Career Education

Conversationally Speaking has become the most popular book in the world teaching conversation skills. Millions of people have used it to learn the secrets of effective communication. This revised edition provides more ways to improve your conversation skills by giving you strategies that work for starting conversations, asking questions that promote interaction, interesting people in what you have to say, listening so that others will be encouraged to talk, avoiding rejection-producing behavior, handling criticism constructively, and more.

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Inspire yourself and others with the second edition of this best-seller. With heartfelt advice, practical wisdom, and examples from the field, Todd Whitaker explains the qualities and practices that distinguish great principals.

This is the first volume of distinguished historian Dumas Malone's Pulitzer Prize-winning six-volume work on the life and times of Thomas Jefferson. Based on a myriad of sources, it covers Jefferson's ancestry, youth, education, and legal career; his marriage and the building of Monticello; the drafting of the Declaration of Independence and the Notes on Virginia; his rich, fruitful legislative career; his highly controversial governorship; and his early services to the development of the West.

How do leaders become clearer as complexity increases? We live in a world where decisions require judgment, getting people on board, drawing on local knowledge, ingenuity, and commitment. As leaders, how do you get beneath surface-level change to tackle complex challenges with depth and clarity?

Nuance is the answer. Michael Fullan returns with an eminently digestible, compelling and practical guide on the three habits of nuance: joint determination, adaptability, and culture-based accountability.

Que faire devant les larmes ? Que dire face aux hurlements ? Comment réagir vis-à-vis des paniques ? Que dire à Paul qui a perdu son papa ? À Simon dont les parents divorcent ? À Mathilde, qui fait des cauchemars toutes les nuits ? Les parents sont souvent démunis devant l'intensité des émotions de leur enfant. Ils cherchent volontiers à les calmer, à faire taire les cris, les pleurs, l'expression de l'émoi. Or l'émotion a un sens, une intention. Elle est guérissante. Isabelle Filliozat, psychothérapeute et mère de deux enfants, a conçu ce livre-ressource très concret en tirant ses exemples du quotidien.

With numerous study references, one of a kind stories, and engaging humor, Mind Hacking Happiness is a must listen for anyone looking to increase their happiness levels so that they can supercharge their brain, lower stress, improve their health and wellbeing, and improve their overall life experience. Don't let your mind scrooge on your happiness by making you align all the stars in the universe before it releases a little bit of happiness to you from behind the happiness door in your mind.

A century ago, it was a given that a woman with a college degree had to choose between having a career and a family. Today, there are more female college graduates than ever before, and more women want to have a career and family, yet challenges persist at work and at home. This book traces how generations of women have responded to the problem of balancing career and family as the twentieth century experienced a sea change in gender equality, revealing why true equity for dual career couples remains frustratingly out of reach.

El doctor Miguel Ruiz nos propone en este audiolibro un sencillo procedimiento para eliminar todas aquellas creencias heredadas que nos limitan y substituirlas por otras que responden a nuestra realidad interior y nos conducen a la libertad.

Light your fire: Stop searching and stressing about your exam and oral interview. Let this audiobook be your preparation guide as you start a new career as a professional firefighter.

Quel parent n'est pas confronté au moins une fois aux cris et aux pleurs de son enfant ? Caprices, colères, angoisses, rébellion, souffrance ? Vous n'arrivez pas à identifier le problème et votre sentiment d'impuissance va grandir. Vous pensez avoir tout essayé pour rendre vos relations avec votre enfant plus sereines et vivre dans la compréhension, mais vous vous heurtez à un mur. Vous vous sentez désemparé ! Il est bien souvent plus facile de lier les "colères" de votre enfant à un caprice.

This book is for you if you want to do meaningful work that pays well. If you want to make a big career change without going back to school or taking a step down. If you’ve often wondered if there could be more out there for you. Spoiler alert: There is!

In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition: how to learn any new skill as quickly as possible. His method shows you how to deconstruct complex skills, maximize productive practice, and remove common learning barriers. By completing just 20 hours of focused, deliberate practice you'll go from knowing absolutely nothing to performing noticeably well. What do you want to learn?

The companion book to COURSERA's wildly popular massive open online course "Learning How to Learn" Whether you are a student struggling to fulfill a math or science requirement, or you are embarking on a career change that requires a new skill set, A Mind for Numbers offers the tools you need...

This is a book for everyone who writes or approves copy: copywriters, multichannel marketers, creative directors, freelance writers, marketing managers...even small business owners and information marketers. It reveals dozens of copywriting techniques that can help you write both print and online ads, emails, and websites that are clear, persuasive, and get more attention-and sell more products. Among the tips revealed:

This practical resource offers the foundational skills and tools needed by new coaching educators, as well as presenting an overview of the knowledge and theory base behind the practice. Established coaches will find numerous ways to deepen and refine their coaching practice. Principals and others who incorporate coaching strategies into their work will also find a wealth of resources. Aguilar offers a model for transformational coaching which could be implemented as professional development in schools or districts anywhere.

A first-of-its-kind practical manual for millennials and Gen Zers taking on positions of power, from Amanda Litman, cofounder of Run for Something. “A refreshingly candid, delightfully irreverent guide to leadership for the next generation. Amanda Litman busts some major myths about how to...

The Systems Thinker will help you to implement systems thinking at your workplace, human relations, and everyday thinking habits. Boost your observation and analytical skills to find the real triggers and influencing forces behind contemporary politics, economics, health, and education changes.

Do you work and live with people who are hard to convince? Who dismiss ideas before even thinking about them? Do you want to know how to influence people, without being manipulative? Want to find out how people get motivated, make decisions, how to be more persuasive with everyone? Shelle Rose Charvet, best-selling author, shows you how to match your language to people around you (in your work, with your colleagues, your boss and your clients, and at home, with your partner, family and other relationships).

Have you ever wished magic was real? Do you ever feel powerless, as though the world has it in for you, or that nothing ever goes your way? Have you wished there were a magic word you could utter that would change everything? If so, I have good news for you. Magic is real. This audiobook will teach you the technique of using magic words. It’s the most spectacularly effective method for creating change in just about any area you can think of.