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Merging research and real-world application, this insightful guide reveals what really drives decisions and introduces listeners to the persuasion equation - a powerful combination of factors proven to speed agreement.

In her previous books, executive coach and professional development expert Shawn Kent Hayashi identified the various types of conversations that are vital for growth and success. Now, in Conversations That Get Results and Inspire Collaboration, she answers many of the questions she is most frequently asked during coaching and training sessions.

More than 300 million people have seen the light in the form of Zoom, the world's hottest communications tool. Zoom for Dummies shows you how to get the most out of Zoom. Discover how to hold group video calls; install time-saving third-party apps; dramatically improve the way that you communicate and collaborate with your colleagues; enable Zoom roles, IM groups, user groups, and other advanced features; easily move from one communications medium to another; engage your audience with interactive webinars; secure Zoom from prying eyes; and much more.

The Pin Drop Principle is a step-by-step master class for anyone wishing to become a more confident and credible communicator. Lewis and Mills believe all business professionals ought to deliver their message in such an engaging way that one could literally hear a pin drop when they speak. The secret to doing so comes from an unusual world: professional acting.

No one likes to be sold to, but everyone loves a great story. That’s why average brands pitch, but smart brands communicate. Get ready to rise above the average.

Your team will change whether you like it or not. People will come and go. Your company might double in size or even be acquired. In this practical book, author Heidi Helfand shares techniques for reteaming effectively. Engineering leaders will learn how to catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos.

A team of accomplished sales and coaching leaders delivers an insightful and engaging take on how to go from just holding your webinar audiences captive to truly captivating them.

Developing and delivering presentations is typically challenging for technical professionals because they struggle with what to say about their work and how to say it. If they can't communicate their work in a relatable way, their work loses recognition and they miss out on top projects. In Luminary: Master the Art and Science of Storytelling, certified executive coach and CEO of an award-winning leadership development firm, Jack Griffin, solves these pain points by guiding technical professionals on how to create and deliver effective presentations in all settings.

Enter the speaking arena like a pro. Present: Techniques from the Professionals’ Playbook will take you from concept to delivery, featuring scores of engaging and powerful tips. In any arena where words are critical, effective communication tools make all the difference. This book shows you how to master those skills.

Through personal stories drawn from 16 years as a CEO of five different professional baseball teams, almost two decades of communication coaching experience, and thorough research, Skip Weisman provides insights, ideas, tips, tools, and specific communication techniques for each of these Seven Deadliest Communication Sins. This book will give you the edge you need to put the odds back in your favor and build relationships that can accelerate results in your life, business, and career. It’s time to raise your standard of communication.

Having a hard time getting your voice heard in meetings? Does the idea of public speaking make you want to hide under the table? Do you dread difficult conversations or feeling put on the spot? Learn the secret to unlocking confident and effective communication, whether you’re talking to one person or 1,000! Communication coach Angie Flynn-McIver is here to share the time-tested three-part process she uses with her clients. The communication scenarios we find ourselves in vary widely, but the process Flynn-McIver shares will apply no matter where you are.

Have you always wanted to speak up but others shut you down? Have you always felt that you had something to say, you just didn’t know what it was? Have you always known you were meant to make a difference in the world, you just didn’t know how? It sounds like you are meant to be a speaker. And there has never been a better time to start. This book will teach you everything you need to know in order to set the foundations for a successful speaking journey.

Effective communication consists of two principal elements: what you say and how you say it. Truly effective communication requires both - one can’t stand without the other. This book is about helping you say what you want to say in a manner that your audience will both understand and enjoy.

Women are steadily showing up in powerful positions, and better communication and public speaking give women the ability to develop their full potential, seize every opportunity, and realize their aspirations. Whether pitching for new business, delivering a talk at a conference, raising money for a non-profit, or communicating one-on-one with coworkers, women can become effective, powerful communicators when they learn to speak with authenticity and confidence.

Learn how to tell a good story with Your Story, Well Told! Jam-packed with some of the best storytelling strategies, this manual gives creatives the confidence bump they need to make the sale, land the client, propose a toast, or impress their date. The following is (not) a work of fiction. We've all got stories to tell - but how do you make your story the best story? In Your Story, Well Told!, The Moth veteran Corey Rosen inspires you to get on stage and tell your story.

What happens when you're asked to give a speech, professionally or personally? If you get nervous, start sweating, and hope it's all just a bad dream then you aren't alone, but you need help. Painless Presentations proves that speaking doesn't have to be painful, or even stressful. A speech is a means to giving great, helpful material to an audience and the speaker is the vehicle to achieve that goal. This simple-to-understand book guides those just beginning their journey into the world of speaking.

Whether you're making a formal presentation, wooing a client, closing a sale, or proposing an idea, persuasive communication can make the difference between success and failure. Well Said! shows listeners how to put themselves in their audience's shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and - most importantly - convincing.

Smacking some numbers onto a pie chart is old news and simply doesn't work anymore. Keeping your audience inspired and on the edge of their seats through an engaging data story is what we as business professionals should be striving to do. How to Win with Your Data Visualizations uncovers the fundamentals of what makes a winning data presentation and has laid them out in five easy-to-understand parts you can immediately apply to your next chart and presentation to see a winning data story unfold.

This audiobook will help you, the UX designer, develop a communication style that your business stakeholders or clients will understand, and elevate your career toward better UX strategy and leadership. This is not your typical UX book - it doesn’t focus on the things they teach you in a UX crash course, or preach about how to do UX design properly. It helps you find ways to apply your craft more effectively, inside your business, by understanding better ways of communicating, and building alignment within your organization or your client’s organization.

The global COVID-19 pandemic has radically changed how business-to-business companies interact with their customers. The traditional face-to-face meeting has quickly become a thing of the past - the virtual customer engagement model is the new normal. To secure existing and future revenue streams in the virtual B2B sales environment, companies must equip their commercial frontline with the confidence, skills, and tools necessary for effectively engaging customers virtually.