Business Change Management

Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence. Sales...

Do you try not to be late, but it just keeps happening? You are not alone - one in five people struggle to be on time, and would love to change their lateness habit. Until now it’s been a lonely battle, but in this trailblazing audiobook Grace Pacie, a lifelong self-confessed "Timebender", reveals the surprising truth about why we are late - it’s not a personal failing, we are hard-wired that way. She explains not only when and why we are late, but also when and why we can be early; what is going on in our brains; and what we can do to fix it.

Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement “solutions” that somehow make things worse, not better. Everywhere you look, the waste is staggering.

In existence for decades, ERGs originated out of affirmative action policies and have evolved into powerful sources of employee activity and engagement. Organizations can leverage ERGs to support business goals, but ERGs can also play a critical role in creating a more inclusive work environment for marginalized individuals.

Whether you’re on the front line or in the executive suite, you can build your “Change Intelligence®”—and create results that matter at all levels of the organization. In today’s business world, everyone knows that we all face constant change, whether it’s the implementation of a new IT system, a reorganization, or a full merger or acquisition. We also know that the ability to handle such change makes the difference between success and failure—and has a direct effect on the bottom line.

No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's...

The Shibumi Strategy is a little book about a big breakthrough. It tells the story of a hardworking family man who finds himself in crisis when his company closes. Through his struggle, and guidance from unlikely sources, he learns subtle lessons in the form of "personal zen" principles, coming to understand that it is often the involuntary challenge, the setbacks, that harbor the power to transform. When approached as an opportunity - no easy task when simple survival is the first order of business - unforeseen trials can sometimes result in an altogether new lease on life.

Pastoral ministry today is often ruled by an emphasis on short-sighted goals, pragmatic results, and shallow thinking. Unfortunately, those in the academy tend to have the opposite problem, failing to connect theological study to the pressing issues facing the church today. Contemporary...

As a small business owner, having knowledge of crucial numbers is the most important tool you can equip yourself with to survive today’s competitive marketplace. If you’re not a numbers person, Accounting for the Numberphobic is to the rescue! Why do so many business owners dread looking at...

Many believe the key to leadership is having the right combination of tools, strategies, and personal qualities. But leadership is about mindset. Beliefs influence behavior, which directly impacts the culture and the growth and development (or not) of the people on a team. Only by shifting one’s beliefs can any leader affect real change. The Leader-Shift Playbook outlines four game-changing mindset shifts for leaders that result in better performance and culture.

Too often, the stories we tell about the world's most celebrated innovators leave out people from varied backgrounds, identities, experiences, and geographies. Innovation Currency challenges that narrative. Innovation is not exclusive to Silicon Valley founders or corporate strategists. It's a natural human practice that unfolds in classrooms, barbershops, community centers, and corner offices alike.

A New Path Forward. In a world where skepticism often clouds judgment, communities need leaders who can reignite the spirit of unity and continuity. Trust is a delicate currency—it can be hoarded or squandered, but only when wisely invested can it truly fuel transformation. Bestselling author Tod Bolsinger offers leaders a compelling guide for transformation and trust with Invest in Transformation. Invest in Transformation offers leaders a practical guide that provides: Wisdom for Growth.

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today. In an industry that has seen constant disruption over the last two decades, Target has...

"New Ideas for Old Problems: A Human Performance Approach to Sustainable Change" focus is on applying innovative ideas to long-standing challenges in safety and operational reliability, emphasizing the importance of Human Performance in making meaningful and lasting changes.

Informed by interviews with corporate strategists at leading companies around the world, eminent consultants at firms such as Bain, the Boston Consulting Group, and McKinsey & Co., and the internal archives of strategic innovators such as General Electric and Shell, this book provides vivid insights into the trials and tribulations of practice innovation in strategy, and stresses the hard work of the little recognized and sometimes eccentric innovators within the profession.

Do you have a hobby or passion that has nothing to do with your nine-to-five job? Do you craft vintage jewelry, make handmade furniture, or offer expert negotiating advice to family and friends in your spare time? Then you, too, could join the one-third of Americans who turn their talents into a lucrative side hustle. In What If It Does Work Out? life coach and professional side-hustler Susie Moore offers expert tips and guidance to help you earn an extra source of income by doing something you love.

The patterns we cultivate shape the person we each become. Be Humble. Stay Hungry. Always Hustle. These powerful words describe the leader who is willing to work hard, get it done, and make sure it’s not about him or her; the leader who knows that influence is about developing the right habits...

John C. Maxwell shows how the best leaders in any organization learned to be successful by having a good mentor. Through this essential and easy-to-read reference book, international leadership expert John C. Maxwell gives you the bottom line on mentoring--what it is, why you should do it, and...

SOUNDVIEW BUSINESS BOOK OF THE YEAR Control freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with...

In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range...