Business Relationship Management

A Gallup study found that 50 percent of resigning employees did so "to get away from their manager". The ones who don't quit become disengaged, creating a negative work environment costing US companies billions in lost productivity, each year. Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate tactical empathy to create a more productive environment.

Do you find yourself hoping that someday, life will be less hectic? One day, you say, you’ll finally have time for the activities that you love–writing that book, completing that triathlon, traveling with friends. But if the COVID-19 pandemic has taught us anything, it’s that life is unpredictable. If we’re not careful, dull, unfulfilling tasks can quickly occupy our precious hours, derail our best-laid plans, and make life feel like a slog.

Become a better leader by improving your emotional intelligence. Best-selling author Daniel Goleman first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's best-selling HBR articles.

At Your Best gives you the strategies you need to win at work and at home by living in a way today that will help you thrive tomorrow. Influential podcast host and thought leader Carey Nieuwhof understands the challenges of constant pressure. After a season of burnout almost took him out, he discovered how to get time, energy, and priorities working in his favor. This approach freed up more than one thousand productive hours a year for him and can do the same for you.

Whether your vision of an ideal career is starting your own business, rising to a different position within your current company, or landing your very first job, Quantum Success will help you make the prosperity and fulfillment of your dreams a reality. Through her accessible, empowering writing, Christy Whitman shares the fundamental principles that she’s discovered after more than 20 years of studying universal forces - such as polarity, alignment, resonance, momentum, and magnetism - and explains how to harness these forces to optimize your wealth and career.

Whether you're a leader of ten, a hundred, or many more, there's no one more important to lead than yourself. If you're not leading yourself, why would anyone else want to follow you? Ryan Leak speaks to thousands of leaders every year, and he has learned that the most successful people have taken ownership of their own development—and in order to realize your potential, you need to fully understand yourself.

Negotiation is a skill that can bring you vast success in all aspects of your life. When you're a skilled negotiator, you can get the best possible price on everything you purchase or sell, and you can deal with salespeople or clients.

There is a crisis of leadership in our world. And when leaders don’t lead well, everyone in their stead suffers the consequences – themselves included. Production is not what it could be; progress is not what it could be; profits are not what they could be, because leaders are not what they could be. To introduce a new kind of leadership – leading from the soul – Karl Martin welcomes us into four spaces to guide our daily rhythms: The Cave, the Road, the Table, and the Fire. Each space will advance the project – and that project is you.

Building confidence is essential to fighting imposter syndrome and silencing your inner critic. Do you doubt your abilities and feel like a fraud in your own life? There are five common competence types of imposter syndrome. The perfectionist, the superwoman/man, the expert, the natural genius, and the soloist. Learn to change these negative thought patterns and replace them with positive ones. Find validation from within and surrender to not knowing everything. Fight the fear of looking incompetent and know that there is strength in asking for help.

Leadership expert and New York Times–bestselling author John Maxwell offers powerful principles for connecting with others so you can lead them well. This practical guide to fostering relationships in all areas of life equips you to tap into the most precious resource of all: people.

"Guide to Starting Your Own Business: Unlocking Entrepreneurial Success with Proven Strategies for Building a Thriving Small Business Empire" is the definitive roadmap for aspiring entrepreneurs ready to transform their visions into reality. This essential guide offers more than just step-by-step instructions; it provides a holistic approach to business creation, designed to equip you with the mindset, skills, and strategies necessary to flourish in today's competitive market.

A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. For many years, two approaches to negotiation have prevailed: the "win-win" method exemplified in Getting to Yes by Roger Fisher, William Ury, and Bruce Patton; and the hard-bargaining style of Herb Cohen's You Can Negotiate Anything. Now award-winning Harvard Business School professor Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match real world realities.

What's true for training great trial lawyers is true for all winning presenters. According to renowned trial attorney and best-selling author Gerry Spence, presenting a case before decision makers is not simply a technique, but an occasion for summoning your deepest reserves to advocate on behalf of something crucial.

In Boundaries for Leaders, Dr. Henry Cloud gives leaders the tools and techniques they need to achieve the performance they desire - in their organizations and in themselves. Drawing on the latest findings from neuroscience, Dr. Cloud shows why it's critical for leaders to set the conditions that make people's brains perform at their highest levels. How do great leaders do this? One way is through the creation of "boundaries" - structures that determine what will exist and what will not.

Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.

In this book, Vanderkam reveals the seven counter-intuitive principles the most time-free people have adopted. She teaches mindset shifts to help you feel calm on the busiest days and tools to help you get more done without feeling overwhelmed. The strategies in this book can help if your life feels out of control, but they can also help if you want to take your career, your relationships, and your personal happiness to the next level. Vanderkam has packed this book with insights from busy yet relaxed professionals, including "time makeovers" of people learning how to use these tools.

After eight books, many of them best sellers, A Game Plan for Life is the one closest to John Woodens heart: a moving and inspirational guide to the power of mentorship. The first half focuses on the people who helped foster the values that carried Wooden through an incredibly successful and famously principled career, including his college coach, his wife, Abraham Lincoln, and Mother Teresa.

What’s the difference between a dreamer and someone who achieves a dream? According to best-selling author Dr. John Maxwell, the answer lies in answering 10 powerful, yet straightforward, questions. Whether you’ve lost sight of an old dream or you are searching for a new one within you, Put Your Dream to the Test provides a step-by-step action plan that you can start using today to see, own, and reach your dream. Dr. Maxwell draws on his 40 years of mentoring experience to expertly guide you through the 10 questions required of every successful dreamer:

You’re never too young to learn the language of money… and the lessons that his rich dad taught Robert. Like it or not, money is a part of our everyday lives and the more we understand it, the better the chance that we can learn to have our money work hard for us - instead of working hard for money all our lives. That starts with learning the language of money. This book, created from the international bestseller Rich Dad Poor Dad, shares Robert’s inspiring person story but teaches how to make smart choices.

Sportswriter Sally Jenkins has spent her entire adult life observing and writing about great coaches and athletes. With her engaging and expert prose, she has helped shape the way we view these talented sports icons. But somewhere along the line, she realized, they had begun to shape her. Now, she presents the astonishing inner qualities in these same people that pushed them to overcome pressure, elevate their performances, and discover champion identities.