Business Change

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In...

A faith-based instruction manual to help you discover the fulfilling life you were meant to live. In Becoming an Adult, Dr. Henry Cloud—co-author of the bestselling classic Boundaries—focuses on the growth, connections, separations, and choices that everyone must experience to achieve...

We live in a challenging, complex, inter-connected, and unpredictable world beset by a range of seemingly insoluble problems. But, says Michael Fullan—an internationally acclaimed authority on organizational change—we have an increasing understanding of how to tackle complex change. This involves developing a new kind of leader: one who recognizes what is needed to bring about deep and lasting changes in living systems at all levels.

In Repeatability, Chris Zook and James Allen - leaders of Bain & Company’s influential Strategy practice - warn that complexity is a silent killer of profitable growth. Successful companies endure by maintaining simplicity at their core. They don’t stray from, or regularly discard, their business model in pursuit of radical renovation. Instead, they build a “repeatable business model” that produces continuous improvement and allows them to rapidly adapt to change without succumbing to complexity.

Having spent the last few years in Denmark uncovering the secrets of the happiest country in the world, Helen Russell knows it's time to move back to the UK. She thinks. Maybe. Or maybe that's a terrible idea. Like many of us, she suffers from chronic indecision and a fear of change. So she decides to give herself a year for an experiment: to overhaul every area of her life, learn how to embrace change and become a lean, mean decision-making machine.

Hope is much more than wishful thinking. Science tells us that it is the most predictive indicator of well-being in a person's life. Hope is measurable. It is malleable. And it changes lives. In Hope Rising, Casey Gwinn and Chan Hellman reveal the latest science of hope using nearly 2,000 published studies, including their own research. Based on their findings, they make an impassioned call for hope to be the focus not only of our personal lives, but of public policy for education, business, social services, and every part of society.

Book package features a black simulated-leather cover with gold foil stamping and black ribbon bookmark. The fact that KISS is one of the most successful rock bands in the world is no accident. From the beginning Gene Simmons and Paul Stanley had a clear-cut vision of what they wanted to do and...

This isn't just another self-help book. It's the culmination of my amazing wife Sofia and I's life experiences. It's a testament to our challenges and perseverance, and a tangible tool to create real, lasting change in your life. Unravel the truths about controlling your mindset and attitude, avoiding distractions, and setting your life on the path of transformation. My assurance in writing this book stems from a life filled with struggle, resilience, and personal growth. I don't shy away from sharing my setbacks and challenges because I wanted you to get the raw value of these lessons.

The Stewardship Advantage offers a practical, market-smart strategy for small business owners who want more more meaning, more growth, more loyalty, and more enduring value. This isn’t a feel-good philosophy book; it’s a hands-on guide to running a business that thrives because it puts stakeholders first.

Executives from The Second City—the world’s premier comedy theater and school of improvisation—reveal improvisational techniques that can help any organization develop innovators, encourage adaptable leaders, and build transformational businesses. For more than fifty years, The Second City...

Wall Street Journal Bestseller Is it possible to be at your best even when you are underqualified or doing something for the first time? Is it still possible, even after decades of experience, to recapture the enthusiasm, curiosity, and fearlessness of youth to take on new challenges? With the...

Revolutionize the way you see disruption and change with a groundbreaking alternative to corporate instability from a lauded HR expert. For decades, “disruption” and “change” have been seen as essential to business growth and success. In this provocative and incisive book, Ashley Goodall...

Read by the author. No matter how young you are or where you’re starting from, you are a future millionaire. Declare it. Know it. Demand it. And, with help from bestselling author and self-made millionaire Rachel Rodgers, start working toward it. Future Millionaire is filled with insights on...

To embrace change effectively, and with minimal stress, Being Called to Change lays the groundwork for making lasting, massive changes that stick. Author Dale Halaway helps you understand how to relax more, calm down more, and let go of the idea that you need to be in control of everything going on in life.

From the author who brought you the massive New York Times bestseller Bringing Down the House, this is the startling rags-to-riches story of an Italian-American kid from the streets of Brooklyn who claws his way into the wild, frenetic world of the oil exchange. After conquering the hallowed...

Discover how to use proven spy techniques to bolster your business strategies—from self-advocation to selling to interviewing—and ultimately make more money with this unique guide from the winner of Shark Tank and bestselling author of Spy Secrets That Can Save Your Life. Spies communicate...

Foreword by Laszlo Bock, the bestselling author of Work Rules! and former Senior Vice President of People Operations at Google. An inspiring guide from Dolly Chugh, an award-winning social psychologist at the New York University Stern School of Business, on how to confront difficult issues...

Meet Emily and Paul: The parents of two young children, Emily is the newly promoted VP of marketing at a large corporation while Paul works from home or from clients' offices as an independent IT consultant. Their lives, like all of ours, are filled with a bewildering blizzard of emails, phone...

Life keeps us running so fast and frenzied that we often lose sight of each day’s holy potential. Yet as a woman loved and called by God, your ordinary everyday matters more than you could possibly imagine. Your choices today shape the legacy you leave for future generations. You are part of a...

A newly revised and updated edition of the influential guide that explores one of the most powerful ways to attract attention and influence behavior—fascination—and how businesses, products, and ideas can become irresistible to consumers. In an oversaturated culture defined by limited time...