Business Relationship Management

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

In a televised social experiment before millions of viewers, police sergeant Derrick Levasseur demonstrated that techniques used by undercover detectives could help people achieve their goals in everyday social situations. The result: he walked away with more than half a million dollars. In The Undercover Edge, Derrick shares his personal mind-set surrounding human behavior and motivation. Even more than that, he provides easy yet groundbreaking tools acquired while overcoming personal adversity.

Millions of people are afraid of work. The situations they fear may be different: public speaking (e.g., presentations and speeches), meetings, conference calls, new assignments, performance reviews, promotions or praise, client consultations, team projects, and so on. But the feeling is often the same: some combination of obsessive worry, fear of being noticeably nervous, clammy hands, racing thoughts, sweating, blushing, heart palpitations, trouble breathing, and more.

Chaque jour, vous devez négocier. Que se passera-t-il demain ? Allez-vous gagner ou perdre ? Si vous souhaitez augmenter vos chances de gagner, donnez-vous une longueur d’avance et écoutez ce livre. Que vous vouliez influencer un client, un fournisseur, un enfant, un employé ou votre conjoint, vous trouverez dans cet ouvrage des réponses aux questions que vous vous posez depuis longtemps. Voici enfin regroupées dans un volume intéressant, facile à comprendre et rempli de trucs, les bases du succès interpersonnel. Vous aurez à négocier demain... Êtes-vous prêt ?

With nearly four decades of experience with the good, bad, and ugly of the board universe, Brian Hayward hones in on practical ways to develop the thinking and behaviour necessary for anyone taking this seat. Through real-life examples, and stories featuring Paul McCartney, Kalahari bushmen, Robert Maxwell, camels, Buddhist parables, and the Boeing 737 Max, listeners will see how chairing a board requires leadership competency of its own (distinct from being a director).

We've all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What's going on?

In this practical and encouraging audiobook, Kate Crocco exposes the 12 limiting beliefs that are holding you back from your true potential, such as: "I should have it all together and I don't," "I'm not ready or qualified to start," "I don't have enough time," "It's already been done before," and more. With plenty of inspiring true stories and actionable steps you can take - starting now - Thinking Like a Boss will help you turn your limiting beliefs into limitless opportunity.

As an ambitious person, I inevitably have a lot on my plate. In just two years, I went through pretty much every life change you can imagine. I planned our wedding, got married, moved jobs, moved countries, wrote and published a book, completed an MBA, became a father to my baby son, and then coped with his sudden serious illness, all whilst working full time. I had to be the lion. I created new habits and thought patterns, and reconnected with my purpose to get sh*t done. I became stronger, a master of time management, productivity, and motivation. As a result my goals got closer.

We struggle to manage complexity every day. We follow intricate diets to lose weight, juggle multiple remotes to operate our home entertainment systems, face proliferating data at the office, and hack through thickets of regulation at tax time. But complexity isn't destiny. Sull and Eisenhardt argue there's a better way: by developing a few simple yet effective rules, you can tackle even the most complex problems.

In Leadership is a Relationship, accomplished founders and authors Michael S. Erwin and Willys DeVoll deliver an insightful collection of interviews with leaders who have succeeded by prioritizing the wellbeing of other people. Perfect for anyone who wants lead both morally and effectively, Leadership is a Relationship provides a concise and convincing argument that leaders who put people first have the best chance of succeeding in the twenty-first century.

In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress.

Who has not admired the titans of sport, entertainment, commerce, and public service and been inspired to set course by those stars? What youth has not dreamed of becoming rich and famous? What restless fast-food manager has not dreamed of being the boss of a nationwide restaurant chain? What hard-working employee has not dreamed of running his own company? Perhaps more important, what can they, and we, learn about achieving success from successful people? This is the magic of Masters of Success.

In this ground-breaking book, Clare Josa guides you through her proven, research-backed five-step strategy to set yourself free from Imposter Syndrome.

In Live Your Purpose, Rick Heyland presents personal stories, the latest research, and examples from his consulting career that illustrate the importance of purpose, goals, weekly and daily planning. He also offers tools, concepts, and a workbook to help get back on track with your goals when setbacks occur. Heyland reveals his own original research that lays out in eight steps how to live your best life with more happiness and effectiveness. Thirty-three percent of the profits of this book will be donated to charities, including 25 percent to Operation Underground Railroad.

When you speak do others listen? Does your message land? Do people act upon your words? In business and in life, great communication is the key to getting exceptional results. If you want to be more persuasive, have more gravitas, and build better relationships this audiobook will show you how. Starting his career as an actor, author Dominic Colenso starred alongside some of the UK's most famous performers. He now works with businesses around the world, helping individuals and teams take centre stage and deliver outstanding performances.

Have you ever wondered, “If I could go back in time and talk to my twenty-year-old self, what would I say?” In The Vagrant, a brash young executive finds himself asking that exact question when his world is turned upside down. From Dan Rockwell, creator of the popular Leadership Freak blog, and John David Mann, coauthor of the award-winning classic The Go-Giver, The Vagrant follows Bob, a bright, up-and-coming leader in the health care business who leads a team of forty at a large city hospital.

Un guide pratique et accessible pour enfin organiser des réunions efficaces ! Dans le monde professionnel, tout travailleur est susceptible d'animer une réunion un jour ou l'autre. Mais comment faire pour qu'elle soit efficace et atteigne les objectifs préalablement définis ? S'il n'est pas aisé de gérer son temps et la prise de parole de chacun, vous trouverez ici tous les conseils nécessaires pour que votre prochaine réunion soit couronnée de succès.

Traditional workplace conversations - which are based on a parent-child model - stymie growth and erode commitment. The Showkeirs advocate instead authentic conversations that are based on an adult-adult model. These conversations tell the truth, let go of the illusion of control, and view people as in charge of their own motivation. The result is a conversation revolution that creates greater commitment, real accountability for results, and improved organizational performance.

This time management book contains proven steps and strategies on how to quickly and effectively organize your life and schedule. You will learn how to stop dragging your feet and get productive, regain balance in your life, develop new habits, and much more.

In an impatient world of infobesity, people don't want more information - they want to be intrigued and they want to be intrigued fast. After all, goldfish have longer attention spans than humans - nine seconds to our eight. So, right now, people want to know, "How is this relevant and useful to me? Why are you worth my valuable time, mind, and dime?" Bestselling author and ace communication strategist Sam Horn reveals her "secret sauce" for truly connecting with people - whether it's one or one million.