Business Coaching

Comment vendre efficacement son produit au téléphone ? Comment intéresser le client potentiel dès la première accroche ? Ce genre d'interrogation est légitime, car la téléprospection n'est pas aisée à maîtriser et peut même se révéler éprouvante pour qui ne sait comment l'aborder. Pourtant, elle n'a que des avantages pour l'entreprise : démarchage respectueux de l'emploi du temps de la cible, contact direct et rapide, pas de déplacement, recueil d'informations même en cas de désintérêt du prospect, etc.

"If we don't drop our price, we will lose the deal." That's the desperate cry from salespeople as they try to win deals in competitive marketplaces. While the easy answer is to lower the price, the company sacrifices margin--oftentimes unnecessarily. To win deals at the prices you want, the...

Leadership first, location second. As more organizations adopt a remote workforce, the challenges of leading at a distance become more urgent than ever. The cofounders of the Remote Leadership Institute, Kevin Eikenberry and Wayne Turmel, show leaders how to guide their teams by recalling the foundational principles of leadership. The authors' “Three-O” model refocuses leaders to think about outcomes, others, and ourselves - elements of leadership that remain unchanged, whether employees are down the hall or halfway around the world.

Now framed in eight profound and pragmatic “mastery areas,” this book serves as an integrated growth experience that helps leaders understand how to harness their authentic, value-creating influence and elevate their impact. Cashman demonstrates that his trademark “grow the whole person to grow the whole leader” approach, focusing on purpose-driven leadership, is even more relevant in today’s hypercomplex world. For everyone from CEOs to emerging leaders, this new edition of a proven classic advances the art and science of leadership.

Designed as both a companion piece to the author's previous book, The Power of Understanding People, and a stand-alone work, The Power of Understanding Yourself provides listeners with a blueprint for examining their true purpose and approach to life and a map for achieving greater personal happiness, professional success, and self-awareness.

Le coaching de vie est bien plus qu’un simple métier : c’est une vocation, un engagement profond à aider les autres à se révéler, à surmonter leurs blocages et à atteindre leur plein potentiel. Peut-être ressens-tu déjà en toi cette envie d’accompagner les gens, de leur apporter du soutien et de les guider vers une vie meilleure. Ou peut-être cherches-tu une nouvelle voie professionnelle qui allie sens, liberté et réussite. Quelle que soit ta situation actuelle, ce livre est là pour t’accompagner dans cette belle aventure. Devenir coach de vie ne s’improvise pas.

Tan pronto lo conozcas, serás libre Hemos permanecido ciegos a la verdad durante miles de años porque no veíamos lo que teníamos justo delante de nosotros. Nos hemos dejado distraer por las tribulaciones cotidianas y los vaivenes del mundo, sin percatarnos de que ante nuestros ojos se halla...

Kill It with Fire examines aging computer systems, the evolution of technology over time, and how organizations can modernize, maintain, and future-proof their current systems. “Kill it with fire,” the typical first reaction to a legacy system falling into obsolescence, is a knee-jerk...

Passive learning just doesn’t cut it in today’s evolving, competitive workplace. Research demonstrates that action-first learning works because it engages the mind immediately and makes sure that knowledge and skills will stick. With a more diverse array of action-based training designs, organizations can motivate learners, provide hands-on, collaborative practice, and drive behavioral change.

In Physician Leadership, renowned medical leader Dr. Karen J. Nichols delivers a concise guide for busy physicians doing their best to successfully lead people and organizations. The book covers foundational leadership essentials that every physician needs to master to transform themselves from a highly motivated novice leader into an effective, skilled, and productive leader.

Read by the author and Jesse Vilinsky. Don't settle for less in your life. Unlock a new way of thinking that can transform your world and help you achieve the life you've been longing for. In What Do You Really Want?, successful entrepreneur and life coach Cayla Craft reveals seven questions...

Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone's life. Everyone wants to be the kind of leader who energizes and mobilizes others - yet too few are. Why is it so challenging to crack the code? studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she reveals that inspiring communication isn't about grand gestures.

To see a program successfully through to completion, a program manager must break the work down into simpler, smaller pieces and organize it into interdependent tasks…and this book helps you do just that. Projects require managers, but programs warrant maestros. Tasked with overseeing...

From the best-selling author of When Bad Things Happen to Good People, an illuminating book about fear—and what we can do to overcome it. An inescapable component of our lives, fear comes in many guises: fear of unemployment; fear of aging, illness, losing beauty; fear of a terrorist attack or...

Des conseils et dix habitudes à mettre en place pour venir à bout de ses tâches quotidiennes, réaliser ses projets, mieux structurer ses journées tout en prenant du plaisir.

In The Thriving Coach, Frank Macri—Founder of Thriving Coach Academy and host of the Life Coaching Secrets podcast—pulls back the curtain on what it really takes to build a coaching business that changes lives and creates financial freedom.

Every dealer sells F&I products, and most dealers understand the importance of the F&I department in terms of its contribution to the bottom line. Unfortunately, F&I is not a regulated profession, meaning one doesn't need any type of state license to practice, and because of that there is very little formal education available. The actual management of the F&I department, product selection, and different types of participation programs are largely ignored, so most dealers, general managers, and finance managers must figure out these aspects in real time, on the job.

The 5C Model has evolved and grown, in addition to the classic and foundational material that informed the original research. The second edition of Change Happens has new material, tools for practical application, and web links to additional online resources to support your change efforts. Join me in Change Happens as we continue to apply the 5C Model in service of organizations and employees to create more successful change efforts that truly leverage the value of the human dimension.

A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved. Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow.

Cet ouvrage répond à ces questions essentielles en donnant toutes les clés nécessaires pour développer un état d'esprit positif et créer autour de vous un environnement harmonieux, propice à la réussite collective. Les experts HBR vous proposent des conseils concrets et des techniques éprouvées pour ne plus laisser les doutes et les échecs affecter votre mental mais, au contraire, y voir des occasions de rebondir et de renforcer vos compétences. Véritable livre audio de coaching, ce guide vous permettra de cultiver une énergie nouvelle et de vous épanouir dans votre travail.