Business Communication Skills

It’s time for working women to embrace a new script. Do you feel alone in your struggle to excel, advance - or just make it through another day on the job? Are you trudging through your career feeling exhausted, aimless, and unsure of your next move? You’ve come to the right place. Leadership development expert Tammy Heermann has spent more than two decades helping to accelerate women’s advancement to the C-suite. And she has a message for working women struggling to get ahead: You may be making things harder than they need to be.

"Oamenii sunt diferiți. Și ne referim aici nu la diferențe de vârstă, înălțime sau culoare a ochilor, ci la diferențe de comportament. Există un spectacol al varietății reacțiilor celor din jurul nostru la ceea ce se întâmplă în fiecare zi, iar aceste nuanțe nu ne pot fi indiferente, pentru că ne desfășurăm cu toții activitatea în mijlocul oamenilor și avem nevoie să construim relații durabile cu cei din familie, cu prieteni, cu colegi, cu clienți. Vrem să conviețuim bine, altfel spus."

Enhanced and effective communication is the number one tool people require in the business world and in personal relationships. With effective and efficient communication, people are able to lead with compassion and understanding, to find success, and to reach their goals with greater ease. Communication Skills for Everyday People understands the following: It can be all too easy to be misunderstood in this world.

Did you ever wonder what kind of impression you leave on the people you meet? Have you ever been introduced to someone only to run out of things to say after the initial “hello”? Do you struggle with small talk and often find yourself in a “awkward silence” situation? Luckily, there are methods and techniques you can use to improve your small talk skills, boost your confidence, and make a great first impression every time.

The legendary New York Times bestselling tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that...

The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.

Your ability to speak confidently and persuasively is your most important asset. It helps you connect with people, share the ideas you're most passionate about, and realize your dreams. This updated guide provides easy-to-learn skills that will take your speeches and presentations to the next level, so you enjoy public speaking more and make everything you say more memorable.

What if you knew how to sell on the subconscious level? What if you knew the tactics and techniques that allowed you to penetrate through your customer’s conscious faculty and reach them on a deep and influential level? What if you knew exactly how to produce the emotional reaction that would cause them to buy? What if you knew how to read your customer’s body language so well that you could lead them to the decision you wanted, with ease? Listen to find out more.

Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address? Now, finally, there's a solution: a new framework...

Comment vendre efficacement son produit au téléphone ? Comment intéresser le client potentiel dès la première accroche ? Ce genre d'interrogation est légitime, car la téléprospection n'est pas aisée à maîtriser et peut même se révéler éprouvante pour qui ne sait comment l'aborder. Pourtant, elle n'a que des avantages pour l'entreprise : démarchage respectueux de l'emploi du temps de la cible, contact direct et rapide, pas de déplacement, recueil d'informations même en cas de désintérêt du prospect, etc.

Vivimos rodeados de palabras, inmersos en un tráfico constante de expresiones que se producen en un mundo que es diálogo por naturaleza. Sin embargo, pocas veces nos detenemos a pensar en el poder que nos confiere el habla. Un buen discurso es la clave del éxito. Saber hablar es, desde su primera publicación en 2008, un referente entre los libros sobre comunicación oral, concebida esta comomotor de las relaciones interpersonales, sociales, económicas y profesionales, en un tiempo en el que impera el dominio de la palabra.

How to Wash a Chicken is not an audiobook about public speaking (or chickens); it’s a comprehensive playbook for business leaders and people on their way up to give the best presentations of their lives and embark on a circle of presentation success. With concrete suggestions, helpful tricks, and step-by-step guidance that’s applicable to all industries, Tim Calkins sets out to propel his listeners to create and deliver effective business presentations and pitches.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

The Power of Body Language is your practical, personal playbook for getting what you desire from others—and zoning in on what others are saying to you without words. In an insightful and engaging narrative peppered with fascinating facts, nationally renowned body-language expert Tonya Reiman illuminates the hidden meaning behind specific gestures, facial cues, stances, and body movements, giving you a life-changing, career-saving, troubleshooting skill.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal...

Trust is the antidote to every toxic relationship and workplace environment. It is everyone’s responsibility to build a space where trust and belonging are present, which only happens through effective communication. You build high levels of trust with others when you can answer yes to all three of these questions: Do I take people with me along the journey? Do I create a safe space for people to open up? Do I make people feel less alone in the world? Trust is built one yes at a time. This book is your road map on how to make that possible.

A game-changing model for giving effective feedback to peers, employees, or even your boss--without offending or demotivating. How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average...

In I Wanted Fries with That, Amy Fish encourages listeners to stand up for themselves by complaining effectively. In her career as a university ombudsman, Fish has dealt with thousands of complaints - some trivial, some serious - and gained actionable insights about what works and what doesn't. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath.

Whether speaking to a crowd or small group, you want your audience to really understand your message. Speak Up with Confidence is a step-by-step guide that will walk you through preparing and delivering any kind of presentation, whether you are sharing your testimony, preparing a devotional, or leading a meeting or workshop. A sought-after speaker, Carol Kent is a reassuring guide through the often intimidating world of public presentation - from deciding on your topic and speaking points to engaging with your audience and delivering your talk well.

Maybe you’re trying to make new friends, get that job promotion, be a charismatic leader, or get lucky in love. Do you want to become more than just another one of the crowd? Effective communication verbally, physically, and online will open these doors for you. Through a series of engaging and practical exercises, you'll learn how to banter and build rapport with anyone you meet. You'll discover the secrets of confident body language, effective listening, and engaging storytelling.