Business Difficult

In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes, and change.

Have you experienced intense emotions at work? Or perhaps this title brings unpleasant memories of someone? Working with toxicity is never pleasant; they tend to drain your productivity and ability to function well in the workplace.

Wouldn't it be nice if work stopped being something you dread and instead something you enjoy? If you're stressed and unhappy because of problems with a boss or colleague, you pay a price. Not only can your mental and physical health suffer, your nearest and dearest get sick of hearing about it.

There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded. By focusing on management through the eyes of an employee, Julian Birkinshaw gives us insightful and helpful advice on what we might do differently - both as individual managers of others, and as architects of the organizations in which we work. To achieve this, Birkinshaw has spent time working "in the trenches" to remind himself what life as an employee feels like.

Having to deal with a narcissist can be really tiring and intense, and I know exactly how you feel. Sometimes you might feel like there’s nothing to do with them, other than just undergo their emotional abuses, but while it’s true that you can’t change a narcissist, it’s also true that it’s actually possible to change your relationship with him. After listening to this manual, you will have the power to change the situation, even if it has been difficult for many years.

In The Manager’s Communication Toolkit, Tina Kuhn introduces hands-on strategies for dealing with the most challenging personality types. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows listeners how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers.

Take Control draws on 23 years of experience working with adolescents and adults who had difficulty controlling their emotions, engaged in negative behavior including drug addiction and criminal behavior, and those who were developing and/or struggling with mental health issues. This audiobook will show you how to take back control of your life by learning how to overcome difficult emotions (including stress), replace problem behavior with new behavior, overcome addictions, and change your negative thinking.

The comprehensive guide to customer service for the 21st century. Even the most successful companies need their customers happy and coming back for more. Whether you’re just starting your business and want to lock up great customer service procedures or you’re an established company looking to revamp your customer service to answer new market needs, this is the resource for you.

Podemos permitir que as circunstâncias da vida nos endureçam, deixando-nos cada vez mais cheios de medos e ressentimentos, ou podemos nos tornar mais abertos em relação ao que nos assusta. Nós sempre temos escolha. Na maioria das vezes, tentamos nos proteger através da raiva, do ciúme, da inveja, da arrogância e do orgulho, mas não conseguimos vencer a incerteza e o medo com essas barreiras. Temos que aprender a nos relacionar com o desconforto usando outras ferramentas, como a bondade e a compaixão.

The Magnetic Advantage effectively breaks down the principles of hiring, motivating, and keeping the best people. The Magnetic Advantage is designed for business leaders aspiring to master their market, companies with high turnover and low employee engagement, the new business owner, and organizational leaders looking to attract top talent.

People who work for abusive employers suffer potentially severe health-endangering stress that gets worse the longer it continues. Many are driven to quit or are fired. Zen theory and tools offer a proven path to stress relief and can be adapted easily to the workplace. Zen buys time for workers to effectively pursue an internal complaint, find another job, or to collect evidence for a future unemployment compensation claim or lawsuit.

Troublesome co-workers making your life hell? As testified by a psychology professor, a psychologist, and an attorney, and recommended by best-selling author John Harricharan ( When You Can Walk on Water, Take the Boat) and others, with The Secrets of Dealing with Difficult and Annoying Co-Workers you will: discover how to instantly free yourself from the negative influence of irritating co-workers so you can enjoy your work life again...starting today.

Aprender a leer los indicios y señales para descifrar si esa mujer quiere ser tu novia o acostarse contigo es de vital importancia para usarlo a tu favor en el juego de la seducción y ligue con las mujeres, aquí aprenderás esto y mucho más…

The harsh truth? Nobody gets promoted for their people skills. You got promoted because you were good at the old job. But now the rules have changed—and nobody bothered to hand you the playbook. That’s why Emotional Intelligence Training for New Managers exists. It gives you what corporate training and “feel-good” leadership books never do: the exact words to say in the toughest conversations you’ll ever face.

The way we traditionally think about feedback, accountability, and performance management prevents us from being the kind of human beings we want to be. The emphasis on pressure, discipline, and controlling others is not comfortable. Traditional advice for giving feedback comes up short; we prepare and practice scripts that fail us. Too often we walk away feeling miserable without accomplishing what we had hoped.

When life hits hard, you hit back even harder! Begin the journey to enjoy your life on a whole new level. Unleash unforgettable pain and manifest healing in your life through faith. Receiving your healing starts now!

You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!

Communication is a very important aspect of life. We use it for a large portion of our daily activities and without it nobody gets very far in life. It's like the moment you visit a foreign country. When you don't know the language and everything seems alien and unknown, you begin to appreciate your native language. Communication requires our daily practice & development as it falls into our careers, our relationships, our financial lives, and our very happiness.

How you handle difficult situations in your workplace can determine whether your employees - and your boss - see you as an effective manager, or an average one who wilts under pressure. This program teaches powerful yet easy-to-remember methods for solving your toughest management challenges. Suitable for managers and supervisors.