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"The finest historical novel our 20th century has yet produced; indeed it dwarfs most of the fiction of any kind that Europe has produced in the last twenty years." -- Contemporary Movements in European Literature, edited by William Rose and J. Isaacs "As a novel it must be ranked with the...

One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. But anyone can conduct product research. With this quick reference guide, you’ll learn a common language and set of tools to help you carry out research in an informed and productive manner.