Behavior Change

Executives from The Second City—the world’s premier comedy theater and school of improvisation—reveal improvisational techniques that can help any organization develop innovators, encourage adaptable leaders, and build transformational businesses. For more than fifty years, The Second City...

People buy for emotional reasons. Yet "emotional selling" is missing from most marketing. That's why so many pros are now using BRAIN GLUE™ to boost the performance of their ads, emails, social media posts, and one-on-one presentations. Based on sold-out workshops at the US Small Business Administration, here’s how top marketers turn ordinary products into blockbusters (with little or no cost)!

This audiobook offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures. Local relevance - understanding markets and acknowledging local beliefs, regulations, and history - is essential for global success. This groundbreaking audiobook explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide.

Social psychologist and Stanford professor Brian Lowery presents a provocative, powerful theory of identity, arguing that there is no essential ""self""—our selves are social creations of those with whom we interact —exploring what that means for who we can be and who we allow others to be...

Get a masterclass from John C. Maxwell for leaders on the power of attitude and how it can make or break you, and the people you lead. Good attitudes on a team do not guarantee its success, but bad attitudes guarantee its ruin. New York Times best-selling author and leadership expert John C...

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service. When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn...

Change-Friendly Leadership: How to Transform Good Intentions into Great Performance is a simple affirmation that successful organizational change involves - requires, in fact - the active, willful participation of the people affected by the change. In the change approach prescribed here, the friendly factor is not just a play on words; it is the very foundation for effectively engaging people's heads, hearts, and hopes.

How would you like to be able to read anyone instantly? Get people to trust you instinctively? Change minds easily? Convince anyone to give you almost anything? The secret lies in the 12 Laws of Persuasion. These “powers” are not unobtainable Jedi mind tricks but are actual skills that...

Not as patient as you think you are? Surprised by how quickly you lose your cool when someone shows you an imagined show of disrespect? All we can do in those situations is react. But why do we do what we do? How can we improve our actions? Repeated bad behavior becomes a bad habit. How can we break this vicious cycle? Often we know what’s wrong in our behavior, we even know how could we fix it, but somehow we never take action to change. Some mental triggers stay hidden from our conscious mind. This book bridges the gap between those two by introducing you to gears of human behavior.

From cognitive neuroscientist Dr. Christian Jarrett, a fascinating book exploring the science of personality and how we can change ourselves for the better. What if you could exploit the plasticity of personality to change yourself in specific ways? Would you choose to become less neurotic? More...

Foreword by Laszlo Bock, the bestselling author of Work Rules! and former Senior Vice President of People Operations at Google. An inspiring guide from Dolly Chugh, an award-winning social psychologist at the New York University Stern School of Business, on how to confront difficult issues...

Read by the author. Are you overwhelmed by clutter, constant mess, and the mental load of daily responsibilities? It's time to break free from the chaos and create a home that works for you—using a fresh approach to decluttering that will simplify your space, reduce stress, and free up your...

Easy, prescriptive advice on how to change anybody from New York Times bestselling author David Lieberman If you've ever wanted to change someone in your life--to make him or her more generous, less angry, more romantic, or less impatient--this is the book for you. With these clear, prescriptive...

Nudge meets Hooked in a practical approach to designing products and services that change behavior, from what we buy to how we work. Deciding what to create at modern companies often looks like an episode of Mad Men: people throw ideas around until one sounds sexy enough to execute and then they...

#1 national bestselling author of Don’t Sweat the Small Stuff is back with a fresh, innovative book that offers simple, practical advice that has the power to transform lives All of us are looking for practical ways to take control of our lives, whether in our personal relationships, our...

“A guide for those who dare to challenge the status quo and create spaces of equity and opportunity.” —Serena Williams Leadership insights from one of history’s most influential voices. Dr. Martin Luther King Jr. was assassinated more than 55 years ago, yet his words continue to inspire...

Read by the author. God's strength can win back your freedom, your life, and bring you everyday peace. Full of biblical and theological truths, Kirby Kelly encourages and empowers us to end addiction of sin through the practical and authentic battle advice of God's Word. Overcome recurring sin...

An award-winning psychologist and director of the UCLA Center for Digital Behavior shows everyone how to make real, lasting change in their lives in this exciting work of popular psychology that goes beyond The Power of Habit with science and practical strategies that can alter their problem...

Learn how to uncover your unmet, God-given longings and satisfy them in ways that lead away from brokenness toward spiritual wholeness. Many people today are struggling with unprecedented levels of anxiety, hurt, doubt, guilt, and shame. Medical and mental health professionals confirm that much...

Show yourself who's in charge using the original art of persuasion, backed by contemporary pop culture examples that make transforming your habits and achieving goals easy, even fun—from the New York Times bestselling author of Thank You for Arguing Rhetoric once sat at the center of elite...