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If you lead a team, or have just started, this is part 1 of two episodes all about making that role easier and more effective.

We talk about the stuff that’s hard:

• What to do when someone says the rules don’t apply to them
• How to respond without backing down or starting a row
• Dealing with likeable people who still aren’t performing
• Helping quiet team members feel confident to speak
• Getting two people to work together when they clearly don’t want to

You’ll also hear how to open a meeting with purpose, give useful feedback, and create the kind of team environment where expectations are clear and people know what good looks like.

This episode is all about managing people – the day-to-day conversations, nudges, and challenges that come with the job.

Part 2 is coming soon, where we’ll look at managing time, workload, and getting out of firefighting mode.

Listen in and take one idea into your week!

For more info, free resources, useful content & our blog posts, please visit realitytraining.com.

Reality Training - Selling Certainty

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We pull apart the everyday chaos of “urgent” demands and show how to pilot attention, energy, and priorities with practical tools that actually stick. From Covey’s quadrants to Ivy Lee’s “Success Six,” we share real examples, simple tactics, and a mindset that swaps frenzy for focus.

• hybrid work patterns and shifting Fridays
• mindset reframe: you are the pilot
• ageing, purpose, and retirement as rhythm
• sleep as a weekly equation and recovery
• urgent vs important and reaction traps
• delegation, deletion, and saying no
• energy management and chronotypes
• time blocking, batching, and buffers
• the two-minute rule for small tasks
• Ivy Lee’s Success Six planning tool

Please share, review, and rate. It helps us hugely. You can forward this to somebody who you think could really do with the help. You can write us a few words, give us a review, give us some feedback.

For more info, free resources, useful content & our blog posts, please visit realitytraining.com.

Reality Training - Selling Certainty

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What does it take to build a successful sales training business - and still be laughing 25 years on?

In this special anniversary episode, Bob and Jeremy reflect on the lessons, surprises, and stories they’ve collected over a quarter of a century of running a training company.

One of the biggest revelations? Learning to take business a little less personally. As Bob admits, “Every knockback felt like a blow to the heart” in those early days. Over time, they learned to separate self-worth from outcomes - building resilience, perspective, and a clearer sense of what drives long-term business success.

From standout leadership moments to spontaneous karaoke, the stories span cities, countries, and conference rooms. You’ll hear tales from Dublin to Delhi, and Amsterdam to Atlanta - all reinforcing a simple truth: business growth often comes from the unexpected. Whether it’s a three-hour wine-fuelled lunch in France, or a client mix-up that sparks a brand-new idea, there’s wisdom in the unplanned.

There’s practical insight here too - around investing in personal development, taking time to reset, and remembering that culture, connection, and not taking yourself too seriously are all part of a sustainable leadership journey.

Whether you’re leading a business, growing a team, or reflecting on your own path, this one’s for you.

What’s the biggest lesson you’ve learned in your own business journey? We'd love to hear your stories and questions!

For more info, free resources, useful content & our blog posts, please visit realitytraining.com.

Reality Training - Selling Certainty