Business Leadership Management

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.

During his long business career, Donald Trump has known astonishing highs and lows. In Never Give Up, the world's most famous businessman talks candidly about his own biggest challenges, lowest moments, and toughest fights - and how he turned those setbacks into new successes.

David Green, the founder of Hobby Lobby and an unlikely leader, grew his company from a $600 startup to a $8 billion company that gives 50 percent of its profits away to fund initiatives all over the world. He blazed his own path in business, drawn not from business gurus but from the pages of Scripture. In this inspirational book, David Green challenges talented leaders with hearts committed to Christ to consider this question: What if God wants to use you to do a new, even greater work?

Drawn from a series of deeply revealing conversations with coauthor Steve Jamison, The Score Takes Care of Itself offers Walsh's best leadership principles illustrated by anecdotes from his entire career. Additional insights and perspective are provided by his son Craig Walsh. The book will delight football fans and guide the vast business audience eager to learn how Bill Walsh motivated individuals and crafted winning teams.

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Few would argue with the fact that on many fronts, we are a world in crisis. And there are two sides to every crisis, be it a leadership crisis, an economic crisis, an education crisis, or a moral crisis. The two sides to crisis are danger and opportunity. Robert Kiyosaki's new book, Second Chance: for Your Money and Your Life, uses the lessons from the past and a brutal assessment of the present to prepare listeners to see - and seize - the future.

In an audiobook that challenges everything you thought you knew, W. Chan Kim and Renee Mauborgne assert that tomorrow's leading companies will succeed, not by battling their rivals for market share in the bloody "red ocean" of a shrinking profit pool, but by creating "blue oceans" of untapped new market spaces ripe for growth.

Quick Leadership by Selena Rezvani equips you with modern, people-first strategies for leading in today's fast-moving, fast-changing workplaces. Forget outdated, top-down management―this book is packed with real-world tips that help you build trust, boost performance, and bring out the best in your team (without burning yourself out). Selena Rezvani, a renowned leadership expert and coach, guides listeners through simple, doable strategies that boost trust, inclusivity, and innovation—critical elements in a time when employees are demanding more purpose, autonomy, and respect in their work.

*Includes News Sections on Working with Virtual Teams and Leveraging Modern Technologies Enables project managers to understand priorities, maximize resources, and minimize risks in order to complete projects on time and on budget. For close to three decades, Fundamentals of Project Management...

In his comprehensive Starting a Business QuickStart Guide, Ken Colwell concisely presents the core fundamentals that all new entrepreneurs need to know to get started, find success, and live the life of their dreams.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

In this path-breaking audiobook, Chanakya’s 7 Secrets of Leadership, author Radhakrishnan Pillai delves into Chanakya’s Saptanga with the real-life example of D. Sivanandhan. Former Director General of Police, Maharashtra, and the archetype of an able administrator, Sivanandhan shares his guidelines for effective management, highlighting those that make him a dynamic leader.

Few would disagree that inclusion is both the right thing to do and good for business. Then why are we so terrible at it? If we believe in the morality and the profitability of including people of diverse and underestimated backgrounds in the workplace, why don't we do it? Because, explains Ruchika Tulshyan in this eye-opening book, we don't realize that inclusion takes awareness, intention, and regular practice. Inclusion doesn't just happen; we have to work at it. Tulshyan presents inclusion best practices, showing how leaders and organizations can meaningfully promote inclusion.

Your playbook for building a team that everyone wants to be on.We all want to lead a team with an inspiring culture - the team that every employee would love to join. When you lead this team, you attract the best talent, get top-producing results and grow individual contributors into future leaders.

Now nearing its 60th printing in English and translated into 19 languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world.

Operations management is a critical skill for all current and aspiring business leaders. Now, Operations Management for Dummies takes the guesswork out of this often-intimidating subject. Whether you are a professional just promoted into your first operations management job who needs to learn operations fast or your aim is to score your highest in an undergraduate or MBA operations management class, the plain-English, step-by-step information in Operations Management for Dummies gives you the critical toolkit for operations success.

“This book is one of the most worthwhile and immediately usable reads I have come across in a long time.” –Kiplinger Read by the author. Want to stand out from the crowd? We have studied 30,000 top leaders and have discovered the 12 habits they share that make them as rare as a unicorn...

Les meilleurs leaders ne perdent pas de temps à remuer ciel et terre. Ils savent cultiver leur tranquillité intérieure. Ils l’ont appris : plus ils sont tranquilles, plus ils sont performants. Que se passe-t-il lorsque votre montre glisse de votre poignet et tombe au fond d’un lac ? Vous vous agitez. L’eau se brouille. Vous vous énervez. Vous tombez sur les nerfs de tout le monde ! Et s’il suffisait de se calmer, d’attendre que l’eau redevienne limpide pour y voir plus clair?

Clayton M. Christensen is a professor of business administration at Harvard Business School. Michael E. Raynor is a director at Deloitte Research. Together, they outline an innovative plan that urges businesses to create disruption rather than fleeing from it. Named one of 2003's Best Business Books by Business Week, this book is a Wall Street Journal and New York Times best seller.

Scaling People is a practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward—including guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms—can be applied to companies of any size, in any industry.