Book a free Discovery Call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591

🔗 Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5

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Kelson Carter built an $11M plumbing company — without ever offering HVAC or taking on debt. And he’s done it while only 35 years old.

As a third-generation plumber and owner of Carter’s My Plumber in Indianapolis, Kelson has taken bold, focused action to grow fast and profitably. In this episode, he shares how he:

• Grew a plumbing-only company to $11M, completely debt-free
• Branded his business around water heaters and a $500 guarantee
• Closes 60% of water heater sales over the phone
• Trains every week and manages his team daily with KPIs
• Promotes future leaders, not just top-performing techs
• Uses specific systems to scale with structure and confidence

If you're a plumbing contractor ready to grow without chaos — this one's for you.

What You’ll Learn in This Episode:

• The water heater sales strategy that changed Kelson’s business
• Why “guys with bills” are his best hires
• How to create team-wide accountability through leadership
• The value of weekly training and daily coaching
• Why CertainPath has been key to staying consistent while scaling fast

Want More Support Growing Your Business?

When you join CertainPath, you’re not just getting coaching and training. You’re getting access to our Partner Network—120 vendor partners, including solutions like Reins, offering exclusive discounts and rebates on the tools and services you’re already using.

Last year alone, our members earned back over $10 MILLION in rebates.

That’s more cash in your business—and more partners helping you grow, profit, and scale.

Book your free Discovery Call to learn how we can help you level up: https://bit.ly/3TvGiNW or call us at: (214)-453-1591

Chapters

TBD

Show Notes

The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,200+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.

FOLLOW CERTAINPATH:

Facebook: https://www.facebook.com/CertainPath

Linkedin: https://www.linkedin.com/company/certainpath

Instagram: https://www.instagram.com/certainpath/

Book a free Discovery Call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591

🔗 Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5

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How do you grow a home services company to $21 million in revenue—and still stay true to your values?

In this episode, Bob Houchin sat down with Brett Hadley, president of Mountain Home Services in Ogden, Utah. Brett shares how he:

• Navigated a major company merger
• Rebuilt his team’s culture from the ground up
• Built a high-performing business by hiring for character, not just skill

You’ll hear how he overcame marketing breakdowns, aligned two companies into one mission, and scaled sustainably—all while developing leaders and “great humans” along the way.

This is a must-listen for any contractor who wants to grow without losing what matters most.

What You’ll Learn in This Episode:

• How Brett helped scale Mountain Home to $21M in revenue
• His strategy for merging companies while protecting team culture
• Why “humble, hungry, and smart” beats any resume
• How to lead through marketing chaos and operational setbacks
• Systems and leadership habits that make scaling sustainable
• What’s next for Brett and Mountain Home Services

Want More Support Growing Your Business?

When you join CertainPath, you’re not just getting coaching and training. You’re getting access to our Partner Network—120 vendor partners, including solutions like Reins, offering exclusive discounts and rebates on the tools and services you’re already using.

Last year alone, our members earned back over $10 MILLION in rebates.

That’s more cash in your business—and more partners helping you grow, profit, and scale.

Book your free Discovery Call to learn how we can help you level up: https://bit.ly/3TvGiNW or call us at: (214)-453-1591

Chapters

TBD

Show Notes

The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,200+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.

FOLLOW CERTAINPATH:

Facebook: https://www.facebook.com/CertainPath

Linkedin: https://www.linkedin.com/company/certainpath

Instagram: https://www.instagram.com/certainpath/

Book a free Discovery Call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591

🔗 Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5

-------------------------------------------------------------------------------------

What if you could retain 94% of your key employees—without giving up a single share of equity?

In this episode, we sit down with Chris Buttenham, Co-Founder of Reins, a game-changing platform that helps home service contractors create performance-based incentives like phantom equity and profit sharing—without the complexity, confusion, or legal risk.

Reins makes it dramatically easier to set up and manage profit-sharing plans—giving you a powerful way to reward performance without getting buried in spreadsheets or back-end admin. Whether it’s short- or long-term incentives, Reins handles the heavy lifting so you can focus on running your business.

Chris shares how growing up in a contractor household inspired him to tackle one of the industry’s toughest challenges: employee retention. You’ll learn how the most forward-thinking contractors are locking in their top techs and leaders—while keeping full control of their businesses.

🔑 What You’ll Learn in This Episode:

• Why traditional equity doesn’t work for most contractors
• How phantom stock creates buy-in without ownership
• Why profit sharing is powerful—and how Reins makes it easy
• The incentive system behind 94% employee retention
• How to align your team without giving up equity
• Real-world examples of contractors using this strategy today

💼 Want More Support Growing Your Business?

When you join CertainPath, you’re not just getting coaching and training. You’re getting access to our Partner Network—120 vendor partners, including solutions like Reins, offering exclusive discounts and rebates on the tools and services you’re already using.

Last year alone, our members earned back over $10 MILLION in rebates.

That’s more cash in your business—and more partners helping you grow, profit, and scale.

Book your free Discovery Call to learn how we can help you level up: https://bit.ly/3TvGiNW or call us at: (214)-453-1591

Show Notes

The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,200+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.

FOLLOW CERTAINPATH:

Facebook: https://www.facebook.com/CertainPath

Linkedin: https://www.linkedin.com/company/certainpath

Instagram: https://www.instagram.com/certainpath/