Business Development Skills

Comunicação é uma competência cada vez mais valorizada. As reações obtidas por nossas falas determinam o alcance dos objetivos, a realização das metas, as maiores ou menores oportunidades pessoais e profissionais. Mas como alcançar uma comunicação competente? Como conseguir que o interlocutor receba a mensagem que queremos passar? A fonoaudióloga Leny Kyrillos e o jornalista Carlos Alberto Sardenberg mostram os caminhos–e as armadilhas–para chegarmos lá.

Trust is the antidote to every toxic relationship and workplace environment. It is everyone’s responsibility to build a space where trust and belonging are present, which only happens through effective communication. You build high levels of trust with others when you can answer yes to all three of these questions: Do I take people with me along the journey? Do I create a safe space for people to open up? Do I make people feel less alone in the world? Trust is built one yes at a time. This book is your road map on how to make that possible.

Timidez, ansiedad, sudores fríos … Hablar en público o frente a una cámara no resulta nada fácil y, sin embargo, hay momentos en nuestra vida donde nos vemos obligados a hacerlo y ser el centro de atención. La periodista y presentadora Mónica Martínez pasó por algo similar antes de comenzar su andadura por los platós de televisión, y tras treinta años perfeccionando sus apariciones en algunos de los programas más exitosos de nuestro país, ha desarrollado un método con el que tú también podrás gestionar tus inseguridades en ocho sencillos pasos.

A compilation of stories, personal and historical, that remind us of the power of our voice—along with practical techniques for how to use your voice, on stage and off, in a way that will be the most effective. With over 30 years of experience in film, TV, and theater, Tricia Brouk uses her platform to create a safe, inclusive space for others to learn how to share their stories. The Influential Voice is a powerful reminder of the responsibility we have to use our voices for good, and that by staying silent, we are preventing someone from hearing our powerful story.

Bewährte Strategien und Tipps für eine gelingende Kommunikation. Nie wieder Angst vor Small Talk oder peinlichen Gesprächspausen. So setzen Sie Ihre Stärken als introvertierter Mensch gezielt in Gesprächen ein. Von der Autorin von "Leise Menschen – starke Wirkung" (über 30.0000 verkaufte Exemplare). Jeden Tag treffen Menschen mit ganz unterschiedlichen Eigenschaften, Neigungen und Fähigkeiten zusammen, ob im Berufs- oder Privatleben. Permanent stehen wir miteinander in Kontakt, im Diskurs – wir kommunizieren fortlaufend mit unserem Umfeld.

Whether you're involved in a labor-management dispute or a landlord-tenant disagreement, considering a major purchase or overseeing a large commercial transaction, there are elements that are common to all negotiations. This book walks the listener through the world of negotiating in an easy-to-follow, step-by-step fashion, covering the macro and micro-process of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.

The expectations placed upon you are more than mere bullet points in a job description. You know you should contribute during meetings, but obstacles arise. You lose focus, or get interrupted. You fly off course, and start rambling. Perhaps the intimidation factor is so strong, you simply feel you don’t have a voice. Speak Up, Dammit! provides inspirational stories, as well as critical tools, lessons, and exercises, that will help you, at any professional level, overcome obstacles and share your voice at work.

Authenticity, compassion, and alignment are the new paths to leadership success. Whether you’re the coach of a sports team; a nonprofit executive; or leading a small organization, or Fortune 500 company, the secret sauce lies in your ability to connect. Don't know how, or what to do? Executive coach, business professor, and author Dr. Michelle K. Johnston, along with the voices of 18 leaders at large and small organizations across North America, South America, and Europe, empower you to project your authentic leadership style. Start listening!

Negotiations are challenging and sometimes scary. You prepare and know what you want, but then things go terribly wrong. Your emotions get in the way. Sometimes you don’t even try, or lose your way and fail to achieve your objectives. This audiobook helps you get out of your own way, manage your emotions, and negotiate effectively.

Through personal stories drawn from 16 years as a CEO of five different professional baseball teams, almost two decades of communication coaching experience, and thorough research, Skip Weisman provides insights, ideas, tips, tools, and specific communication techniques for each of these Seven Deadliest Communication Sins. This book will give you the edge you need to put the odds back in your favor and build relationships that can accelerate results in your life, business, and career. It’s time to raise your standard of communication.

