Titres dans Communication et habilités sociales

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication. These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

Being a highly sensitive person means you’re probably highly misunderstood and you may feel like you’re too empathetic for your own good. Your intuition and empathy create situations where you always put others first and say “yes” to everything, regardless of how you feel or what you need. As a result, you end up in unhealthy relationship dynamics that leave you exhausted, resentful, and stressed.

The Anxious-Avoidant Trap will show you and your partner how to gain a better understanding of each other, so you can improve communication, avoid emotional reactions, and bring joy back into your relationship. With this compassionate guide, you will: discover how attachment styles are formed in childhood; learn about the three "core wounds" of attachment trauma; recognize signs of anxious or avoidant attachment in adulthood; and develop skills to respond to your partner while reducing emotional reactions.

The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.

Best-seller du New York Times ! Par l'auteur du best-seller Le pouvoir des habitudes ! La communication est une compétence clé du succès. Que ce soit au travail, en famille ou en société, savoir s'exprimer avec clarté, comprendre les autres et influencer positivement peut tout changer. Les meilleurs leaders, négociateurs et créateurs de liens possèdent un secret : ils maîtrisent l'art de la supercommunication.

Do you feel awkward when you are around people? You don’t really know what to say or how to start a conversation on a networking event? Having problems with your boss or employees and don’t know how to convince them to follow your lead? Do you want to improve the relationships with your spouse, confidants, or friends? Or would you just like to improve your people skills and your ability to create powerfully, lasting impressions on everyone you get in touch with from this day on?

Quand l’influence douce devient plus puissante que les arguments On vous a appris à convaincre : aligner les arguments, prouver par A + B, défendre votre position jusqu’à ce que l’autre cède. Mais avez-vous remarqué ? Plus vous poussez, plus l’autre résiste. Et si, au lieu de forcer, vous donniez envie ? Dans ce livre, Alain Samson vous emmène au cœur de l’art de l’influence douce, celle qui inspire, attire et suscite l’adhésion sans pression. Vous y découvrirez : Les leviers invisibles qui déclenchent l’attraction naturelle.

In this classic, the world’s expert on language and mind lucidly explains everything you always wanted to know about language: how it works, how children learn it, how it changes, how the brain computes it, and how it evolved. With deft use of examples of humor and wordplay, Steven Pinker weaves our vast knowledge of language into a compelling story: language is a human instinct, wired into our brains by evolution. The Language Instinct received the William James Book Prize from the American Psychological Association....

Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?

Inspiré par le concept de synchronicité du psychiatre suisse Carle Gustav Jung, ce livre-audio parcourt de nouvelles voies de compréhension...

An advocate may know what to say but is only effective when he or she knows how to be persuasive. Combining facts with know-how to persuade judges, juries, and arbitrators, the book teaches immediately useful techniques such as how to channel the initial adrenaline buzz, grab and hold the fact finder’s attention, gesture while speaking, speak in phrases, and polish the persuasive style. Based on 30 years of experience from coaching practitioners, this guide integrates cutting-edge discoveries in human factors, gesture studies, linguistics, neuroscience, and more.

How to Listen, Hear, and Validate is all about our top communication struggle - our tendency to react instead of respond, and forget that our goal is to build bridges rather than walls. You’ll learn what you’ve been doing wrong, and why your efforts at getting closer to people - in deep or light manners - have failed. You’ll learn actionable techniques and frameworks to have the most productive conversations of your life - ones that will walk away with people praising how empathetic you are.

Dans cet ouvrage incontournable, Robert Greene nous propose d’apprendre à reprendre le pouvoir sur notre vie, à travers 365 lois tirées de ses réflexions sur la nature humaine.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form.

Versatile is a collection of 101 short pieces that help you become a better communicator. Each story, essay, or insight is written in a way that’s easy to read and understand. The topics cover everything from giving better speeches to handling awkward conversations, improving writing, building better habits, and understanding people. Whether you want to get better at public speaking, talk to others more confidently, or just enjoy interesting takes on everyday situations, this book is for you. You can read it from start to finish or flip to any chapter that grabs your attention.

Picture-perfect storybook romances don't exist in real life. Couples fight. Feelings of love wax and wane through the years. So, how can you reignite passion and intimacy in your relationship, cultivate greater understanding and compassion between yourself and your partner, and bring the joy back to your love life? In this fully revised edition of ACT with Love, therapist and world-renowned ACT expert Russ Harris shows how developing psychological flexibility can help you and your partner strengthen your relationship.

KC Davis, the renowned therapist who specializes in difficult relationships, asks and answers these questions. Just as she helps you design a functional home in How to Keep House While Drowning, here she applies the same bold but gentle approach to relationships so that they function, too. She helps you navigate decisions in every type of relationship, whether romantic or platonic. Recognizing that it isn’t always realistic to cut loose the people who rattle you, she explores how to protect yourself in those situations.

Written with empathy and practical insight by H.L. Nakamura, this workbook transforms abstract concepts into tangible actions, offering a structured approach to overcoming people-pleasing behaviors while nurturing self-trust and authenticity.

The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.