Business Change

How to Be Human in a Technical World is a powerful account for the technically minded who want to change their behavior and their lives, but don’t know where to start. The first step, asserts author Karine Leblanc, is to increase their emotional intelligence and learn her recipe for success with the Six Magic Skills. Full of real-life stories, research, practical tools, and action steps, this book is the solution to every analytically minded left-brain thinker who desires more from their career, their relationships, and their life.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

What does it take to change the world? This book will show you how to harness the power of cascades to create a revolutionary movement!

Less than 10 percent of Fortune 500 CEOs are women, and the pace of growth is shockingly slow, made worse by COVID-19 and its aftermath. What does it take for women to ascend permanently into leadership roles? In Her Own Voice sheds some light on this timely topic. Based on twenty-five years of research, Jennifer McCollum offers sage advice for the unique hurdles facing women in business, from contending with our own inner critic to having to navigate the often-intimidating world of negotiating for ourselves.

Paul A. Pagnato has tapped into an incredible brain trust of world-renowned experts from a diverse set of challenging disciplines, each having encountered the intersection of exponential growth and transparency. Their honest assessment for turning challenges into opportunities is inspirational. Their work is changing the world, and now through the prism of transparency, the wave of the future is upon us.

After the global pause in 2020, we returned to a world that feels faster, looser, and less structured–our professional boundaries have been erased, social and cultural norms are shifting rapidly, and at the same time, we're facing profound developments in artificial intelligence. We're facing more change more often, yet we're applying a mindset that is outdated and no longer fit-for-purpose. Adapt offers a fresh perspective. Andrea Clarke argues that rather than retreat from change or resist it, we must engage with it continuously and learn how to anticipate and shape it.

Fear is designed to paralyse us, to keep us safe from the risk of rejection and failure. But change and growth are often on the other side of such risk, so how are we to get there if fear is so controlling? The loudest guest, explored in this fascinating new book, is fear. Author and psychologist, Dr. Amy Silver, believes that if you reduce the control that fear has on you, you take back control of your life. Fear is merely a guest in your mind, albeit a noisy one, and you are the host.

Written by a collaborative, diverse, and inclusive community of contributors and business experts, this book is about leading transformational change on an individual, team, organizational, and societal level.

From renowned strategist, author, and speaker Tamsen Webster comes this compact and actionable guide that will get you thinking differently about where change comes from and how to initiate it. By introducing and exploring nine “persuasion proverbs,” Webster highlights the behavioral, cognitive, and psychological principles that underpin lasting change, and offers a powerful alternative to the standard tactics of influence and persuasion.

Health care is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top - whether you're an executive, governing board member, manager, or physician.

Traditional hierarchical structures are falling - is your organization ready? Emergent provides a handbook for navigating - and thriving in - the new cultural paradigm. More than a simple DIY for change, this book empowers organizations to diagnose change risk, address current shortcomings, and adapt to the increasing current away from hierarchies to autonomous and interdependent networks.

In Coaching for (a) Change, Dr. Greg Giuliano draws on over two decades of leadership and coaching experience to offer a practical, adaptable path forward. Through the GR8 Coaching Framework—eight questions to quickly coach anyone, anytime—you will learn how to kick the “Expert Problem-Solver” habit, shift from manager to coach, and create the conditions for people to own their situation, own their solution, and increase their impact.

In 2004 Kentaro Toyama, an award-winning computer scientist, moved to India to start a new research group for Microsoft. Its mission: to explore novel technological solutions to the world's persistent social problems. But after a decade of designing technologies for humanitarian causes, Toyama concluded that no technology, however dazzling, could cause social change on its own.

Sara Bliss (yes, that’s her real name) tracked down more than 65 people who transformed their lives to learn how they did it so you can, too. Take the Leap is packed with inspiring profiles, quotes, and other pieces of creative advice from game changers, rule breakers, and side hustlers, including successful entrepreneurs like Barbara Corcoran, Bobbi Brown, writer turned actress (at 40) Jill Kargman, Black Crowes drummer turned sports radio host Steve Gorman, writer Simon Doonan, and NFL player turned artist/activist Aaron Maybin, and many more.

En este libro te compartiré nueve filosofías japonesas que han sido la base de la estructura económica, educativa y cultural de este país y que han logrado situarlo dentro de las mejores economías del mundo, contando con innumerables empresas reconocidas en todo el planeta. ¿Cómo lo lograron sin contar con materias primas, tierras u otros factores importantes ¿Cómo se convirtieron en ejemplo mundial con su sistema educativo?

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity.

From the number-one New York Times best-selling author of The Right Words at the Right Time comes a one-of-a-kind collection of inspiring stories about ordinary women who have reinvented themselves in extraordinary ways. "You can be anything you want to be." "Reach for the moon." "It's never too late to make a change." We've heard it all. But anyone who has ever tried to make a big life change knows that it can be a bit more complicated - and scary - than that. How do you get up the nerve (and confidence) to actually take the leap?

All too often, the challenges we face seem overwhelming. Where do we start? What if we fail? But best-selling author John Izzo argues that almost every problem, from personal difficulties and business challenges to social issues, can be solved if all of us look to ourselves to create change rather than looking to others. And with the research to prove it, Izzo shows that by seeing ourselves as the locus of control rather than the victims of change, we are happier, less stressed, and more powerful.

Though technology has evolved at hyper-speed over the past 100 years, management styles have mostly stayed the same. The higher-ups make the decisions, and the employees grind it out, often without knowing the endgame. In 1983, Jack Stack created a new game: the great game of business. Get in the Game further explains the rules of this game: To win, you must get everyone, at all levels of the business, as informed, involved, and engaged as the owner.

Getting heard is a tricky business: It’s what you say and how you show up, filtered through your audience’s assumptions and biases—and maybe even your own. For women, people of color, immigrants, and queer folks, there’s often a dissonance between how you speak and how we collectively think powerful people should speak: like the wealthy white men who’ve historically been in charge. But, fortunately, the sound of power is changing.