Business Management

In the years following the publication of Patrick Lencioni's best seller, The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book. In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the five dysfunctions, using tools, exercises, assessments, and real-world examples.

Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to regain them. To crack the case, start thinking like a market detective. David Scott Duncan shows how in his entertaining story of Tazza, a fictional chain of cafes with declining sales and leaders urgently seeking to understand why.

The ultimate aim of any investment, company, or endeavor is good returns, which are the favorable results of deliberate planning, smart decision-making, and commitment. Achieving excellent returns calls for a mix of patience, expertise, and risk assessment whether in the financial, personal, or commercial domains. Investors in the financial sector look for favorable returns using stocks, bonds, mutual funds, real estate, and entrepreneurial projects among other sources.

Here for the first time, Hastings and Erin Meyer, best-selling author of The Culture Map and one of the world's most influential business thinkers, dive deep into the controversial philosophies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from his own career, No Rules Rules is the full, fascinating, and untold story of a unique company making its mark on the world.

Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger - think global - and turn Disney into a stronger brand in international markets.

The Fast Forward MBA in Project Management, 5th Edition: The Comprehensive, Easy to Read Handbook for Beginners and Pros is a comprehensive guide to real-world project management methods, tools, and techniques. Practical, easy-to-use, and deeply thorough, this book gives you the answers you need now. You'll find cutting-edge ideas and hard-won wisdom of one of the field's leading experts, delivered in short, lively segments that address common management issues.

Being a pastor is a complicated calling. Pastors are often pulled in multiple directions and must "become all things to all people" (1 Cor. 9:22). What does the New Testament say (or not say) about the pastoral calling? And what can we learn about it from the apostle Paul? According to popular New Testament scholar Scot McKnight, pastoring must begin first and foremost with spiritual formation, which plays a vital role in the life and ministry of the pastor. As leaders, pastors both create and nurture culture in a church.

Leadership in Christian Perspective brings the best of leadership theory and research together with biblical reflection and examples of leadership in action. Organized around "nine empowering practices," it integrates solid research in leadership studies with biblical and theological reflection on the leadership ideas that are most compatible with Christian faith, making it an important resource for professors and students in leadership and pastoral theology courses, pastors and church leaders, and Christian business leaders.

Blueprint to Business is the ultimate guide to becoming a successful entrepreneur. Best-selling author and CEO Mike Alden puts aside the rainbows and sunshine, gets real about what it takes to "make it", and gives you the real-world guidance you need to hear. Through anecdotes and advice, he shares his experiences along with those of other top founders and entrepreneurs to give you a realistic picture of what it takes to build a business. It's a bit of tough love, a healthy dose of reality, and a tremendously motivating guide to striking out on your own.

In business, the right behaviors matter. But getting it right is tricky. Even when we acknowledge the need to change what we do and how we do it, life has a habit of getting in the way, upsetting even the best-laid plans. And just how do we manage those situations that can provoke even the most rational among us into behaving in ways we would rather forget?

The pressures on organizations to change will only increase over the next decades. Yet the methods managers have used to strengthen their companies—total quality management, reengineering, right sizing, restructuring, cultural change, and turnarounds—routinely fall short. In Leading Change, Kotter identifies an eight-step process that every company must go through to achieve its goal, and shows where and how people—good people—often derail.

As Commander of the International Space Station, Chris Hadfield captivated the world with stunning photos and commentary from space. Now, reading from his first book, Chris takes listeners deep into his years of training and space exploration to show how to make the impossible possible.

First released in 1993, John C. Maxwell’s now-classic work revolutionized the way leaders are made. In this thoroughly revised and updated edition, Maxwell includes two new chapters to include the leadership insights and practices he has learned in the decades since the first edition so that you’ll receive everything you need to take a significant step in your leadership journey.

We've combed through hundreds of Harvard Business Review articles on leadership and selected the most important ones to help you maximize your own and your organization's performance. HBR's 10 Must Reads On Leadership will inspire you to: motivate others to excel, build your team's self-confidence in others, provoke positive change, set direction, encourage smart risk-taking, manage with tough empathy, credit others for your success, increase self-awareness, and draw strength from adversity.

Leadership teacher Kelly Wendorf offers a new approach to leading and living inspired by two profound sources of ancient wisdom: original peoples and Equus (the horse), grounded in evidence-based principles of neuroscience. In her groundbreaking EQUUS training program, Wendorf teaches a way of leadership modeled on a 56 million-year-old system of the horse herd - a path that has allowed humans and horses alike to survive the kinds of global and societal threats we now face, such as climate change and mass extinction.

In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken - and the perception will build that crime in that neighborhood is out of control. The same principle applies to business.

Best-selling author and scholar Michael Roberto presents a thorough investigation of organizational obstacles to creative thought. Highly relevant to the growth crises many enterprises face in today's economic landscape, this book examines how to break barriers to spark creativity and foster new ideas.

Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement.

For the last several years Adm. James Stavridis and his co-author, R. Manning Ancell, have surveyed over 200 active and retired four-star military officers about their reading habits and favorite books, asking each for a list of titles that strongly influenced their leadership skills and provided them with special insights that helped propel them to success in spite of the many demanding challenges they faced. The Leader's Bookshelf synthesizes their responses to identify the top 50 books that can help virtually anyone become a better leader.

Douze techniques efficaces pour améliorer ses prises de parole, savoir convaincre et négocier, désamorcer les conflits... Comment réussir à surmonter son anxiété pour captiver et convaincre un auditoire ? Quelles techniques adopter pour pitcher une idée, éveiller l'intérêt de ses interlocuteurs et susciter l'adhésion ? Quels réflexes acquérir pour instaurer et entretenir des échanges constructifs avec ses collaborateurs ou son manager ?