Ergebnisloses Gerede, sprunghafte Auseinandersetzungen, ständiges Unterbrechen, langatmige Monologe der Immergleichen - das ist Alltag in vielen Meetings. Die Kompetenten bleiben dabei oft auf der Strecke. Wer Diskussionen in Firmen, Parlamenten und in der Öffentlichkeit produktiv machen will, braucht eine Persönlichkeit, die unnachgiebig einen Fairness-Rahmen verteidigt. Auch wenn das erst mal unhöflich erscheint. Peter Modler präsentiert in seinem neuen Buch die "Kampfkunst" einer durchsetzungsstarken Gesprächsführung. Wer sie beherrscht, schärft Ideen, schont Nerven - und schützt die Demokratie.

Most of us struggle to find the balance between being friendly and liked, and standing our ground or setting boundaries to get what we want. We feel that we should change in order to fit in, even when that goes against who we are. Irresistible Assertiveness will teach you how to proceed in delicate situations and how to set clear boundaries in a courteous and pleasant way that will create mutual understanding and help you to get what you want without being a jerk.

Former comedy club host, online philosophy professor, and keynote speaker Dr. Matt Deaton covers everything from preparation to posture, microphones to mindset, hand gestures to hecklers in the second edition of his ambitiously titled The Best Public Speaking Book. And he does it with such endearing levity that you forget you're learning to do something scarier than dying (at least according to Seinfeld). Study your subject, polish your authentic stage self, and intelligently rehearse, and you're more than halfway there.

Good communication with colleagues and clients is an important aspect of doing business successfully. But if you're only talking to your associates, you're missing out on half the story and leaving money on the table. Start with Hello reveals how the most successful businesspeople and leaders share an overlooked and underappreciated talent - the ability to engage and communicate with strangers in productive, creative ways.

Welcome to the audiobook version of Perspectives on Technology Skill Development, a collection of articles by leaders who recognize their organization’s success depends on their ability to consistently and predictably build tech skills. The speed of technological change and pressure to deliver innovations to the market means the old ways of “training” teams aren’t cutting it anymore.

Kennen Sie jemanden, der mit seiner Eloquenz jedes Gespräch dominiert und stets bekommt, was er will? Haben Sie immer wieder das Gefühl, Ihr Potential nicht voll entfalten zu können, weil mangelnde Redekunst Ihnen im Wege steht? Und fragen Sie sich, ob es nicht vielleicht einen Weg gibt, diese vermeintliche Gabe einfach selbst zu erlernen? Dann ist dieses Hörbuch Ihr persönlicher Glückstreffer: Denn ja, rhetorisches Geschick lässt sich trainieren und hier finden Sie heraus, wie das kinderleicht geht.

Wie Sie sprachlich überzeugen und Menschen begeistern: Keine Fertigkeit ist im Privat- und im Berufsleben so gefragt wie die Kunst, wirkungsvoll und gut strukturiert zu sprechen... Permanent sind Sie gefordert, zu überzeugen, Brücken zu schlagen, zu gewinnen und Türen zu öffnen. Doch den wenigsten gelingt es, sich verständlich auszudrücken und den eigenen Redefluss zu kontrollieren. Die Folge sind Nervosität und Unsicherheit, wenn es darum geht, in der Gruppe zu sprechen und die Zuhörenden zu etwas zu bewegen.

In Alicia’s groundbreaking book, Driven to Thrive, she reveals 10 proven strategies to excel, expand, and elevate your career and life. Drawing upon 20 years of corporate experience working in human resources leadership roles and as a high-performance executive coach and consultant, she advocates for the critical need to use emotional intelligence skills to manage your relationship with yourself and others as the game-changer to winning in work and life. Driven to Thrive can be your go-to GPS to success.

In today’s corporate world and in politics, people with the ability to captivate and persuade those audiences they speak to usually find themselves recognized at a high level and in great demand. While their audiences may range from just a single client in a sales presentation to a fully packed stadium at a political rally, the techniques used by all successful presenters have a common theme.

It's time to master the art of communication and make your voice heard over the noise. It's time to become the best version of yourself and live up to your full potential. It's time to get out of your comfort zone and start thinking like a winner - no matter what your goals are. This two-book bundle is your key to success. The first book focuses on reprogramming your habits and overcoming your fears, whereas the second one unveils the secrets of communication and persuasion.