Business Relationship Management

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

Millions of people are afraid of work. The situations they fear may be different: public speaking (e.g., presentations and speeches), meetings, conference calls, new assignments, performance reviews, promotions or praise, client consultations, team projects, and so on. But the feeling is often the same: some combination of obsessive worry, fear of being noticeably nervous, clammy hands, racing thoughts, sweating, blushing, heart palpitations, trouble breathing, and more.

Don't waste a minute: 1,440 minutes. That's how many minutes there are in a day. How are you spending those precious minutes? Do you feel drained at the end of the day or look back and can't figure out where the time went? If you're not feeling fired up and fueled by your lists, Paula Rizzo, best-selling author and Emmy-award winning television producer, delivers the solution in Listful Living. You can learn to tap into your own productivity style to get more done; curate your list making to best serve the lifestyle you want to lead, and more.

Y cómo de esta decisión dependerá que se te abran las puertas de todo lo que deseas. En este libro encontrarás un camino sencillo para tomarla con certeza: recomendaciones muy poderosas para relacionarte con tu ropa y así comunicarte a través de tus prendas, mientras gozas de los beneficios de sacarle provecho a lo que la naturaleza te dio.

"How To Instantly Connect With Anyone" shows you how to be one of those lucky few, so you, too, can meet new people and converse with confidence; be credible and charismatic in every social and business situation; make friends and important contacts wherever you go; and command the respect of everyone you meet.

Women today are working, juggling, achieving, succeeding, and beating expectations at every turn - and they are less happy than ever. Which is why they're turning to the expert who has helped millions of people find, focus on, and benefit from their strengths. From his decades of research at the Gallup Organization to years of walking business executives through the "strengths revolution," Marcus has gained an international reputation for practical, realistic, and life-changing advice.

Successful leaders build and maintain productive, mutually-beneficial relationships - inside and outside of their organizations. They purposefully shape workplace culture that retains talent, cultivates innovation and supports the organization's goals. And they achieve excellence in teamwork and organizational execution - the nuts and bolts of collaborative action that actually produces desired results.

This book was born out of the wake-up call I received from God in 2016. He said to me, "Emmanuel, you are not disciplined enough for where I am taking you to." Before then, I didn't see myself as an undisciplined person. Even though I understood God was not saying I lacked discipline, this assessment set me on an exploratory journey to find out what discipline really means and how I can enhance my discipline.

The Quick-Step Handbook to Improved Listening Skills and How You Honor Others in Listening. Not a complicated textbook - this simple handbook explains the 20 key protocols necessary for active, purposeful listening. There is tremendous power in listening, and being a better listener can elevate your status among those around you, mitigate many a drama, and instill a sense of esteem in those to whom you listen.

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies, encouraging positive mindsets and building stronger and happier workforces. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes, the book emphasises simple and practical ways for dealing with conflict situations.

Are you a good boss - or a great one? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager.

Understand your real value - you're worth more than you think! Anyone can look successful with the right watch on their wrist or car parked in the driveway - but what is real success, and how much are you really worth? In this fascinating, liberating audiobook, best-selling author Rob Moore takes you back to basics and examines how to realise your real value - your self-esteem, your ambitions, your reputation and your income.

The truth is you can get anything you want, but first what you ultimately need is a new way of goal setting that will guide you to work toward success in flow and harmony. It's about setting goals that align with our business ambitions and our personal growth needs. Just like yin and yang, we need both elements to create harmony in life. This book is for you: ambitious woman who wants to become successful, but you want to do it the right way.

Master negotiator and New York Times bestselling author of You Can Negotiate Anything Herb Cohen says, "Negotiation is the game of life." With his signature humor and self-deprecating style, Cohen explains how to learn powerful yet subtle negotiating ploys to help in business, career, and even family relationships. With his extensive international negotiating experience and unique presentation style, Herb offers this essential guide to the art and practice of negotiation in the 21st century.

Being successful in business and in life is rarely an accident. People who win tend to have similar qualities and mindsets. A winner’s mentality includes an affinity for the positive and a resilience against setbacks. Do you have these qualities yet? This program is designed to help ingrain a winner’s mentality into your thought process so that you can win in business and in life naturally.

Best-selling author Bill George ( True North) and longtime corporate executive Doug Baker have participated for decades in a unique small group of peers dedicated to personal growth and leadership development. In this book they provide the first practical guide - including detailed instructions, rules, and resources - for anyone to start and manage such a group on their own.

Il est de bon ton, à notre époque, d'affirmer qu'il ne faut vivre que de ses passions...

When you speak do others listen? Does your message land? Do people act upon your words? In business and in life, great communication is the key to getting exceptional results. If you want to be more persuasive, have more gravitas, and build better relationships this audiobook will show you how. Starting his career as an actor, author Dominic Colenso starred alongside some of the UK's most famous performers. He now works with businesses around the world, helping individuals and teams take centre stage and deliver outstanding performances.

In How to Negotiate Anything, Anywhere, Cohen demonstrates—in an entertaining way—how to negotiate with savvy. Using humorous lessons and insightful anecdotes—and even employing apt imitations of famous personalities and personal acquaintances—Cohen communicates different negotiating strategies and how they can be used.

Feeling overwhelmed, exhausted, and short-tempered at work—and at home? Then you may have too much stress in your life. Stress is a serious problem that impacts not only your mental and physical health, but also your loved ones and your organization. So what can you do to address it? The HBR Guide to Managing Stress at Work will help you find a sustainable solution. It will help you reach the goal of getting on an even keel—and staying there.