Résultats de "David-A Bell" dans Toutes les catégories

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space.

Three months earlier, Jenna Springer was supposed to meet her lifelong best friend, Celia. But when Jenna arrived late, she found that Celia had disappeared - and she hasn't been seen again. Jenna has blamed herself for her friend's disappearance every single day since then. The only piece of evidence is a lone diamond earring found where Celia and Jenna were planning to meet, leading the national media to dub Celia "The Diamond Mom".

Elizabeth Hampton is consumed by grief when her mother dies unexpectedly. Leslie Hampton cared for Ronnie, Elizabeth's troubled brother with special needs, assuming Elizabeth would take him in when the time came. But Leslie's sudden death propels Elizabeth into a world of danger and double lives that undoes everything she thought she knew. When the police discover that Leslie was strangled, they immediately suspect that one of Ronnie's outbursts took a tragic turn.

An ex-cop sets out to find her missing sister and discovers the shocking truth about her family... A traumatic experience in the line of duty forces thirty-year-old Avery Rogers to abandon both her relationship and her position as a Kentucky State Police officer. She retreats to a college town...

Criminal defense attorney David Bell believes the justice system is more than a set of laws and procedures—it’s a mirror reflecting the values, struggles, and complexities of our society. In Lens of Lawyer, David will sit down with guests from all walks of life—legal experts, survivors, activists, and thought leaders—to explore how real-world issues play out in and beyond the courtroom. With empathy, insight, and honesty, each episode peels back the layers of the legal system to reveal what it says about who we are—and who we want to become.

Ten years ago, the first edition of A Dignified Life changed the way the caregiving community approached Alzheimer's disease by showing caregivers how to act as a Best Friend to the person. Firmly grounded in the latest knowledge about dementia, this expanded edition offers a wealth of tips and advice.

A man living on a Florida barrier island must protect his family from both an approaching hurricane and a relentless killer. Jake Powell is racing to get off the island as a powerful hurricane approaches. When he finds his best friend Dallas, the building manager, dead from a blow to the skull...