Business Management Classes

Mercedes-Benz Driven to Delight revela el plan de acción que utilizó esta compañía en Estados Unidos para catapultar a la empresa al primer lugar en los rankings de estudios nacionales de satisfacción al cliente, al tiempo que mantuvo el crecimiento del negocio. Esta es la historia de cómo la organización supo identificar los deseos, necesidades y sueños de sus clientes.

In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes - Set the Foundation, Build Connections, Move with Purpose, and Harness Change - Stronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.

You see, most people think that social media is little more than a time-vampire sucking away attention from more important aspects of your business...but it doesn’t have to be that way. In fact, social media marketing needn’t take much more than an hour of your day. And whats more, your social accounts can be automated - allowing you to grow your brand, audience, and customer base on auto-pilot!

For decades people have been told the secret to success is a good education. But is it true? Many of the biggest names in the business world today never received a college degree. After much research and thought, Steve Lover concludes that confidence is the most important characteristic to determine success. However, even more important than developing your own confidence is the ability to ignite your employees’ confidence. The leader who knows how to do that creates a different kind of organization.

Standards are the foundation of our educational systems today. Fairness, rigor, and high achievement for all students are the focus of standards-based schools. Yet the standards movement means nothing if it does not improve student achievement in the classroom. In this revised edition, Dr. Reeves provides step-by-step guidance on how to design and implement standards-based performance assessment to make improved teaching and learning a reality in the classroom.

Dr. Bill Thierfelder knows what it takes to win. As a student at the University of Maryland he dominated the high jump, winning fame as an All-American and Irish national champion. Later he earned his doctorate in sports psychology. He became a private coach and mentor to the world's top athletes...and revealed to them his hard-won secrets for success.

Si la confiance comme la gomme diminue après chaque erreur, elle n'en est pas moins le carburant du management de terrain. Sans trop s'attarder sur les évidences philosophiques qui affirment qu'il n'est de collectif qui vaille sans confiance, Hervé Sérieyx décortique avec une enviable précision et son habituel talent les chemins, pratiques, écueils, efforts, obstacles qui jalonnent le parcours de la confiance. Car cette confiance dont on fait tant de cas est aussi utile que peu spontanée.

You're either an innovator or replaceable. You're either predator or prey. Taking lessons from ocean life - Small Fish, Big Pond shows business leaders how to outwit, outswim, and outlast competitors by playing to their own strengths. Small companies face tough competition from large established players. Small Fish, Big Pond unpacks the Futureproof Strategic Framework™ which delivers a proven process for entrepreneurs to build an authentic business that attracts top talent, delivers incredible client experiences, and outperforms competitors at every stage of growth.

How to climb the corporate ladder in the 21st century as a young manager and lead a successful team, even with little experience. What does it take to be a leader? Why do others get promoted, yet you have been in the same position for ages? Are you tired of being led by a bad manager–one who micromanages and creates a stressful and panic attack-enabling work environment–not to mention the red tape and bureaucracy? If you ask these critical questions, you are ready to lead.

Let me share a short story with you. When I was in high school, I had a new Spanish teacher who had never taught before. He came in and did not provide the class with any ground rules. He didn't explain his expectations for the class. He didn't explain his rules. He didn't explain to us what he wanted us to get out of the class. The students had no idea. It's almost like you were to go on a date and you didn’t know where you were going to take your date to eat, or if you wanted to go to see a movie or a play.

The Straight A Handbook was written out of a love for learning, scholastic achievement, professional success, and personal development. Dr. Chuback was raised from early childhood to greatly respect the importance of all of these worthy goals. Because the author has had an unusually lengthy and rigorous academic experience, which led to a challenging but equally rewarding career, he brings a rare expertise to the subject of academic excellence and the inner growth of the individual.

Make learning easier, more efficient, and more organized, and discover how to outpace, outthink, and outperform others. Think outside the box, and strategically accelerate your expertise with the tips and techniques presented in this book.

"Les jeux vidéos ont gâché ma vie. Il m'en reste deux." Mais non ! Stop ! Coupez ! Certes le numérique ne bouleverse pas que la conception de la vie ou des vies des adolescents, il met aussi à mal quelques "business model" que l'on croyait stables comme un taxi sur quatre roues. Mais l'arrivée massive du numérique dans la vie et l'économie n'est pas qu'une machine à produire des ruptures, c'est aussi une formidable pompe à opportunités.

This is a book that will show you how a business can be made out of something so common that you, I, and everyone else notices but fails to capitalize. Most importantly: this is a book that will give you a business idea that can be decided and worked upon. I'm sharing the successful business model that was tested by many entrepreneurs on the road to success.

"Dans un monde qui bouge, il vaut mieux penser le changement que changer le pansement", avait prévenu le regretté Francis Blanche. Pourtant dans notre montre qui bouge, le changement n'est pas toujours bien pensé. La conduite d'une démarche de changement dure plus longtemps que prévu, coûte plus cher que prévu ou est abandonnée pour revenir à l'état initial. Les bonnes intentions et l'engagement des décideurs, la pertinence du but recherché ne sont pas des garanties de succès

Le développement à l'international pour une entreprise française n'est pas une ligne droite. Il s'agit plutôt d'un slalom dans le brouillard que l'on ne peut réussir que si l'on sait où sont plantés les piquets. Dans une démarche méthodologique, Michel Montolio nous livre des repères précis, décrivant ce qu'il faut faire à chaque étape. Pour ceux qui veulent et aiment faire.

Bénéfice secondaire, la joie n'est pas seulement le carburant principal du bonheur, c'est aussi un facteur de performance individuelle et collective. Le mot "travail" vient de tripalium, instrument de torture. Le travail est souvent valorisé par sa pénibilité : si on a bavé, c'est que c'est bien. À mille lieux de cette approche classique et même antique, Hervé Franceschi nous montre que la bonne humeur, la joie, l'humour ne se contentent pas d'alléger le pesant fardeau du travail plus ou moins contraint, ils ouvrent le chemin si recherché et méconnu d'une performance durable.

Are you looking to learn the core elements of coaching in order to help take your performance, and, where applicable, that of your team or others around you, to the next level? Is your goal to coach in the areas of business, sport, personal development, or any other area of life?

A life coach is more than just being a good listener, you also need to be able to ask good questions to assess the problems your client may be having. You also need to be able to ask tough questions. Your goal as a life coach is to find the source of all of your client's problems so that you can effectively fix them and teach them at the same time how they can fix similar problems in the future.

Le leadership est devenu un sujet majeur du management tant il semble conditionner la performance du manager d'équipe. Avec quelques idées reçues peut-être un peu simplistes. Le leadership n'est pas une affaire de charisme ni même de technique de communication. Dominique Tissier nous montre qu'il s'agit d'abord d'une posture faite de courage et de discernement. Mais fort heureusement, le leadership, comme le chinois, ça se travaille et ça s'apprend. Développant ce qu'il appelle "l'intelligence de soi", Dominique Tissier nous livre quelques pistes concrètes pour développer son leadership.