Business Relationships

Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

Successful leaders of creative teams have mastered the difficult transition from doing the work to leading the work, and this book shows how. Todd Henry picks up where The Accidental Creative left off and provides an indispensable handbook of on-the-ground, tactical advice for new managers of creatives.

Based on the Andrew Carnegie formula for money-making, The Master Key to Riches describes in step-by-step detail one of the greatest practical philosophies of success.... This amazing philosophy, culled from the success experiences of hundreds of the world's most powerful and wealthy men, will show you how to succeed in any walk of life.

How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results. Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide.

An “unfiltered and unafraid” (Marie Forleo, #1 New York Times bestselling author of Everything is Figureoutable) guide to building the kind of confidence it really takes to live the life of your dreams, from Impact Theory cofounder and growth mindset guru Lisa Bilyeu. Author Lisa Bilyeu grew...

Lifestyle changes can be overwhelming: It’s hard to take on major goals without falling prey to self-doubt. But with kaizen, big goals become small, approachable steps. This Japanese method first made waves in the business world by launching Toyota to success; it also adds magic to Marie Kondo’s life-changing method of tidying up. As Kondo puts it: “You can take the first small step toward your dream today, and keep taking small steps to grow your passions.” Now, Sarah Harvey unlocks kaizen’s amazing potential to enhance our everyday lives.

Ce livre n’est pas un livre sur comment gagner de l’argent. Très simplement car le mot gagner, sous-entend que seul un travail acharné vous permettra de vous enrichir et d’atteindre la liberté financière. Néanmoins force est de constater que beaucoup de gens (j’en ai moi-même fait longtemps partie) travaillent très dur sans pour autant s’enrichir réellement.

With the countless distractions that come from every corner of a modern life, it's amazing that we're ever able to accomplish anything. The Power of Less demonstrates how to streamline your life by identifying the essential and eliminating the unnecessary - freeing you from everyday clutter and allowing you to focus on accomplishing the goals that can change your life for the better

N'avez-vous jamais rêvé de savoir ce qui se cachait dans la tête de vos interlocuteurs ? Lors d'un entretien professionnel, d'un rendez-vous amoureux ou d'une partie de poker, il est souvent difficile de connaître les sentiments et les intentions de la personne qui vous fait face. Pourtant cela vous donnerait un sacré avantage... Grâce à ce livre audio, tout cela est maintenant à votre portée ! Au programme : Des techniques simples et efficaces pour déterminer rapidement ce que pense et ce que ressent votre interlocuteur : dissimule-t-il quelque chose ?

In this book, you'll discover how Napoleon Bonaparte mastered the use of the pregnant pause to grab attention, how Lady Margaret Thatcher punctuated her most serious speeches with the use of subtle props, how Ronald Reagan could win even the most hostile crowd with carefully timed wit, and much, much more. Whether you're addressing a small nation or a large staff meeting, you'll want to master the tips and tricks in Speak Like Churchill, Stand Like Lincoln.

Whether you are sending an email, twittering, or just wondering if it’s appropriate to answer your phone, here are the answers to all your communication questions. Covering phones, the Internet, television, and much, much more, this accessible and lively handbook provides up-to-date information on all your modern electronic needs. Written by the founders of the National League of Junior Cotillions, this book provides the listener with access to information sought after by hundreds of people.

How often have you tried to remember some elusive fact that hovers just out of reach, only to find out that when you have given up and stopped trying, the information just pops into your head! This is the secret behind the RGH Silence, Stillness and Solitude formula ($$$). Anyone can tap the unlimited and infallible power of their unconscious mind, anytime they want to. We can all, at will, use $$$ to discover ways and means to acquire anything we desire, simply by talking to people.

For when your trust has been broken: discover how to set firm boundaries again, how to connect deeply without being hurt, and how to safely grow your most intimate relationships. Painful relationships violate our trust, causing us to close our hearts. But to experience the freedom and love God...

The true secret of high achievers is that they know how to find their focal point, the one thing they should do, at any given moment to get the best possible results in each area of their lives. In Focal Point, Tracy brings together the very best ideas on personal management into a simple, easy-to-use plan. Focal Point tells listeners how to develop absolute clarity about what they want and how they can achieve supreme satisfaction, both personally and professionally.

Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Christina Maslach and Michael P. Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance.

In The Small Big, three heavyweights from the world of persuasion science and practice describe how, in today's information overloaded and stimulation saturated world, increasingly it is the small changes that you make that lead to the biggest differences. In the last few years, more research-from fields such as neuroscience, cognitive psychology, social psychology, and behavioral economics-has helped to uncover an even greater understanding of how influence, persuasion, and behavior change happens.

You’ve mastered your career and secured your finances—yet when it comes to love, even the smartest men can be blindsided. Maybe you’ve watched a colleague lose years and a fortune in a breakup that turned into a courtroom battle. Maybe you’ve felt that quiet unease when someone seems more drawn to your lifestyle than to you. Or you’ve asked the same painful question: “How didn’t I see this coming?” Modern dating hides risks that don’t look like risks at first.

All of us are faced countless times with the challenge of persuading others, whether we're trying to win a trivial argument with a friend or convince our coworkers about an important decision. Instead of relying on untrained instinct - and often failing as a result - we'd win more arguments if we learned the timeless art of verbal persuasion, or rhetoric.

Now that you are recently promoted, do you know what it takes to be an outstanding new manager? In this no-nonsense, powerful audiobook, you are put on an overdrive mode to make a smooth transition from being an employee to managing employees.