Career Change

"New Ideas for Old Problems: A Human Performance Approach to Sustainable Change" focus is on applying innovative ideas to long-standing challenges in safety and operational reliability, emphasizing the importance of Human Performance in making meaningful and lasting changes.

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

The Corporate Culture Survival Guide is the essential primer and practical guide every organization needs. Corporate culture pioneer Edgar H. Schein breaks the concept of "culture" down into real terms, delving into the behaviors, values, and shared assumptions that define it, and explains why culture is the central factor in an organization's success - or failure. This new third edition is designed specifically for practitioners needing to apply these practices in real-world settings.

In today's competitive landscape, success hinges on mastering habits that unlock your potential. "The Habit Code" presents a science-backed framework for transforming your life through consistent actions. By understanding the cue-routine-reward loop from neuroscience and psychology, you'll learn to identify triggers, design effective routines, and reinforce positive changes. The book dismantles the myth that willpower alone drives change, instead offering practical systems for environmental design, data tracking, and accountability.

Do you want to make a difference? There are many ways someone in a leadership role can have a positive impact on the lives of their employees. Perhaps there is no leadership responsibility more profound than creating a sustainable, injury-free workplace. This audiobook is a collection of leadership concepts, thoughts, words, and actions that (when strategically implemented) can move your organization toward a better safety future.

In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women’s rights to the Great Depression to World War II to the rise of the digital era, this audiobook unpacks the ways in which the world has been - and continues to be - remade according to the principles of the once-obscure discipline of user-experience design.

There's no shortage of advice out there on how to perform better, and better than others, at work. The problem is knowing which methods are actually proven to work-and how you should act on them to get the best results.

What’s the secret to business growth and innovation and a purpose-driven career in a world that is becoming vastly more complicated by the day? According to Marc Benioff, the answer is embracing a culture in which your values permeate everything you do. In Trailblazer, Benioff gives listeners a rare behind-the-scenes look at the inner workings of one of the world’s most admired companies. He reveals how Salesforce’s core values - trust, customer success, innovation, and equality - and commitment to giving back have become the company’s greatest competitive advantage.

Give no one in all the world the power to deflect you from your goal, your aim in life, which is to express your hidden talents to the world, to serve humanity, and to reveal more and more of God's wisdom, truth, and beauty to all people in the world. Remain true to your ideal. Know definitely and absolutely that whatever contributes to your peace, happiness, and fulfillment must, of necessity, bless all men who walk the earth. The harmony of the part is the harmony of the whole, for the whole is in the part, and the part is in the whole.

National leader Stacey Abrams has written the guide to harnessing the strengths of being an outsider and succeeding anyway. Leadership is hard. Convincing others - and yourself - that you are capable of taking charge and achieving more requires insight and courage. Lead from the Outside is the handbook for outsiders, written with an eye toward the challenges that hinder women, people of color, the working class, members of the LGBTQ community, and millennials ready to make change.

Leah, the newly promoted manager at Blaise International, faces a common challenge: How to turn slow sales and uninterested employees into a booming enterprise. Uniting her team and avoiding employee layoffs seem impossible. Until she meets the professor. Their weekly lessons on the power of story help Leah turn her employees and leadership team from unmotivated individuals into a community with a common goal. Alongside Leah, learn the three ways to experience story and how to identify a misaligned story.

The 5C Model has evolved and grown, in addition to the classic and foundational material that informed the original research. The second edition of Change Happens has new material, tools for practical application, and web links to additional online resources to support your change efforts. Join me in Change Happens as we continue to apply the 5C Model in service of organizations and employees to create more successful change efforts that truly leverage the value of the human dimension.

Ninety percent of the world's population wants a better life. But wishing is not going to improve the quality of life. You can only improve your lifestyle by changing your mind. To gain a foothold, our mind-set needs to change completely. All that you have been taught to a child and your school years have to be re-evaluated and transformed. Although the way you were taught was not wrong, it has not taken into account the needs and the ambition in this age that you are now in.

Change Your Perspective Change Your Life is a mental health book by Sensei Paul. It is full of lessons, ideas, and tips that will help you to understand that you can control your emotions by mastering your thoughts.

With the third refreshed edition of 100 Ways to Motivate Yourself, Steve Chandler helps you create an action plan for living your vision, in business and in life. It features 100 proven methods to positively change the way you think and act - methods based on feedback from the hundreds of thousands of corporate and public seminar attendees Chandler speaks to each year. The book now also includes techniques and breakthroughs he has created for individual coaching clients.

With so many forces of change buffeting the business world today, a scary state of flux has replaced any sense of certainty, stability, and familiarity, delivering a wake-up call to make crucial changes happen, make them happen quickly, and make them stick. Traditional approaches to change management fall into one of two categories, but neither of these models offer a full picture to what really happens in an organization. Siobhan McHale offers a third option: organizations are complex ecosystems that require a Hive Mind or Group Intelligence (GQ) to bring about meaningful and lasting change.

We experience change in four phases. The first is panic. Then we adapt. Then we find a new normal. And then, finally, we reach the phase we could not have imagined in the beginning, the moment when we realize that we wouldn’t go back. Build for Tomorrow is designed to accelerate that process—to help you lessen your panic, adapt faster, define the new normal, and thrive going forward. And it arrives as we all, in some way, have felt a shift in our lives.

With insights from leading experts including John Kotter and Indra Nooyi, this book will inspire you to: lead through the eight critical stages of change; create and instill a sense of urgency; transform your company's culture; get reorgs right; reshape your organization for climate sustainability; remodel the chief learning officer position to lead change; scale agile practices throughout your organization; and lead change when business is good - but also when times are tough.

This practical guide shows how to facilitate collaboration among diverse individuals and organizations to navigate complexity and create change in our interconnected world. David Ehrlichman draws on his experience as a network builder; interviews with dozens of network leaders; and insights from the fields of network science, community building, and systems thinking to provide a clear process for creating and developing impact networks.

Too many people in their forties and fifties (Gen X) are trapped in work that bores them, drains them of energy, stresses them out, threatens their relationships or simply feels meaningless. This rebellious generation has been tamed by the corporate master and trained into submission. Lucia Knight challenges you to step back, look at what you wanted, where you are now and what you want to create next. It is possible to take control of your own career and work story. BUT Without a clear understanding of how to do this effectively you risk everything.