In this inspiring episode, Ros sits down with long-time friend and award-winning itravel advisor, Lyndall Collins, to talk about what it really means to build a travel business that grows and adapts with life.

With over 30 years in the industry and more than 14 years running her own successful home-based business, Lyndall shares her journey from starting out in retail travel, to raising her daughters while working from home, to being named one of itravel’s Top 3 Mobile Advisors in 2024.

Lyndall opens up about the transitions she’s experienced from juggling young kids while growing her client base, to rediscovering her passion after the pandemic, to stepping into a new season of life as a grandmother. Her story highlights the challenges and choices that come with balancing family, business, and personal fulfilment.

In this conversation, you’ll hear:

• How Lyndall first got started in travel and why she never really left

• What it was like balancing a travel business while raising two daughters

• The big changes she faced during the pandemic and how she rebuilt her business with community and connection

• How she manages boundaries, avoids burnout, and chooses what projects to focus on now

• Why success today looks very different to what it did 10 or 15 years ago

• The role of the Achievers Mastermind and live events in giving her the community, tools, and inspiration to keep evolving

This episode is a beautiful reminder that success isn’t just about sales figures or awards (though Lyndall has those too!). It’s about creating a business that supports the life you want with freedom, family, and fulfilment at the heart of it all.

Whether you’re in the early stages of business, navigating family life, or stepping into a new chapter, Lyndall’s wisdom will inspire you to define success on your own terms.

In this spontaneous and heartfelt conversation, Ros chats with long-time Achievers member Holly Velardo, founder of HollyDay Travel, about the power of systems and how they’ve been the foundation for her business growth.

Holly opens up about her early struggles: late nights, juggling five children, and doing everything herself to now running a thriving business with a team of five. She shares how implementing systems has allowed her to:

• Step out of the overwhelm of working until 2am.

• Build and train a strong team with clear roles and processes.

• Delegate tasks she doesn’t love (like airfares and bookkeeping) so she can focus on clients and sales.

• Create space for her family, herself, and even launching her own podcast, Travel Business Unlocked.

This episode is a must-listen for any advisor who feels stuck, stretched too thin, or unsure how to move forward. Holly’s story shows that the “unsexy” work of systems is what creates freedom, growth, and balance.

Ros also highlights how you can take the same steps Holly did by joining the Systems Day in Sydney. This two-day live event is designed to help you map out your customer journey, build workflows, set up templates, and walk away with the tools to grow your business sustainably — without burning out. Learn more and book your seat: https://www.travelagentachievers.com/sydneysystems

Most travel advisors don’t want to think about systems. They want to focus on clients, marketing, or the fun side of travel. But here’s the truth: it’s the unsexy work behind the scenes that builds the strength of your business.

In this short episode, Ros shares why we often avoid the tasks that feel boring or hard, and how leaning into them can free up your time, increase referrals, and create a smoother client experience.

Think of it like going to the gym: the squats aren’t glamorous, but they’re what build strength. In the same way, setting up your booking flows, client journey, and marketing rhythm gives you the power to grow your business with clarity and confidence.

You’ll also hear how the upcoming Sydney event in September is designed to help you finally get these things done so you leave with processes, plans, and systems that actually work for you.

🔗 Grab all the information and resources for our events and this podcast at: https://www.travelagentachievers.com/102

What’s it really like being married to a travel advisor? In this personal episode, Roslyn sits down with her husband, Clint, to share the real-life ups and downs of managing business, family and travel as a couple. From navigating time zones and guilt trips to bucket list dreams and business dinners on their anniversary, this episode shines a light on what it means to build a business and a life together.

🎧 For more tools & resources, visit: www.travelagentachievers.com

In this milestone 100th episode of the Travel Agent Achievers Podcast, Ros takes a heartfelt detour from the usual business chat and invites a very special guest to the mic, her 10-year-old son, Jackson.

With honesty, humour, and a good dose of sarcasm (from Jackson, of course), they chat about what it’s really like growing up with a mum who’s a travel advisor, mentor, and business owner.

From comparing hotel stays with mum versus dad ("With Dad, it’s Ibis Budget. With Mum, it’s Shangri-La") to learning about different cultures through travel, Jackson shares his perspective on the adventures, the sacrifices, and the unforgettable memories they’ve created together.

Ros also reflects on the juggle of business and motherhood - the missed carnivals, the flexibility that entrepreneurship provides, and the value of being present in the moments that matter most.

Feeling overwhelmed trying to do all the things in your travel business? In this episode, Ros chats with her General Manager, Redrose, about knowing when it’s time to get help.

With years of experience in outsourcing, offshore recruitment, and managing global teams, Redrose shares real-world advice on spotting the signs of burnout, how to start outsourcing with confidence, and what tasks travel advisors should stop doing to focus on growth.

You'll hear:

• The biggest red flags that mean it's time to delegate

• The systems you need (and don’t) before hiring

• Simple mindset shifts for solo advisors

• How to use our free resource: 50 Things You Can Outsource in Your Travel Business

This is a must-listen if you’re ready to scale your business without burning out and want the tools to do it smartly.

Grab the free checklist and learn more at: http://travelagentachievers.com/99

Be sure to subscribe on Apple Podcasts, Spotify, or your favourite podcast app so you don’t miss future episodes. If this resonated with you, please leave a review, it helps more travel professionals find us and grow stronger businesses.

Ready to take the next step? Visit www.travelagentachievers.com for resources, tools, and to connect with our community.

Is your travel business off track? Or just ready for a reset?

In this mid-year reset episode, travel business mentor and coach Roslyn Ranse shares strategies to refocus your goals, overcome cash flow challenges, and finish 2025 strong. You’ll discover how to shift your mindset, structure your systems, and turn Q3 into the most impactful part of your year.

Whether you're a travel advisor, agency owner, or independent consultant, this episode is packed with insights to help you reignite your business momentum and take action without burnout.

• In This Episode, You’ll Learn:

• Why Q3 (July–September) is when most travel advisors lose momentum and how to avoid it

• How to revisit and realign your 2025 travel business goals

• What to focus on when your bookings slow or cash flow is tight

• The 3 highest-impact actions you can take now to regain clarity and traction

• How the upcoming Systems to Scale event in Sydney can help you structure your business for growth
  
  

For links to all the resources and details mentioned head to: www.travelagentachievers.com/98

Be sure to subscribe on Apple Podcasts, Spotify, or your favourite podcast app so you don’t miss future episodes. If this resonated with you, please leave a review, it helps more travel professionals find us and grow stronger businesses.

Ready to take the next step? Visit www.travelagentachievers.com for resources, tools, and to connect with our community.

AI isn’t here to replace travel advisors, it’s here to support you. In this episode, Ros chats with travel researcher, futurist, and AI strategist Bronwyn White about how to use human-first AI tools to streamline your content, save time, and attract high-value clients.

With over 30 years in the industry (Qantas, Google, Tourism Australia), Bronwyn shares:

• How AI can save you hours on marketing

• What travellers really want (and how to speak their language)

• The biggest mistakes advisors make with AI

• How to turn your expertise into “ungoogleable” content that converts

You’ll walk away with actionable ideas to use AI in your business without sounding robotic and why now is the time to step up and stand out.

Grab all the details, links and connect with us at: www.travelagentachievers.com/97