Business Relationship Management

Imagine a world where you effortlessly glide through your to-do list, where your mind is a sanctuary of calm amidst the chaos, and where your productivity soars to new heights. This isn't a fantasy; it's the power of mastering focus and concentration. This book serves as your comprehensive guide to achieving precisely that—a state of focused attention that propels you towards success and well-being.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

Y cómo de esta decisión dependerá que se te abran las puertas de todo lo que deseas. En este libro encontrarás un camino sencillo para tomarla con certeza: recomendaciones muy poderosas para relacionarte con tu ropa y así comunicarte a través de tus prendas, mientras gozas de los beneficios de sacarle provecho a lo que la naturaleza te dio.

In Cowgirl Power, advertising CEO and cowgirl Gay Gaddis shares insights and examples for women to lead like fearless, risk-taking cowgirls: enhance and exude confidence, developing personal power on all fronts. As the owner of one of the largest female-owned independent agencies in the U.S. and former chairman of C200, one of the country’s top women’s business organizations, Gay Gaddis knows a thing or two about empowerment. Gay’s secrets of success have roots in the spirited strength of real cowgirls who were fearless risk-takers in everything they did.

Women today are working, juggling, achieving, succeeding, and beating expectations at every turn - and they are less happy than ever. Which is why they're turning to the expert who has helped millions of people find, focus on, and benefit from their strengths. From his decades of research at the Gallup Organization to years of walking business executives through the "strengths revolution," Marcus has gained an international reputation for practical, realistic, and life-changing advice.

Successful leaders build and maintain productive, mutually-beneficial relationships - inside and outside of their organizations. They purposefully shape workplace culture that retains talent, cultivates innovation and supports the organization's goals. And they achieve excellence in teamwork and organizational execution - the nuts and bolts of collaborative action that actually produces desired results.

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies, encouraging positive mindsets and building stronger and happier workforces. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes, the book emphasises simple and practical ways for dealing with conflict situations.

Are you a good boss - or a great one? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager.

Understand your real value - you're worth more than you think! Anyone can look successful with the right watch on their wrist or car parked in the driveway - but what is real success, and how much are you really worth? In this fascinating, liberating audiobook, best-selling author Rob Moore takes you back to basics and examines how to realise your real value - your self-esteem, your ambitions, your reputation and your income.

The truth is you can get anything you want, but first what you ultimately need is a new way of goal setting that will guide you to work toward success in flow and harmony. It's about setting goals that align with our business ambitions and our personal growth needs. Just like yin and yang, we need both elements to create harmony in life. This book is for you: ambitious woman who wants to become successful, but you want to do it the right way.

Master negotiator and New York Times bestselling author of You Can Negotiate Anything Herb Cohen says, "Negotiation is the game of life." With his signature humor and self-deprecating style, Cohen explains how to learn powerful yet subtle negotiating ploys to help in business, career, and even family relationships. With his extensive international negotiating experience and unique presentation style, Herb offers this essential guide to the art and practice of negotiation in the 21st century.

Being successful in business and in life is rarely an accident. People who win tend to have similar qualities and mindsets. A winner’s mentality includes an affinity for the positive and a resilience against setbacks. Do you have these qualities yet? This program is designed to help ingrain a winner’s mentality into your thought process so that you can win in business and in life naturally.

In this follow-up to his best-selling The 80/20 Principle, the power law that helped hundreds of thousands achieve more by doing less, Richard Koch puts science to work, applying 92 other natural laws to promote the "science of success" within the ever-changing world of business. What does Charles Darwin's theory of natural selection prove about developing a niche product line? How can Isaac Newton's laws of motion and gravity help in a crowded marketplace?

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

Looking to improve communications in your work force in the coming year? Then Communicating with the 5 Generations in the Workplace is the book for you. Generational diversity is the root cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly, it erodes valuable relationships in the workplace.

A captivating story that will help you find your purpose and leadership in life. Although he’s one of the most successful high school basketball coaches in Kentucky’s history, Steve Rocker, for the first time in his life, is falling short of expectations. His players have lost their will to win, their love for their teammates, and their passion to play. Coach Rocker’s motivational methods that have always worked before - and have resulted in his success - are now failing, and he doesn’t know why.

In this widely popular book, David Horsager presents the ultimate guide to earning, maintaining, and even rebuilding the most critical factor of every business relationship—trust. In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made...

In How to Negotiate Anything, Anywhere, Cohen demonstrates—in an entertaining way—how to negotiate with savvy. Using humorous lessons and insightful anecdotes—and even employing apt imitations of famous personalities and personal acquaintances—Cohen communicates different negotiating strategies and how they can be used.

The world has made major leaps and bounds in the area of gender equality, but we have a role to play in pushing this narrative forward. We have to play a role in changing our own world. So if you are no longer prepared to sit back and accept second-best as your only option, then Confidence and Assertiveness for Women is the resource for you. Created from the perspective of a woman who found herself taking a back seat to others for far too long and decided, instead, to take control of her destiny, this book is a collection of actionable strategies for confidence-building.