Business Relationship Management

Your style is perfect for you. Public speaking coach to the C-suite Bill Hoogterp reveals proven tips, techniques, and exercises to amplify your effectiveness as a speaker and communicator. He explains how the brain processes information, what people respond to, and how to hold the audience in the palm of your hand. Great public speaking can be learned. Hoogterp's unique method turns fear into fun and tells you how to be your natural, authentic, unique self - and deliver your perfect presentation for any audience each and every time.

In our post-hustle culture, post “Boss Babe” era, when the pandemic and “Quiet Quitting” have ushered in a major work-life reckoning, women everywhere are seeking ways to put self-care first—and find relatable alternatives to modern “exclusive” wellness practices. Now authors Christina Kelmon and Ann Murray Dunning turn decades of ancestral knowledge, personal lore, and cutting-edge research into a one-of-a-kind book that can help you learn time-tested, simple habits and rituals based on natural living.

Conflict is everywhere—in our homes, at work, on our social media feeds. But conflict isn't inherently bad. in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In The Secret to Getting Along (And Why it's Easier Than You Think!), attorney Gabrielle Hartley brings more than two decades of divorce mediation experience to helping you learn how to resolve conflict in ways that strengthen your relationships, reflect your values, and lead to positive outcomes for everyone involved.

This how-to guide provides 30 quick-and-dirty action plans for overcoming 30 bad habits that are sabotaging your time management. Each habit is investigated to reveal its common triggers and explore how it cripples your productivity. You'll also receive a step-by-step blueprint for defeating each bad habit and reclaiming your time, clarity, and confidence in the process. The 30-Day Productivity Plan - VOLUME II is filled with actionable advice you can put to use IMMEDIATELY to triple your productivity.

People are prone to be limited by their resources and available means, as well as the problems and situations in which they live. This general problem keeps people's dreams on the launch pad throughout their lives. A lot of people on our planet live in constant expectation of more resources or some form of miraculous breakthrough. In this audiobook, you will find other stories of people known to all of us who have risen from the very bottom and have achieved outstanding success. As soon as you understand the golden rule of achieving a dream, nothing will be impossible for you.

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

Dale Carnegie's unique and powerful approach to leadership training is based on wisdom and expertise gained from developing leaders longer than any other professional development organization. Lead! is for new or experienced leaders alike who want to be more effective at motivating and inspiring their teams. This book is designed from the proven Dale Carnegie Leadership Success Model and Dale Carnegie's Human Relationships Principles to help you understand tools and techniques to address common leadership challenges....

At the highest level of any pursuit, the difference between the two top performers in a contest is always mental. One holds it together - while the other falls apart. The same is true in business. Whether you are confronting a crisis, making a pitch, negotiating a deal, or facing a deadline, your mindset can give you the edge. When the Pressure's On brings peak performance principles to the boardroom, revealing five core mental skills that enable professionals to excel while under duress.

Curating your life means selecting those activities that are most important, meaningful, and joyful for you and fiercely focusing your energy on those endeavors. It also means putting a whole bunch of stuff in the back room, to be reconsidered at another time. Curating your life means sorting your activities into three categories: the things you are not going to do, at least not right now; the things you will be mediocre at; the things you will be great at. This is not simple. But the payoff is amazing. Living a well-curated life is doable.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

If you want to learn how to improve your leadership skills and discover the secrets behind a successful leader, give this audiobook a listen to find out how emotional intelligence can help you.

Pourquoi une 8e habitude ? Parce que les habitudes d'efficacité ne suffisent plus pour affronter les défis du XXIe siècle.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Adults on the autism spectrum rarely have access to services once they age out of the school system. Many on the spectrum struggle with forming and building relationships, finding and maintaining jobs, and managing their day-to-day lives. Life Coaching, specifically for adults on the spectrum or anyone who considers themselves neurodivergent, can provide individuals, other coaches, parents, and professionals the tools and skills necessary to guide people to success.

This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions.

New York Times bestselling author, humorist, and speaker Michael Perry delivers real-world lessons on leadership, creativity, resilience, and entrepreneurship. Entertaining and fundamentally useful no matter the form of art or business you pursue, Improbable Mentors & Happy Tangents is a masterclass in identifying unexpected opportunities and concludes with a chapter titled, “The Most Improbable Mentor Move of All.” This witty and insightful book details how unlikely encounters shape creativity, business, and life.

Never Say Sell explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights into how key rainmakers at firms like Accenture and IBM drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.

Complex problems demanding innovative solutions require the collaboration of the best minds. Most leaders work hard to inspire their teams to peak performance; yet, too often, friction is high and trust is low. But there are the stellar exceptions. Dr. Jeb Hurley spent years walking together with today’s team leaders experiencing what was and wasn’t working on the front lines. Team Relationship Management looks at team leadership and superior team performance through the lens of behavioral science, focusing on the behaviors that inspire trust and peak performance on teams.

Even in challenging times, business goes on and the demand for innovative solutions requires the collaboration of the best minds across networks of teams. Many of these teams are now working remotely, compounding the complexity and frustrations. Most leaders work hard to inspire their teams to peak performance; yet, too often, friction is high and trust is low, resulting in unnecessary stress and disappointing performance.

Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together. Yet many leaders prioritize potential relationships and take established ones for granted. They shouldn't. Research reveals that these core relationships are often the weakest...and can prove more vital than missed networking opportunities.