Behavior Change

Here’s how to make purposeful system change happen! The world faces a multitude of crises that demand transformative changes in how we live and do business. Yet a core question is...how to make purposeful transformation happen? Catalyzing Transformation shows the way through innovative organizing processes that anyone can use to catalyze purposeful whole system transformational change for a better world.

Written by a collaborative, diverse, and inclusive community of contributors and business experts, this book is about leading transformational change on an individual, team, organizational, and societal level.

Read by the author. God's strength can win back your freedom, your life, and bring you everyday peace. Full of biblical and theological truths, Kirby Kelly encourages and empowers us to end addiction of sin through the practical and authentic battle advice of God's Word. Overcome recurring sin...

“A guide for those who dare to challenge the status quo and create spaces of equity and opportunity.” —Serena Williams Leadership insights from one of history’s most influential voices. Dr. Martin Luther King Jr. was assassinated more than 55 years ago, yet his words continue to inspire...

Read by the author. What qualities come to mind when you think about a good leader? Good listener, empathetic, good communication skills, humble, and clear expectations. Whether you're leading a small or large team, How to Be a Leader by former Honeywell CEO David Cote is a resource that will...

What makes a team great? Not just good and not just functional—but great? Over six years, long-time Sports Illustrated editor Don Yaeger was invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. From Microsoft and Starbucks to the New...

In the thought-provoking tradition of Steven Pinker’s Enlightenment Now and Yuval Noah Harari’s Homo Deus, a fascinating and reassuring look at the philosophy, psychology, and practice of optimism, and why being optimistic is a moral obligation—even in the face of seemingly insurmountable...

Why is Jägermeister the most popular brand nobody likes? Why do women pay more to be fascinating than they spend on food and clothes? What raises the price of gummy worms by 1000%? And then there’s the most important question of all: How can your brand become impossible to resist? Master...

Foreword by Laszlo Bock, the bestselling author of Work Rules! and former Senior Vice President of People Operations at Google. An inspiring guide from Dolly Chugh, an award-winning social psychologist at the New York University Stern School of Business, on how to confront difficult issues...

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In...

Wallet Activism challenges you to rethink your financial power so can feel confident spending, earning, and saving money in ways that align with your values.

Learn how to uncover your unmet, God-given longings and satisfy them in ways that lead away from brokenness toward spiritual wholeness. Many people today are struggling with unprecedented levels of anxiety, hurt, doubt, guilt, and shame. Medical and mental health professionals confirm that much...

This audiobook offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures. Local relevance - understanding markets and acknowledging local beliefs, regulations, and history - is essential for global success. This groundbreaking audiobook explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide.

Change-Friendly Leadership: How to Transform Good Intentions into Great Performance is a simple affirmation that successful organizational change involves - requires, in fact - the active, willful participation of the people affected by the change. In the change approach prescribed here, the friendly factor is not just a play on words; it is the very foundation for effectively engaging people's heads, hearts, and hopes.

No more ""forbidden foods"" or monotonous meals—The Volumetrics Eating Plan will revolutionize the way you think about managing your weight. Quit ""dieting"" for good. Feel full on fewer calories. Lose weight and keep it off while eating satisfying portions of delicious, nutritious foods. The...

Whether you're living paycheck to paycheck or just trying to make smarter financial choices, let award-winning writer and Washington Post columnist Michelle Singletary show you the practical steps you need to take for the financial peace you long for. In The 21-Day Financial Fast, Michelle...

#1 national bestselling author of Don’t Sweat the Small Stuff is back with a fresh, innovative book that offers simple, practical advice that has the power to transform lives All of us are looking for practical ways to take control of our lives, whether in our personal relationships, our...

People buy for emotional reasons. Yet "emotional selling" is missing from most marketing. That's why so many pros are now using BRAIN GLUE™ to boost the performance of their ads, emails, social media posts, and one-on-one presentations. Based on sold-out workshops at the US Small Business Administration, here’s how top marketers turn ordinary products into blockbusters (with little or no cost)!

How do you get people who work in pig abattoirs to wash their hands? How does painting the walls of a canteen pink make construction workers behave more safely? And how can baby faces spray painted onto shop shutters reduce anti-social behaviour? Ripple is about how small behaviour changes can have wide-reaching effects in the real world. By applying behavioural science in your working life, you can have positive ripple effects on the world around you.

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service. When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn...