Épisodes

  • The Toughest Transition: From ME to WE - #automotive #shorts #dealership

    The Toughest Transition: From ME to WE - #automotive #shorts #dealership
    Oct 31 2025
    Christopher Singleton opens up about the hardest transition in his dealership journey: moving from sales to GM. No more leaderboard rush or personal recognition... Now, the spotlight had to shine on his team members. Learning to lead from behind wasn’t easy, but it’s what transformed him into a true leader.

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
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    1 min
  • EQ > IQ: The Real Key to Leadership - #automotive #shorts #dealership

    EQ > IQ: The Real Key to Leadership - #automotive #shorts #dealership
    Oct 30 2025
    Christopher Singleton shares why emotional intelligence (EQ) is more valuable than IQ in leadership. True leaders know when to listen, when to guide, and how to connect through empathy and compassion, the soft skills that drive real success in automotive.

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Voir plus Voir moins
    1 min
  • "Most Money I Ever Made... and the Most Unhappy I’ve Ever Been" - #automotive #shorts #dealership

    "Most Money I Ever Made... and the Most Unhappy I’ve Ever Been" - #automotive #shorts #dealership
    Oct 29 2025
    Christopher Singleton made more money than ever before, but felt emptier than ever. Cars, clothes, and status couldn’t replace what really mattered: meaningful relationships. Sometimes, every new accomplishment just brings a new kind of sadness.

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Voir plus Voir moins
    1 min
  • Behind the Dealership Doors: Mental Health in Auto - #automotive #shorts #dealership

    Behind the Dealership Doors: Mental Health in Auto - #automotive #shorts #dealership
    Oct 28 2025
    Working in the car business can take a serious toll on mental health. Long hours, high pressure, and constant performance expectations. It’s time to start talking about it. In this short, Christopher Singleton dives into the real mental health challenges in automotive and why supporting your team matters more than ever.

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Voir plus Voir moins
    1 min
  • Be the Thermostat, Not the Thermometer - Leadership Lessons with Christopher Singleton

    Be the Thermostat, Not the Thermometer - Leadership Lessons with Christopher Singleton
    Oct 27 2025
    Running a business is no easy task. Leadership is often a thankless job, and the personal sacrifices can be heavy. Yet, the true mark of a great leader lies in their soft skills: empathy, communication, and emotional intelligence.

    In this episode of What the Fixed Ops?!, we sit down with Christopher Singleton, eloquent wordsmith and Managing Partner of Mike Terry Auto Group, to explore his transformative journey through the dealership world, from the bottom all the way to the top.

    Christopher opens up about the pitfalls of grandiosity and how success once led him astray - driving luxury cars, wearing three-piece suits, and stacking jewelry to prove his worth. In doing so, he lost connection with his team and learned a critical truth: leadership isn’t about your image or your wallet - it’s about empowering your team.
    We also dive deep into:
    • Overcoming childhood trauma
    • Imposter syndrome and emotional regulation
    • Building true self-esteem and self-respect
    • The soft skills that define authentic leadership
    • The surprising sadness that can follow success
    • And much more!

    Take a moment to reflect on what truly matters - and join us for this insightful episode of What the Fixed Ops?!

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Voir plus Voir moins
    56 min
  • We are Doing a Horrible Job of Educating the Customer - #automotive #shorts #dealership

    We are Doing a Horrible Job of Educating the Customer - #automotive #shorts #dealership
    Oct 23 2025
    Customers don't understand a photo of random engine parts. Transparency is key, but so is understanding. Educating the customer is imperative.

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Voir plus Voir moins
    1 min
  • Biggest Issue is Digital Vehicle Inspections - #automotive #shorts #dealership

    Biggest Issue is Digital Vehicle Inspections - #automotive #shorts #dealership
    Oct 22 2025
    Facts matter. Jami Alexander explains how to save time doing DVIs.

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Voir plus Voir moins
    1 min
  • Do A Better Job Speaking Up! - #automotive #shorts #dealership

    Do A Better Job Speaking Up! - #automotive #shorts #dealership
    Oct 21 2025
    It's okay to compliment the team, but you also have to compliment the individual! And, advocate for yourself!

    Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.
    Schedule your complimentary consultation today. https://calendly.com/don-278.

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Voir plus Voir moins
    1 min