Business Problem Solving

Un guide pratique et accessible pour apprendre à utiliser le diagramme d'Ishikawa ! Le diagramme conçu par le professeur Kaoru Ishikawa est un outil précieux de gestion de la qualité qui distingue les causes et les effets d'un problème survenu dans une entreprise. Prenant la forme d'un poisson à arêtes, cette représentation graphique donne une meilleure visualisation de la hiérarchie des causes pour vous aider à identifier plus clairement les sources de la difficulté.

Make Time es un manifiesto encantador, una guía amigable que nos ayudará a encontrar la con¬centración y la energía en nuestro día a día. Se trata de dedicar tiempo a lo realmente importante fomentando nuevos hábitos y replanteando los valores adquiridos fruto de la actividad frenética y de la distracción.

The New Restaurant Manager is for new managers who want to avoid the mistakes that most beginning managers make. This refreshing how-to guide is written in a practical, down-to-earth style, like having coffee with your mentor.

Are your employees getting the most productivity out of their workdays? Do they come in to work smiling, enthusiastic about the day ahead of them and willing to be there to help in any way they can? Are there often conflicts or tension between workers, or maybe, even between you and your employees? These are all reasonable questions to consider, since you might as well wave good-bye to your company if you’re experiencing management issues and aren’t seeing improvement in the methods you try.

While it may not occur to us on a daily basis, there is a widespread cultural tendency toward quick decisions and quick action. Though the root cause is by no means malicious, we have begun to reward speed over quality, and the negative effects suffered in both our personal and professional lives are potentially catastrophic. Best-selling author and Chief Envisioner Dan Pontefract offers the solution to this predicament with what he coins "Open Thinking".

Mental models help you filter information, which allows you to see things more clearly and make better decisions. Mental models are also a shortcut to finding the quickest and the best route to solve your problems, whether work-related or personal. The beauty of mental models is that their variety is virtually infinite, and they help you come up with solutions for just about any issue.

Are you tired of being told to stop overthinking? What if your overthinking could be your greatest asset? 'The Beautiful Mess: How to Think Too Much and Still Win' offers a rebellious take on harnessing your thoughts for creativity, empathy, and strategic insight.

When a manager is pressed to find a project manager for an important client, he looks to Rhett Sero, our to-be hero. He introduces Rhett to Heda Heldenmacher, a noted project management consultant. Designed to increase success, this book is for accidental and new project managers, beginning project management learners, and those exploring project management careers or looking for a refresher. Told in the form of a business fable, concepts are put in everyday terms and stories make it more memorable.

Change for Good is a new system for making social change through business that reflects Paul’s experience over the last 35 years. One of the core principles of Change for Good is including people with lived experience of social problems in identifying promising solutions and collaborating to bring these solutions to life. This methodology can create impactful and sustainable social change in society in ways that aren’t possible when executives make decisions in their boardrooms that are intended to impact the lives of vulnerable people.

Maintenance is what keeps everything going. It’s what keeps life going. Yet it’s also easy to shirk or defer—until the thing breaks, the system falters, and everything stops. The apparent paradox is profound: Maintenance is absolutely necessary and maintenance is optional. The first in a multi-volume work, Maintenance: Of Everything, Part One offers a comprehensive overview of the civilizational importance of maintenance. The book begins with a dramatic contest of maintenance styles under life-critical conditions:

At this moment, rogue waves are forming under your business. Emerging technologies, changing demographics, the data economy, automation, and other trends are crashing into each other. When they converge, they’ll produce sea changes that sink companies and wash away entire industries overnight. If your competitor can’t ride out the next wave and you can, you win. Jonathan Brill - a renowned expert on resilient growth and decision-making under uncertainty - shows you how to prepare your business to survive and thrive through the most radical upheavals.

Making good decisions quickly is what marks out truly great leaders from the rest of us. Decision-making is one of the most sought-after skills today, but most of us have never been taught, but one most of us have never been taught. Aged 19, I went off-piste snowboarding, way before I had the skills or experience to do so, and very quickly found myself hurtling towards the edge of a cliff face on sheet ice. Within minutes, I was literally hanging onto a boulder for dear life, with my legs dangling over the precipice.

Filled with logical yet counterintuitive answers to ordinary and extraordinary problems - whether it be buying a new home or pivoting a failing business model - Mudd's HEAD (High Efficiency Analytic Decision-making) methodology provides listeners with a battle-tested set of guiding principles that promise to bring order to even the most chaotic problems, all in five practical steps.

Family businesses—from massive corporations like Walmart to the mom-and-pop store on your local street—have always been a vital part of the American life and economy. But as these family-owned companies evolve and grow, so too do their unique difficulties and the need for dynamic leadership. And as more women rise into leadership roles within commonly male-dominated organizations, challenges abound in already tense environments, where family members also happen to be one's coworkers—and superiors.

No matter what your business niche is, there’s one thing to work on if you want to see success… and that’s your mindset. Entrepreneurial success isn’t about what you do… It’s about how you think. You need the psychological know-how to rewire your brain and develop the skills you need to make a success of any business venture you put your mind to… and you need a collection of effective strategies to make sure you don’t lose sight of the prize or burn out in the process.

In today's fast-moving Information Age, traditional business-planning tools are rapidly becoming obsolete. Yet the competitive, ever-changing marketplace demands that executives move quickly or risk becoming relics. Here's how the world's top executives use chess tactics to thrive in the face of incalculable complexities and unexpected change.

Outsmart Every Argument: Learn to Spot Flaws in Thinking with Ease. Made to bring each fallacy to life, this audiobook makes even the trickiest concepts easy to understand and impossible to forget. Ever feel trapped in an argument, knowing something’s off but not having the words to explain why? Tired of losing debates or falling for smooth-talking nonsense? This audiobook is your ultimate solution.

In Critical Thinking Mastery, you’ll learn how to sharpen your logic, outsmart mental traps, and strengthen your decision-making skills in a world full of noise, misinformation, and emotional pressure. You’ll discover the science behind how your mind works—and how to take control of it. From recognizing faulty logic and resisting manipulation to applying powerful mental models that top performers use, this audiobook gives you the tools to think with clarity, confidence, and purpose.

ABC Hurricane Shutters, a Florida-based company, was on the verge of Chapter 11 bankruptcy, having recorded losses in each of the preceding three years. In From Red to Black: A Business Turnaround, Robert S. Curry shares his thought process, action steps, and profit improvement recommendations throughout his turnaround engagement at the shutter company. After Bob’s first meeting with the owner, he developed a detailed plan for recovery and was engaged the next day. Within four months, the company had made a complete turnaround with nearly every “must-do” completed.

What if you could reignite your childhood creativity in a systematic way, to overstep self-imposed limitations and to discover what you are really capable of achieving? It's all here at your fingertips. Defy conventional wisdom and give reign to your imagination for success in your business and your life.