Business Intelligence

Your business success depends on your emotional intelligence. This is a skill you can't afford not to invest your time in. Start your journey now! Businesses are run by humans… and in order for them to reach their full potential, emotional intelligence must be at the core of operations. Gone are the days when IQ was a marker of entrepreneurial success. Today, the greatest leaders are those with high EI. The good news is that emotional intelligence is a skill – and that means that you can sharpen it until it’s a shining arrow aimed at meeting all your targets.

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

The Mobile Wave argues that the changes brought by mobile computing are so big and widespread that it’s impossible for us to see it all, even though we are all immersed in it. Saylor explains that the current generation of mobile smart phones and tablet computers has set the stage to become the universal computing platform for the world. In the hands of billions of people and accessible anywhere and anytime, mobile computers are poised to become an appendage of the human being and an essential tool for modern life.

Fondé sur l'utilisation d'arborescences de mots destinées à représenter et développer une idée, le Mind Mapping permet de stimuler de manière spectaculaire l'intelligence, la créativité, la communication, la concentration et la mémoire. Dans cet ouvrage, Tony Buzan, le maître absolu du Mind Mapping vous fait découvrir : les origines de la cartographie mentale et les secrets de son efficacité ; des techniques illustrées pas-à-pas, destinées tant aux débutants qu'aux Mind Mappers plus expérimentés pour élaborer vos propres cartes mentales.

Feel like AI is leaving you behind? The ChatGPT Bible is here to help. This comprehensive four-book collection shows how to leverage ChatGPT for productivity, income, and personal growth.

Ethical intelligence may not get as much attention as other forms of "smarts", but as Bruce Weinstein reveals, it is the most practical, valuable, and even courageous form, determining success on the job, fulfillment in relationships, and sense of self-worth. After reviewing the basic ethical principles agreed upon by cultures and religious traditions around the world and throughout time, Weinstein tells listeners how to develop their ethics IQ by applying these principles in daily life.

In IRREPLACEABLE, you will discover techniques to boost your career using AI—without losing your job to automation; secrets to unlocking your uniquely human abilities—ones AI can never replicate; counterintuitive methods to raise Future-ready children; strategies to avoid falling into the "AI Obesity" trap; and blueprints for leveraging AI to turn your company into an unstoppable force of innovation.

From product design and financial modeling to performance management and hiring decisions—artificial intelligence and machine learning are becoming everyday tools for managers at businesses of all sizes. But the rewards of every AI system come with risks—and if you don't understand how to make sense of them, you're not going to make the right decisions. Whether you want to get up to speed quickly, could just use a refresher, or are working with an AI expert for the first time, HBR Guide to AI Basics for Managers will give you the information and skills you need.

Connectional intelligence unlocks the 21st-century secret to getting "big things done" regardless of who you are, where you live, or what you do. We typically associate success and leadership with smarts, passion, and luck. But in today's hypercompetitive world, even those gifts aren't enough. Get Big Things Done argues that the game changer is a thoroughly modern skill called connectional intelligence.

Milionário do Conteúdo IA é o seu roteiro para criar conteúdo que converte e viraliza. Você pode escolher uma abordagem de alto volume, uma rota de qualidade premium ou encontrar seu ponto ideal em algum lugar intermediário. Em seguida, você transformará o conteúdo gerado por IA (texto, imagens, vídeos etc.) em uma fonte de renda sustentável, sem sacrificar sua integridade ou produzir conteúdo abaixo da média.

His code name is Nostradamus, and he’s an ancient alien super-intelligence awakened by pesky humans crawling upon his planet. He decides to use these low-grade morons, testing some, making the special ones his agents and sending them into Star Watch to make the military organization his own. It’s an insidious assault from within, run by a creature with fantastic predictive powers against what he considers an infantile species.

Most people are stuck in straight-line thinking. They see problems in isolation, chase quick fixes, and treat outcomes as immediate and unconnected. But the real world doesn’t work that way—it runs on systems. Interconnected causes, delayed effects, feedback loops, hidden incentives, and ripple consequences drive everything around us. This audiobook rewires your brain for systems thinking—one powerful shift at a time. You’ll get 100 clear, actionable strategies.

Este libro es para cualquiera que sienta la necesidad de reinventarse, de volver a participar o de mantener la curiosidad en un panorama que se transforma rápidamente. Ya sea que sea un jubilado que busca ingresos complementarios, un aprendiz de por vida hambriento de un nuevo desafío o alguien decidido a no quedarse atrás por la ola digital, estas páginas son para usted. Encontrará métodos prácticos y procesables, la mayoría de los cuales solo requieren su tiempo y creatividad, y descubrirá cómo la inteligencia artificial puede ser tanto un motor como un socio en sus nuevas empresas.

Welcome to the exciting world of AI-powered trading bots for executing options trades. In this subchapter, we will explore the fundamentals of AI and option trading, providing you with a solid foundation to begin your journey into the world of trading stocks and options. Whether you are a novice trader looking to learn the basics or an experienced investor seeking to leverage the power of AI technology in your trading strategies, this subchapter is designed to help you understand the key concepts and principles that drive success in the world of option trading.

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level.

Business intelligence (BI) has long been the practice of turning data into insights for decision-making. Now, with artificial intelligence (AI) in the mix, we can supercharge BI to unprecedented levels. AI-driven business intelligence refers to using AI technologies to enhance the way we collect, analyze, and interpret business data. Instead of just showing us what has happened (traditional BI’s forte), AI-powered systems can help predict what might happen and even recommend what to do about it.

Artificial intelligence is transforming how organisations operate, and charities risk being left behind as the technology advances exponentially. This playbook provides practical, actionable guidance for charitable organisations seeking to implement AI thoughtfully and effectively. Drawing from decades of experience working with leading UK charities and corporations, we offer a structured approach to help mission-driven organisations navigate the AI landscape.

A comprehensive guide to successful event management, this audiobook serves as a valuable resource for both beginners and seasoned professionals, equipping them with the tools needed to plan, execute, and evaluate memorable events. The guide takes listeners through a deep exploration of understanding their audience, conceptualizing resonant events, managing budgets, procuring vendors, effectively marketing, and embracing technology. It also emphasizes the power of networking and the importance of post-event evaluation for continuous improvement.

You're probably aware that generative AI can output quality text and create stunning images in seconds. But smart managers are now using gen AI for high-level work—problem-solving, driving innovation, strategic thinking, and dozens of other applications. Managers who develop their generative AI capabilities will soon be leaping ahead of those who don't. Fortunately, you can start today and see immediate results. The HBR Guide to Generative AI for Managers is packed with practical tips, prompts, and case studies to accelerate and improve countless aspects of your work.

Do you wish to know the secrets to influence people’s thoughts, feelings, and behavior? Do you wish that you could easily win over friends and leverage your relationships to get what you want? The solution to these problems is to learn the insidious persuasion techniques that are used by some of the most successful people in the world. Psychology of Persuasion is full of tricks and techniques that will have an immediate and tangible impact on your ability to influence people.