Épisodes

  • Cost to Serve: The Hidden Lever Behind Profitable Growth

    Cost to Serve: The Hidden Lever Behind Profitable Growth
    Mar 4 2026
    In this episode of, Dan Keto continues his conversation with Lora Cecere, Founder of Supply Chain Insights, on why cost-to-serve transparency determines competitive advantage. They break down how SKU- and customer-level activity-based costing exposes hidden margin leakage, aligns sales and operations, and transforms warehouses from cost centers into strategic pricing engines. From product mix complexity to customer benchmarking, this episode challenges leaders to use data discipline, not assumptions, to drive profitability and long-term customer partnerships.
    Voir plus Voir moins
    22 min
  • Why Labor Productivity Gains Don’t Translate to Cost-to-Serve Results

    Why Labor Productivity Gains Don’t Translate to Cost-to-Serve Results
    Feb 18 2026
    Originally recorded for the Supply Chain Insights podcast, this episode features a conversation between Lora Cecere, founder of Supply Chain Insights, and Dan Keto, Co-Founder and President of Easy Metrics. Together, they explore why most warehouse and distribution operations still struggle with cost-to-serve visibility—and why traditional labor productivity metrics fail to explain true operational performance. The discussion introduces a Warehouse Performance Management perspective on unifying labor, workflow, and operational data to understand unit economics across complex, multi-facility and 3PL environments.
    Voir plus Voir moins
    19 min
  • Why Productivity Fails Without Profit Visibility, with Dwight Klappich

    Why Productivity Fails Without Profit Visibility, with Dwight Klappich
    Feb 4 2026
    In part 2 of The Performance-Driven Warehouse, Dan Keto continues the conversation with Dwight Klappich, former Gartner Fellow and Principal at DK Advascent, on what separates warehouses that report metrics from those that actually run profitably. The discussion digs into why monetizing labor is non-negotiable, how unified data exposes hidden cost pools traditional KPIs miss, and why leaders must optimize processes before investing in automation. This episode lays out a practical, financially grounded approach to turning operational complexity into measurable advantage.
    Voir plus Voir moins
    29 min
  • The Hidden Cost of Fragmented Warehouse Data, with Dwight Klappich

    The Hidden Cost of Fragmented Warehouse Data, with Dwight Klappich
    Jan 21 2026
    In this episode of The Performance-Driven Warehouse, host Dan Keto speaks with Dwight Klappich former Gartner Fellow and Principal at DK Advascent, about why warehouses rich in data still struggle to improve performance. They unpack why performance visibility requires more than WMS reporting, how unified data models turn fragmented systems into actionable insight, and the costly mistakes organizations make when attempting to consolidate data across facilities. Through real-world examples, the conversation offers practical guidance for leaders seeking consistent, network-wide operational accountability.
    Voir plus Voir moins
    24 min
  • Trailer

    Trailer
    Jan 12 2026
    The Performance-Driven Warehouse is your guide to transforming complex warehouse data into competitive advantage and operational excellence.
    Voir plus Voir moins
    1 min