In this spontaneous and heartfelt conversation, Ros chats with long-time Achievers member Holly Velardo, founder of HollyDay Travel, about the power of systems and how they’ve been the foundation for her business growth.

Holly opens up about her early struggles: late nights, juggling five children, and doing everything herself to now running a thriving business with a team of five. She shares how implementing systems has allowed her to:

• Step out of the overwhelm of working until 2am.

• Build and train a strong team with clear roles and processes.

• Delegate tasks she doesn’t love (like airfares and bookkeeping) so she can focus on clients and sales.

• Create space for her family, herself, and even launching her own podcast, Travel Business Unlocked.

This episode is a must-listen for any advisor who feels stuck, stretched too thin, or unsure how to move forward. Holly’s story shows that the “unsexy” work of systems is what creates freedom, growth, and balance.

Ros also highlights how you can take the same steps Holly did by joining the Systems Day in Sydney. This two-day live event is designed to help you map out your customer journey, build workflows, set up templates, and walk away with the tools to grow your business sustainably — without burning out. Learn more and book your seat: https://www.travelagentachievers.com/sydneysystems

Most travel advisors don’t want to think about systems. They want to focus on clients, marketing, or the fun side of travel. But here’s the truth: it’s the unsexy work behind the scenes that builds the strength of your business.

In this short episode, Ros shares why we often avoid the tasks that feel boring or hard, and how leaning into them can free up your time, increase referrals, and create a smoother client experience.

Think of it like going to the gym: the squats aren’t glamorous, but they’re what build strength. In the same way, setting up your booking flows, client journey, and marketing rhythm gives you the power to grow your business with clarity and confidence.

You’ll also hear how the upcoming Sydney event in September is designed to help you finally get these things done so you leave with processes, plans, and systems that actually work for you.

🔗 Grab all the information and resources for our events and this podcast at: https://www.travelagentachievers.com/102

What’s it really like being married to a travel advisor? In this personal episode, Roslyn sits down with her husband, Clint, to share the real-life ups and downs of managing business, family and travel as a couple. From navigating time zones and guilt trips to bucket list dreams and business dinners on their anniversary, this episode shines a light on what it means to build a business and a life together.

🎧 For more tools & resources, visit: www.travelagentachievers.com