Business Relationship Management

Scientific research has found that your ability to resist the damaging effects of stress - your hardiness - can reduce stress-related illness and strengthen your ability to thrive under pressure. Hardiness, written by respected clinical and research psychologists, will help develop your psychological hardiness which, in turn, enables you to enjoy more of life's rewards. Mastering the 3 C's of hardiness - commitment, control, and challenge - is essential to increasing hardiness and responding effectively to stressful situations.

Owning a business is tough; so is being married. Finally, an audiobook that will help you navigate through many of the main problems married couples face when they become business partners. Things like lack of direction, mixing roles, ineffective communication, and poor money management are a tried-and-true formula for disaster. Stop fighting over the business and putting that added stress to your marriage! Business owners who implement these strategies are able to grow their business and strengthen their marriage simultaneously.

From a novice translator to CEO of the champagne house Veuve Clicquot North America, Mireille Guiliano shares her insights and experiences on how to work well. Whether it's balancing career and personal life, the pros and cons of risk taking, qualities of leadership, mentoring, the undervalued art of communicating, passion, etiquette, or style, Guiliano gives us a refreshing guide filled with advice that every working woman will need in today's economic climate.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Puoi lavorare meno ma lavorare meglio? Varie ricerche che arrivano da tutto il mondo affermano che la settimana lavorativa ridotta può aumentare benessere e produttività dei dipendenti. Lavorare fino all'esaurimento non migliora la qualità del lavoro, anzi peggiora le prestazioni portando con se i problemi di stress e burnout. Alcune ricerche mostrano che spesso lavoriamo di più di quanto pensiamo aggiungendo più ore di lavoro di quanto è necessario.

To succeed in business today, you must be strong, smart, competitive, resilient, tenacious, and fearless. If you want to be heard at work, you must speak up. If you want to drive change, you need an action plan. If you want to keep your job in an increasingly competitive world, you must show on a daily basis how you add value to your company. In short, if you want to succeed, you need good, old-fashioned backbone.

Are you a working mother who feels frazzled and frenetic? This book is for you! Research shows that working mothers experience up to 40% more stress and that women’s happiness has been declining since the 1970s.

Startup Playbook for Teen Entrepreneurs by Angela Winter is an empowering guide designed for the next generation of innovators and changemakers. Drawing from years of entrepreneurial insight, Angela takes listeners on a step-by-step journey, transforming big dreams into actionable ventures. Whether you want to launch a passion project, earn extra money, or build something that leaves a lasting impact, this playbook covers everything from brainstorming ideas to scaling and exiting a venture.

In The Purposeful Planning Method, Matt East, one of the world's leading experts on productivity and high performance, reveals how to spend more time on the projects, activities, and relationships that are most important and meaningful to you. If you've struggled with planning your day in the past, the problem isn't you. It's your system for planning.

Since 2016, Josh Keating has been the director of operations for Medical Solutions, Inc., a pharmaceuticals research company. His biggest unplanned challenges now come before him in 2021: a global pandemic and the devastating news that Dr. Lynn Ann Marconi, the current CEO of Medical Solutions and Keating’s life partner, is missing. Dr. Marconi was planning to host a major announcement following a plane flight she took to Los Angeles. The composite of an authentic leader will be discussed and challenged from the leadership gene discovered by her partner and employee, Josh Keating.

A new way of understanding language provides a powerful new foundation and a new set of tools for designing and re-designing your life, at home and at work, and everywhere in between. This is especially relevant for everyone seeking meaningful change in their lives, as well as those for whom building and maintaining mutually-beneficial relationships is important. And it's particularly useful for leaders, managers, salespeople and anyone else who "gets paid to have effective conversations"!

This "Become A Great Leader" sleep learning program was designed to assist the listener in enhancing self-thoughts related to powerful leadership skills, interpersonal effectiveness, career confidence as well as personal confidence and building integrity. Some say that we are the sum total of what we surround ourselves with. For example, what we choose to watch on television, listen to on the radio, who we choose to surround ourselves with, and even the thoughts we think.

Are you tired of overthinking every little decision, only to find yourself paralyzed by indecision and self-doubt? Do you lie awake at night, your mind endlessly churning, worrying about things that ultimately don't matter? If so, it's time to break free from the mental jail of overthinking and start taking massive action toward your goals. Imagine waking up each morning with a mind that feels refreshed, calm, and laser-focused on the tasks that truly drive your success.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

Are you feeling stuck in your career—working hard but not moving forward? Do you want to stand out, earn more, and finally build a career that excites you? If so, The Career Growth Blueprint is exactly what you’ve been looking for. In this practical and empowering guide, career strategist Alexander J. Whitfield shares proven strategies to help you break through the plateau and create real, lasting momentum in your professional life. Whether you’re aiming for a promotion, a role change, or simply more fulfillment, this audiobook gives you the mindset, tools, and game plan to make it happen.

Essential Conflict Resolution Strategies offers practical techniques for resolving disputes in both personal and professional contexts. This guide addresses common challenges individuals face when dealing with misunderstandings and conflicts, aiming to transform discord into harmony. The book provides insights into the dynamics of conflict, helping listeners identify root causes and understand the underlying issues in various scenarios. It emphasizes the importance of effective communication, teaching listeners how to articulate their concerns with clarity and empathy.

What does it take to win success and influence? Some people think that in today’s hyper-competitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it’s actually those with the best people skills who...

Traditional workplace conversations - which are based on a parent-child model - stymie growth and erode commitment. The Showkeirs advocate instead authentic conversations that are based on an adult-adult model. These conversations tell the truth, let go of the illusion of control, and view people as in charge of their own motivation. The result is a conversation revolution that creates greater commitment, real accountability for results, and improved organizational performance.

This brilliant adaptation of the ancient masterpiece The Art of War shows women how to use Sun Tzu's philosophy to win in every aspect of life. In the West, when we think of war, we imagine battle, casualties, brutality. But Sun Tsu, who wrote The Art of War 2,500 years ago, was Chinese, and their view of war is not about fighting. It is about determining the most efficient way of gaining victory with the least amount of conflict.

In iLeadership, Jay Elliot gives the listener the opportunity of seeing Steve Jobs as only his closest associates have ever seen him, and to learn what has made him - and the mystique of his management style - capable of creating tools so extraordinary that they have remade three industries and have transformed the way we create, consume, and communicate with each other.