
Red Roof: https://www.redroof.com/

For full show notes head to: https://themodernhotelier.com/episode/220

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

In this episode of Hospitality Hot Topics, hosts Steve Carran and David Millili are joined by the legendary Anthony Melchiorri to break down what’s been happening in the hospitality world throughout September.

From ongoing labor shortages and AI’s role in hotel operations, to the impact of the government shutdown on travel, visa challenges for international tourism, and skyrocketing holiday travel costs, the trio dives deep into the realities—and opportunities—facing hoteliers today.

Anthony shares his trademark candid takes on industry trends, training, and technology, plus some entertaining insights on everything from Delta’s YouTube partnership to the origin of resort fees (hint: he had something to do with it!).

Topics Covered:

• Why labor shortages might never go away—and how AI can actually help
• The effect of government shutdowns on travel and tourism
• Rising holiday travel costs and the AI-driven pricing challenge
• How airlines and hotels can better embrace technology
• Fun behind-the-scenes stories from Anthony’s 40-year hospitality career

Watch the FULL EPISODE on YouTube: https://youtu.be/4_xZWfZz36A

Links:

• Labor Issues are hotels top challenge
• US Government Shutdown Affects US Travel (Another article)
• Visa Law is a new hurdle for tourists and business travelers
• Holiday Travel Trends
• Delta Partners with YouTube
• What is new with Anthony Melchiorri

For full show notes head to: https://themodernhotelier.com/episode/219

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.