From shy "operations girl" to the powerhouse behind a 20-year group practice, Ann Sousa's journey is anything but ordinary. In this inspiring episode, Ann, owner of Body & Soul Massage in Salem, MA, shares how a random postcard led her into massage therapy, how 9/11 pushed her into entrepreneurship, and how she transformed a small contractor-shared space into a thriving, employee-based wellness practice.

Ann opens up about the pivotal moment she chose real leadership, the mindset shifts that helped her scale, the hard lessons (including the firings she never forgot), and the systems, numbers, and vision that keep her business running strong.

Whether you're solo and dreaming bigger, already building a team, or craving the confidence to step into true leadership, Ann's story delivers the clarity, courage, and practical wisdom you need for your next chapter.

Learn more about Ann at: bodysoulsalem.com

Instagram: @bodysoulsalem

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

In this new episode, interior designer and former massage therapist Jamie Smith, founder of Happy Haus Studios, reveals how wellness professionals can transform their treatment rooms into healing, high-performing spaces that elevate client experience and support long-term practitioner sustainability.

With nearly 20 years as an MT and a deep background in design, Jamie shares her unconventional journey from ballet and anthropology to bodywork, burnout, an injury, an MLM detour, and ultimately rediscovering her creative calling in interior design. Today, she specializes in designing restorative wellness environments for massage therapists, healers, and healthcare providers.

In this powerful conversation, you'll learn:

• Why thoughtful interior design is not a luxury but a foundational business strategy
  
  

• How your space impacts client retention, nervous system regulation, and treatment outcomes
  
  

• Practical upgrades for solo practitioners (including the #1 table investment you should make)
  
  

• How to start improving your space mood boards, color palettes, lighting, ergonomics & more
  
  

• The design mistakes many massage spaces unknowingly make
  
  

• Jamie's personal journey of reinvention and resilience
  
  

If you want your massage studio or wellness space to feel intentional, calming, and aligned with the results you want your clients to experience, this episode will open your eyes to what's truly possible.

Explore Jamie's work: Happy Haus Studios — https://happyhausstudios.com/

Tune in now to learn how to transform your space into a tool for healing, alignment, and business growth.

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

In this rebroadcast episode of the Scaling Wellness Podcast, we continue our inspiring conversation with Teresa Zardus, founder of Zardus Art of Massage and Wellness Spa and the Zardus School of Massage.

Building a thriving wellness business is no easy feat but Teresa's story proves what's possible when passion meets purpose. From running a 24-room, Tudor-inspired spa to launching a massage school that educates and uplifts future practitioners, Teresa embodies true entrepreneurial success in the wellness industry.

In this episode, we dive deeper into:

• How Teresa finds and hires the right practitioners for her spa

• The biggest mistakes that taught her the most valuable lessons

• What corporate retail taught her about leadership and management

• The origin story behind the Zardus School of Massage

• How she manages multiple passions without burning out

• The toughest moments of her entrepreneurial journey and how she overcame them

• The future of her business in today's "new normal" wellness landscape
  
  

Whether you're a spa owner, wellness entrepreneur, or massage therapist dreaming of growth, this episode is packed with wisdom, authenticity, and practical inspiration.

Connect with Teresa:
Website: zardusartofmassage.com
Facebook: facebook.com/ZardusArtOfMassageWellnessSpa

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

In this special rebroadcast of the Scaling Wellness Podcast, I'm bringing back one of my favorite Massage Boss Stories featuring Teresa Zardus, the visionary founder behind Zardus Art of Massage & Wellness Spa and Zardus School of Massage.

From leaving her corporate life to building a thriving wellness hub in a stunning 24-room Tudor-inspired building, Teresa's journey is the perfect example of passion meeting purpose. Today, she leads a team of 16 practitioners offering holistic and integrative wellness services from massage and skincare to shamanic healing and lifestyle coaching all designed to help clients rejuvenate and reconnect.

In this episode, Teresa and I dive into:

• How she built one of Maine's most respected wellness destinations

• The moment she knew massage not another path was her calling

• Her transition from corporate burnout to business ownership

• The marketing moves that fueled her early growth

• What it takes to hire and lead an aligned team of practitioners

Whether you're dreaming of opening your own spa or looking to scale your existing practice, Teresa's story is packed with inspiration and strategy for wellness entrepreneurs ready to build something meaningful.

Connect with Teresa:
Website: zardusartofmassage.com
Facebook: facebook.com/ZardusArtOfMassageWellnessSpa

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

We're back with Part 2 of our Massage Boss Story featuring Elyse Badewitz, the passionate owner and operator of Spa Haus Nashville, one of the city's most-loved destinations for massage and spa services.

In this follow-up episode, Elyse continues to share her inspiring journey of growth, resilience, and leadership in the wellness industry. From navigating the challenges of COVID-19 to mastering team retention, she opens up about the realities of scaling a successful spa business without losing its heart.

In Part 2, Elyse dives deeper into:

• How her spa evolved through the challenges of COVID-19
  
  

• The retention strategies that keep clients coming back again and again
  
  

• What it really takes to scale your business beyond yourself
  
  

• Lessons learned from years of running a thriving wellness brand
  
  

If you're a spa or wellness business owner dreaming of growth, this episode is packed with insight, experience, and encouragement to help you take your next step.

Learn more about Spa Haus Nashville: spahausnashville.com

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

We're taking it back to one of our favorite episodes from 2020. A powerful story of passion, growth, and grit in the wellness industry. In this rebroadcast of Massage Boss Stories, we revisit our conversation with Elyse Badewitz, owner and founder of Spa Haus Nashville.

From managing day spas and salons to launching her own dream business, Elyse shares how she built Spa Haus from a one-woman show into one of Nashville's top massage and skincare destinations.

In this episode, Elyse opens up about:

• How Spa Haus Nashville came to life and scaled rapidly

• Building a supportive, growth-driven team of 14+ staff

• Smart strategies for paying and leading her team

• Lessons learned from challenges including navigating COVID-19

• Her best advice for aspiring spa owners and leaders

Whether you're running your own wellness business or dreaming about it, this episode is packed with timeless insights and inspiration.

Learn more about Spa Haus Nashville: spahausnashville.com

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

You're fully booked… now what? In this final episode of the Beyond Fully Booked mini-series, I'm breaking down what it really takes to scale from solo to group practice, and how to know if you're truly ready to make that leap.

We'll dive into the signs that show you're prepared to hire, the red flags that say you're not, and what it means to step into leadership as your business evolves. From managing demand and finances to developing the mindset of a studio owner, this episode is your roadmap to building a sustainable, freedom-filled group practice.

If your massage or wellness business is thriving and you're wondering what's next, this is the episode you don't want to miss.

Tune in now to learn how to confidently grow your business beyond fully booked without burning out.

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

You're fully booked, now what? In this episode of the Scaling Wellness Podcast, I'm diving into the real challenges that come with growing from a solo massage therapist to a group practice owner.

From hiring your first team member to managing personalities, keeping culture strong, and handling the "boss burden," I'm breaking down the behind-the-scenes struggles no one warns you about, and how to overcome them without burning out.

If you've ever wondered what it really takes to scale your massage or wellness business (and keep your sanity along the way), this episode will help you prepare, plan, and grow with confidence.

Listen now to learn what to expect and how to build a group practice that runs smoothly, profitably, and sustainably.

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness