Business Relationships

This empowering, inspiring, and actionable guide will turn your communication woes into superpowers. Assertive Confident Communication Skills is your no-nonsense, fun roadmap to mastering assertiveness, nailing body language, and speaking with the kind of confidence that makes people sit up and listen.

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.

Here, in simple, readable language, are the foolproof techniques for achieving the power to earn money and to enjoy genuine inner peace. You will learn: How to succeed in life, succeed in being yourself; how to develop your own healthy ego; how to win the job you want - and keep going upward; how to turn every challenge into a new success; and more.

Carol Fleming wants to show you that small talk is not as “small” as you might think. It’s the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it’s something we all do every day with people we know. It’s just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.

Bob Bowman, best known as the coach for the record-breaking run of Michael Phelps, is one of the most successful coaches in Olympic history. He is lauded for his intense personality, his incredible dedication to his athletes, and his ability to nurture talent in athletes who have the heart and drive to win. This is his motivational book about winning in all walks of life and what you have to do to get there. He presents 10 key concepts that all people should live by.

All of us are faced countless times with the challenge of persuading others, whether we're trying to win a trivial argument with a friend or convince our coworkers about an important decision. Instead of relying on untrained instinct - and often failing as a result - we'd win more arguments if we learned the timeless art of verbal persuasion, or rhetoric.

Are you ready to conquer your call reluctance? That is the promise of this book! Everybody is promoting something, and most of us have some resistance to the process of getting other people interested in whatever you are offering. The resources in this book are a reflection of 30-plus years as a full-time sales performance coach. This information has helped thousands of people break through their barriers and find the will to make the prospecting calls they need to make.

Unlock Your Leadership Potential in Just 30 Days. Are you ready to take control of your personal growth, enhance your emotional intelligence, and master the skills of exceptional leadership? Mastering Leadership Development is your comprehensive guide to achieving these goals in less than a month. In this audiobook, you'll discover: A 30-Day Leadership Mastery Plan: A step-by-step guide to becoming the leader you were meant to be. Foundations of Leadership Development: Learn the core principles that underpin effective leadership.

All too often, the challenges we face seem overwhelming. Where do we start? What if we fail? But best-selling author John Izzo argues that almost every problem, from personal difficulties and business challenges to social issues, can be solved if all of us look to ourselves to create change rather than looking to others. And with the research to prove it, Izzo shows that by seeing ourselves as the locus of control rather than the victims of change, we are happier, less stressed, and more powerful.

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level.

Decades of research on achievement suggests people at the top of their game tend to reach their goals because of what they do - not because of who they are. In this short, provocative, and useful HBR Single, motivational psychologist Heidi Grant Halvorson translates the psychological secrets of these winning human beings for your use.

Do you try not to be late, but it just keeps happening? You are not alone - one in five people struggle to be on time, and would love to change their lateness habit. Until now it’s been a lonely battle, but in this trailblazing audiobook Grace Pacie, a lifelong self-confessed "Timebender", reveals the surprising truth about why we are late - it’s not a personal failing, we are hard-wired that way. She explains not only when and why we are late, but also when and why we can be early; what is going on in our brains; and what we can do to fix it.

The lives of Hannibal and his Roman enemies are the stuff of legend. But these classic stories contain truths with relevance today: The seeds of our successes lie in our failures, and within our successes are the kernels of our failure. Knowing how to recognize these paradoxes will help us to be more effective at work, at school, at home, and with others. A big new idea book that springs from ancient history, Hannibal and Me explores these exciting ideas by analyzing the experiences of Hannibal and others who made their mark on history.

From Garth Stein, author of the beloved bestseller The Art of Racing in the Rain—now a major motion picture! The New York Times bestselling “witty, atmospheric” (People) story of a once powerful American family, and the price that must be paid by the heirs as they struggle for redemption...

Ambi Parameswaran - best-selling author, brand and leadership coach and former CEO of FCB-Ulka Advertising - was rejected at his dream job interviews, he was denied promotions and clients turned down his business pitches. He now knows that he eventually succeeded because of these rejections and the way he handled them. Spring is packed with tales of rejection and redemption.

Kathleen Black has worked with thousands of agents and hundreds of teams to solve this problem. After transforming 80 percent of her clients into top one percent producers, her tried, tested, and true strategy shown within The Top 1% Life helps real estate agents make it home in time for dinner, spend their nights and weekends with their loved ones, find some help that actually makes a difference, get their business organized and self-sufficient so everything doesn't depend on them, quit being on call 24/7, and take an actual vacation—without their phone.

In The Small Big, three heavyweights from the world of persuasion science and practice describe how, in today's information overloaded and stimulation saturated world, increasingly it is the small changes that you make that lead to the biggest differences. In the last few years, more research-from fields such as neuroscience, cognitive psychology, social psychology, and behavioral economics-has helped to uncover an even greater understanding of how influence, persuasion, and behavior change happens.

Average schools don't inspire greatness - and greatness is what our world needs if we are going to produce world-changing learners. In Culturize, author and education leader Jimmy Casas shares insights into what it takes to cultivate a community of learners who embody the innately human traits our world desperately needs, such as kindness, honesty, and compassion. His stories reveal how these "soft skills" can be honed while meeting and exceeding academic standards of 21st-century learning.

Business strategist, entrepreneur, #1 podcaster and global speaker Lisa Johnson is here to guide you through the world of passive income. No complicated plans or tech troubles; just a simple step-by-step approach using Lisa's simple system to earning money either as a side hustle or as your main business, without ever trading time for money.

Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler. Includes updated strategies on 21st-century topics like conducting effective online pre-call research, and using LinkedIn to generate referrals.