Titres dans Nouvelles entreprises commerciales

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

To achieve a life of joy and fulfillment with the freedom to be and do what you want, when you want, all while having financial security and making a difference, you have to pay more attention to your inner world. The inner game of money, success, and abundance holds the key to your happiness. This audiobook will give you the double key to transforming your blueprint in a way that will automatically lead you to success, instead of failure.

How did a shy girl from humble beginnings go from being frozen in fear for six years in her network marketing business to reaching top one percent status in her MLM organization? Michelle Cunningham made one strategic shift in her nearly non-existent direct sales business that completely changed the trajectory of her life. In this book, you’ll learn the exact words Michelle used to sell to a perfect stranger, recruit her first new team member, and then turn her team members into successful leaders.

Leah, the newly promoted manager at Blaise International, faces a common challenge: How to turn slow sales and uninterested employees into a booming enterprise. Uniting her team and avoiding employee layoffs seem impossible. Until she meets the professor. Their weekly lessons on the power of story help Leah turn her employees and leadership team from unmotivated individuals into a community with a common goal. Alongside Leah, learn the three ways to experience story and how to identify a misaligned story.

Are you a leader striving to elevate your team's performance and morale? If emotional undercurrents disrupt productivity, you're not alone. Today’s competitive environment makes Emotional Intelligence (EI) essential. Studies show EI improves team dynamics and boosts productivity. As Niloofer Merchant, a Silicon Valley thought leader, said, “Leadership without emotional intelligence is like an engine without fuel.

Facebook, PayPal, Alibaba, Uber - these seemingly disparate companies have upended entire industries by harnessing a single phenomenon: the platform business model. Platform Revolution delivers the first comprehensive analysis of how platforms use technology to match producers and consumers in a multisided marketplace, unlocking hidden resources and creating new forms of value. When a company like Uber connects drivers with passengers, everybody wins - except traditional cab companies, which are scrambling to survive.

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business best seller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world.

Twice a year in the heart of Silicon Valley, a small investment firm called Y Combinator selects an elite group of young entrepreneurs from around the world for three months of intense work and instruction. Their brand-new two- or three-person start-ups are given a seemingly impossible challenge: to turn a raw idea into a viable business, fast.

You and a partner go into business together and split the equity 50/50. You do all the work and your partner slacks off. He owns half your business - now what? Slicing Pie outlines a process for calculating exactly the right number of shares each founder or employee in an early stage company deserves.

You will learn: How to value the time and resources an individual brings to the company relative to the contributions of others.

What if your side hustle could out-earn your full-time job—without you lifting more than a few fingers? Welcome to AI Money Machine, the ultimate 3-in-1 bundle for anyone who’s ready to cash in on the AI revolution (without needing to write a single line of code, wear a suit, or join a weird crypto cult).

It’s easy to lose sight of the things that you can’t see — like love, trust, and honor. They’re like the air we breathe: invisible, yet fundamental to who we are and what we do. The same goes for values. Often unnoticed, they drive our decisions, shape our lives, define what’s important, and help set priorities to keep us on course. Think of your values as your mind’s operating system, subtly guiding your thoughts, choices, and actions. They shape your identity, clarify your sense of right and wrong, and provide you with a sense of purpose.

Are you ready to unlock the incredible earning potential of artificial intelligence? In ChatGPT Side Hustles 2025, you'll discover innovative and practical ways to generate income using ChatGPT, the world’s leading conversational AI tool. Whether you're a budding entrepreneur or looking to supplement your existing income, this book provides the tools, insights, and strategies to succeed in the evolving digital economy.

Whether you're a complete beginner or an experienced online entrepreneur, Make Money Online with ChatGPT: 50 AI Money-Making Methods to Build Passive Income Streams That Work in 2025 is your ultimate blueprint to building sustainable income in the age of artificial intelligence. This isn't a theory. These are tested, scalable, and automation-friendly strategies you can start using today.

In our distracted, divisive world, the transformative power of true listening has never been more essential. Radical Listening is a revolutionary guide to mastering this vital skill from renowned experts Christian van Nieuwerburgh and Robert Biswas-Diener. Moving beyond simply hearing words, their groundbreaking framework teaches you to actively cocreate meaning and connection.

Lorsque le légendaire coach Dan Sullivan enseigne à ses entrepreneurs qu’il est exponentiellement plus facile d’atteindre une croissance de x10 que de viser une croissance de x2, nombre d’entre eux se grattent la tête, incrédules, pensant qu’une croissance de x10 signifie 10 fois plus de travail et de difficultés. Dan les aide à comprendre que c’est tout le contraire : x10 ne signifie pas en faire plus et, en fait, exige même d’en faire moins.

Are you ready to turn simple conversations with AI into real, recurring income? Whether you're a side hustler, entrepreneur, or total beginner, Make Money with ChatGPT & AI Automation is your ultimate step-by-step guide to building passive income streams using the power of artificial intelligence — even if you’ve never written a line of code.

With this step-by-step blueprint, Adria Copeland found financial freedom in her first year reselling clothing and accessories—now you can too. Tired of the endless grind? Low pay? A soul-crushing job that drains your energy every day? There’s a way out. What if you could escape the 9-to-5 by selling things you already own or having fun finding hidden gems to resell? Imagine waking up to sales notifications instead of an alarm clock. No boss. No commute. No stress. Just a business that pays you—even while you sleep.

Are you ready to break free from the endless grind and build lasting wealth on your own terms? Wealth Cycles: How to Build Lasting Income Every 3 to 5 Years reveals the proven step-by-step system to create steady income and grow your net worth every 3 to 5 years—without the risk and stress of starting from scratch. Whether you are a first-time buyer or a seasoned investor, this book equips you with the mindset, knowledge, and action plan to build sustainable wealth—one smart deal at a time.

Disciplined Entrepreneurship: 24 Steps to Success Will change the way you think about starting a company. Many believe that entrepreneurship cannot be taught, but great entrepreneurs aren’t born with something special – they simply make great products. This book will show you how to create a successful startup through developing an innovative product.

McKinsey & Company is the most respected and most secretive consulting firm in the world, and business readers just can't seem to get enough of all things McKinsey. Now, hot on the heels of his acclaimed international best seller The McKinsey Way, Ethan Rasiel brings listeners a powerful new guide to putting McKinsey concepts and skills into action­­: The McKinsey Mind. It explains, step-by-step, how to use McKinsey tools, techniques, and strategies to solve an array of core business problems and to make any business venture more successful.